Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Catch some rays at the beach or spend the day relaxing at BE Destination Tulum's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
BE Destination Tulum offers 64 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
BE Destination Tulum offers 64 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Bathroom
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Ironing facilities
Free toiletries
Towels
Safe
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
I stayed in this hotel for 7 days.
The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities.
There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived.
All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high.
We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive.
The water went out almost every day at certain point of the day and came back after a while.
The light also went out a couple times during different days.
Internet connection is not the best but not the worst.
The hotel food is pricey and is not very good.
The location is a little bit far from everything about 30 min from the main restaurant/ bar locations.
But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly!
The staff from the massage area are also super nice and sweet people and the massages were amazing.
We had the best sleep.
10 / 10Outstanding·May 2026
GREat place
10 / 10Outstanding·May 2026
Paradise!
6 / 10Average·Nov 2025
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
$$$$
Top rated by guests
9.2Outstanding
(572 Ratings)
"GREat place"
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