Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Prime Beachfront Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Lovely boho style rooms and the hotel. The design of the hotel is quite special- eco and a bit rustic but with modern amenities. It is located completely on the sand as most other Tulum seaside hotels. The staff does a great job to maintain it.
The system what is included in the rate (coffee etc) for breakfast and what is not is a bit confusing at the hotel. It was not the hotel’s fault but as it was a sargassum season, we could not go swimming. Sadly, it affected the charm of the hotel. Also many other properties and hotels around it are neglected and left behind, just as if people have run away from a sinking ship. That is very weird. Maybe Tulum is losing its charm? And the prices are still crazy high there!
9 / 10Outstanding·Jun 2026
The location was too and beautiful beach
Just one key between two people , and cockroach that was found in the room
10 / 10Outstanding·May 2026
Truly incredible stay. The staff were so amazing, I was treated how I imagine celebrities must be when they travel. The rooms were gorgeous, the coffee, cookies, water and towels were beautiful touches, and I loved the proximity to the beach and restaurants. For the value we were able to see the town and eat at excellent restaurants and still spend less than an all inclusive.
It was perfect. If I had to change anything I would ask for 1) curtains, so I didn’t have to choose between sunlight and privacy 2) a fridge for leftovers and keeping water cold 3) a handheld shower head because I did struggle to wash my hair with the rain shower. But honestly these aren’t event complaints, I had a wonderful time
5 / 10·Sep 2026
The hotel was right on the beach. The decoration was great and the staff were friendly and we also received a welcome drink.
There was a lot of seaweed that smelled horrible. We went off season so we expected it, but not that bad. There were too many mosquitoes which was a big issue. Despite the staff being friendly, they left a lot of key information out. There were also local children running up and down, screaming and walking in and out of the hotel as if they owned it but clearly were not guests there. The hotel was really expensive and not worth the money as there were no other facilities except for shelter for the night. The pool was extremely small and the breakfast was charged additionally despite already having paid such an expensive price. There are also extra taxes charged extra when you go there. The staff was cleaning the bar fully in the middle of the day, but we were the only people there and they were upset us for using the sunbeds because they wanted to clean them.
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Top rated by guests
8.6Excellent
(225 Ratings)
"Truly incredible stay. The staff were so amazing, I was treated how I imagine celebrities must be when they travel. The rooms were gorgeous, the coffee, cookies, water and towels were beautiful touche..."
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