Expedia rates this Riad as "impressive". Well, they're many impressive riads in Fez, but this is not one. The building is nice and could be a wonderful riad, but it's poorly managed and maintained with a result far worse than in pictures.
It's definitely not a 4 starts hotel, as pretended, rather a B&B. Two people take turns 24 hours, sleeping in the sofas. They do their best, but this is not the kind of service one can expect.
Breakfast is correct, not excellent.
The rooms in the upper floor are too hot, even in April. Those in the terrace level may be hell.
In short, considering the fares, choose another place to stay.
ps. All this lack of professionalism is consistent with the first problem we had with the riad, they overbooked and ask me to cancel the reservation. Only thanks to Expedia pressure they accept to keep our booking. Bad idea anyway...
4 / 10
Expedia rates this Riad as "impressive". Well, they're many impressive riads in Fez, but this is not one. The building is nice and could be a wonderful riad, but it's poorly managed and maintained with a result far worse than in pictures.
It's definitely not a 4 starts hotel, as pretended, rather a B&B. Two people take turns 24 hours, sleeping in the sofas. They do their best, but this is not the kind of service one can expect.
Breakfast is correct, not excellent.
The rooms in the upper floor are too hot, even in April. Those in the terrace level may be hell.
In short, considering the fares, choose another place to stay.
ps. All this lack of professionalism is consistent with the first problem we had with the riad, they overbooked and ask me to cancel the reservation. Only thanks to Expedia pressure they accept to keep our booking. Bad idea anyway...
6 / 10
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.
6 / 10
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.
8 / 10Excellent·Nov 2012
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.
10 / 10Outstanding·Feb 2011
Very nice Riad. Very friendly and helpfull staff and manager. The Riad is very nicely furnished. Very Beautiful space.with a great garden and wifi. We enjoyed our breakfast on the main floor of the riad.
We stayed in Morocco for about 2weeks, travelling throughout the country. Please be advised that a Riad is a former 'private home', so you may not have much privacy in your room( A Riad is not a good idea for newlyweds!) as you can hear all noise from the common areas. That said, we enjoyed all the Riads we stayed at.
The location is great; it was close to an entrance to the medina, as well as several very good and inexpensive places to eat. Also, it was close to a parking area (making it easy to get dropped off/picked up by vehicle). We felt very safe in this are of Fez.
Also, the manager was very helpful in arranging a very good driver for us at a reasonable rate. The driver was friendly, courteous, and spoke english well.
6 / 10Average·Oct 2015
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and free WiFi, as well as an LCD TV and a bidet. Other amenities include premium bedding, laundry facilities, a hair dryer, and towels.
Amenities
Air conditioning
Non-smoking
Bathroom
Bar
WiFi/Internet
Patio
Garden
Laundry services
Bath or shower
Bathtub
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this riad?
Parking is not specified as an available amenity at Riad au 20 Jasmins. For more information, we encourage you to contact the property about where to park.
Is there a pool at this riad?
We didn’t find pool listed as an amenity for this riad. It may be worth double checking if a pool is important for your stay.
Is Riad au 20 Jasmins pet friendly?
Unfortunately, this riad is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riad au 20 Jasmins?
We found 15 amenities for this rental. This includes air conditioning, non-smoking, bathroom, bar, and wifi/internet.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this riad rental
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and free WiFi, as well as an LCD TV and a bidet. Other amenities include premium bedding, laundry facilities, a hair dryer, and towels.
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.
8 / 10Excellent·Nov 2012
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.
10 / 10Outstanding·Feb 2011
Very nice Riad. Very friendly and helpfull staff and manager. The Riad is very nicely furnished. Very Beautiful space.with a great garden and wifi. We enjoyed our breakfast on the main floor of the riad.
We stayed in Morocco for about 2weeks, travelling throughout the country. Please be advised that a Riad is a former 'private home', so you may not have much privacy in your room( A Riad is not a good idea for newlyweds!) as you can hear all noise from the common areas. That said, we enjoyed all the Riads we stayed at.
The location is great; it was close to an entrance to the medina, as well as several very good and inexpensive places to eat. Also, it was close to a parking area (making it easy to get dropped off/picked up by vehicle). We felt very safe in this are of Fez.
Also, the manager was very helpful in arranging a very good driver for us at a reasonable rate. The driver was friendly, courteous, and spoke english well.
6 / 10Average·Oct 2015
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.
While you're here, you can enjoy all the comforts of home and more, including a soaking tub and free WiFi, as well as an LCD TV and a bidet. Other amenities include premium bedding, laundry facilities, a hair dryer, and towels.
Amenities
Air conditioning
Non-smoking
Bathroom
Bar
WiFi/Internet
Patio
Garden
Laundry services
Bath or shower
Bathtub
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this riad?
Parking is not specified as an available amenity at Riad au 20 Jasmins. For more information, we encourage you to contact the property about where to park.
Is there a pool at this riad?
We didn’t find pool listed as an amenity for this riad. It may be worth double checking if a pool is important for your stay.
Is Riad au 20 Jasmins pet friendly?
Unfortunately, this riad is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riad au 20 Jasmins?
We found 15 amenities for this rental. This includes air conditioning, non-smoking, bathroom, bar, and wifi/internet.
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