My issues are only related to the managing company - Holiday Rentals Surfers Paradise. What a disgrace. Most incompetent company. Fridge didn’t work - response from Tony the director is what would you like me to do about that? Bathroom was literally flooding into the hallway, no response to multiple messages. Dishwasher had 50mm of undrained water from previous guest and was unclean.
Having an unstaffed office, a text only line and phone numbers that goes straight to voicemail says it all.
Tony has zero customer service, refused to discuss a refund and unwilling to fix maintenance issues. Having a flooding bathroom and no fridge isn’t acceptable. Embarrassment of a company who obviously enjoy trying to make peoples holidays difficult.
10 / 10
We really enjoyed our stay here. The apartment was much bigger than we expected so it was real value for money. The proximity to ammenities was incredible and meant we never had to drive anywhere. We are certainly going to book again. It was a little odd that your check-out required the kitchen to be spottless as the cleaner doesn't include this space. That is a little off putting as not everyone has the same cleaning standards so there may be used glasses that have been put back without washing. This also explains why the broken rangehood was not detected before our stay. Overall, I rated this place a 5/5 because the cleaning responsibility does not detract from the amazing stay we had.
4 / 10
Great views, but couldn’t access balcony due to rusty doors that were hard to open. Secure complex with easy access to tram, beach and shops. Clean, comfortable but only has a/c in lounge.
We really enjoyed our stay here. The apartment was much bigger than we expected so it was real value for money. The proximity to ammenities was incredible and meant we never had to drive anywhere. We are certainly going to book again. It was a little odd that your check-out required the kitchen to be spottless as the cleaner doesn't include this space. That is a little off putting as not everyone has the same cleaning standards so there may be used glasses that have been put back without washing. This also explains why the broken rangehood was not detected before our stay. Overall, I rated this place a 5/5 because the cleaning responsibility does not detract from the amazing stay we had.
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Amenities
Non-smoking
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Moroccan Resort - HR Surfers Paradise. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Moroccan Resort - HR Surfers Paradise pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Moroccan Resort - HR Surfers Paradise?
We found 1 amenities for this rental. This includes , and non-smoking.
"We really enjoyed our stay here. The apartment was much bigger than we expected so it was real value for money. The proximity to ammenities was incredible and meant we never had to drive anywhere. We ..."
Top-tier experienceA high end property in this area
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About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
We really enjoyed our stay here. The apartment was much bigger than we expected so it was real value for money. The proximity to ammenities was incredible and meant we never had to drive anywhere. We are certainly going to book again. It was a little odd that your check-out required the kitchen to be spottless as the cleaner doesn't include this space. That is a little off putting as not everyone has the same cleaning standards so there may be used glasses that have been put back without washing. This also explains why the broken rangehood was not detected before our stay. Overall, I rated this place a 5/5 because the cleaning responsibility does not detract from the amazing stay we had.
8 / 10Excellent·Oct 2025
Dated but great location
8 / 10Excellent·Apr 2025
Excellent ocean view.
5 / 10·Jun 2025
Spacious
$$$$
Top rated by guests
8Excellent
(75 Ratings)
"We really enjoyed our stay here. The apartment was much bigger than we expected so it was real value for money. The proximity to ammenities was incredible and meant we never had to drive anywhere. We ..."
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Amenities
Non-smoking
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Moroccan Resort - HR Surfers Paradise. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Moroccan Resort - HR Surfers Paradise pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Moroccan Resort - HR Surfers Paradise?
We found 1 amenities for this rental. This includes , and non-smoking.
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