I never leave bad reviews, but this was a very frustrating stay. There was a dispute between what Hotels.com indicated about the cleaning fee and what the property owners demanded upon arrival, and they would not provide us with the entrance code until we agreed to pay more. We spent hours trying to resolve the issue with Hotels.com, but the owners were not helpful throughout the process.
For the cost of this stay compared to many other places we’ve visited, the experience was disappointing. The apartment was not clean and lacked basic amenities. When we asked for an extra roll of toilet paper, we were told we had to purchase it ourselves, despite the fee we had already paid. I would not recommend this place. Save yourself the trouble and look elsewhere.
3 / 10
Nice location close to city centre with many restaurants and shoping street. Condition of the apartment is poor with smell of mold, especially in the bathroom and bedroom. Shower and toilett i bad condition, toilett was broken but fixed day 2.
3 / 10
The apartment itself is fine although it's cheaply furnished and looking tired. It was clean enough. A small amount of washing up liquid and toilet roll was provided although no washing powder provided even though there is a washing machine. The building felt secure and it's not far from the metro.
The check in experience was awful though and i would not recommend. I didn't get any instructions and contacted the property in advance on the phone number and through their website. I didn't get a response until the day I was supposed to check in where they said I couldn't check in until I paid a mandatory cleaning fee. This was not mentioned in the booking (a damage deposit is mentioned, which I was happy to pay) and in the end I had no choice to pay it as the apartment was non-refundable and they already had my money. Absolutely awful service and you can get a much better apartment in the area once you factor in this extra fee.
Note hotels.com policy does not allow me to mention how much this fee was in the review.
5 / 10
Great location for a group of friends in Lisbon for a few days. Street festival in the surrounding streets really made our trip memorable. The apartment was clean and comfortable for a group of 8 and had all amenities we would need.
Apartment too dark, no lighting. Practical and functional accommodation.
8 / 10Excellent·Mar 2018
Apartment too dark, no lighting. Practical and functional accommodation.
8 / 10Excellent·Sep 2017
Had a great time. Fab location but not for the unfit or disabled as the street was very steep. There is a tram that takes you to the top or bottom but No 8 is half way. The apartment was ground floor so very cool with very modern feel and staircase to a roof terrace. Lots of bars and restaurants in the street and very close to Barro Alto. Would recommend, we really enjoyed our stay.
5 / 10·Jun 2019
Great location for a group of friends in Lisbon for a few days. Street festival in the surrounding streets really made our trip memorable. The apartment was clean and comfortable for a group of 8 and had all amenities we would need.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Dishwasher
Washing machine
Kitchenware
No pets allowed
Kettle
Oven
Stove
Laundry services
Ironing facilities
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at City Stays Bica Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is City Stays Bica Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Stays Bica Apartments?
We found 22 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and coffee/tea maker.
"Rep was a bit late in getting to the apartment but access is by code so there was no delay. Well equipped apartment in a good area. Lots of bars close by in the evening.
"
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Includes essentialsFree WiFi/internet, Air conditioning, TV and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Apartment too dark, no lighting. Practical and functional accommodation.
8 / 10Excellent·Mar 2018
Apartment too dark, no lighting. Practical and functional accommodation.
8 / 10Excellent·Sep 2017
Had a great time. Fab location but not for the unfit or disabled as the street was very steep. There is a tram that takes you to the top or bottom but No 8 is half way. The apartment was ground floor so very cool with very modern feel and staircase to a roof terrace. Lots of bars and restaurants in the street and very close to Barro Alto. Would recommend, we really enjoyed our stay.
5 / 10·Jun 2019
Great location for a group of friends in Lisbon for a few days. Street festival in the surrounding streets really made our trip memorable. The apartment was clean and comfortable for a group of 8 and had all amenities we would need.
$$$$
Top rated by guests
8Excellent
(26 Ratings)
"Rep was a bit late in getting to the apartment but access is by code so there was no delay. Well equipped apartment in a good area. Lots of bars close by in the evening.
"
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Dishwasher
Washing machine
Kitchenware
No pets allowed
Kettle
Oven
Stove
Laundry services
Ironing facilities
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at City Stays Bica Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is City Stays Bica Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Stays Bica Apartments?
We found 22 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and coffee/tea maker.
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Free WiFi/internet · Air conditioning · Coffee/tea maker
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