It is 100% a you get what you pay for kind of apartments.
Even tho the hallway still is a building place it’s not messy, it smelled a little of weed and cigarettes now and then but that’s only in the hallway.
The apartment it self was ok. Looks clean and spacious. Host was nice and they’re easy to contact.
Only “bad” thing is that mop for floor was old and dirty, there was no sponge for dishes and there most definitely is black mold on the windows (not enough that it’s a health risk) wich also smells a little.
All in all a good option for a cheap stay.
Oh ! And the bed is super hard, but that was better for my back.
1 / 10
⭐️ 1 star (and that is more than this place deserves)
This accommodation was an absolute disgrace and without question one of the worst places we have ever encountered. The listing is grossly misleading and does not reflect the actual condition of the property in any way.
Inside the apartment, the neglect was immediately obvious. The overall cleanliness was completely unacceptable. The sofa bed had crumbs on it, and the floor was extremely sticky — it was not a place where you would feel comfortable walking barefoot. There were also dirty handprints and stains on the walls, along with damaged and peeling paint, creating a general feeling of dirtiness and lack of basic upkeep. This is not a matter of personal taste, but of basic hygiene and minimum standards.
The bathroom was equally unacceptable. We arrived to find the bathtub already filled with standing water, which is unhygienic, disturbing, and shocking for a place that is supposed to be ready for guests.
Because of these conditions, we checked out immediately and contacted the host right away. We did not stay even a single minute. Despite this, the host refused to issue any refund, not even a partial one.
This experience feels deliberately misleading and completely unprofessional. No traveler should be put in this situation, and Hotels.com should seriously reconsider allowing this property to remain on the platform.
Avoid this place at all costs
2 / 10
Not great!
Shower didn’t work properly, washing machine didn’t work, cold tap feeds warm water, lots of building work in the building, stairwell etc, no hand towel, no bath mat.
1 / 10
The stay was terrible. Do. Not. Stay. Here.
The place is a building site! You have to walk up many flights to get to the room (as the lift seems constantly broken), there are wires coming out of the walls and it was a mess so not a good start.
In the room, the kitchen/lounge window had no covering on it so no way to shut out the light. We raised this as an issue, was told someone was on their way and an hour later they’d still not arrived. Also, the handle for the window was broken so we couldn’t lock it.
Also, we had the only key for the apartment as apparently the previous occupant hadn’t left their key, so there was a huge security risk that someone we didn’t know had access.
We were told the place was professionally cleaned but the window in the bathroom was filthy and had not been cleaned prior to our arrival.
The sofa bed in the lounge was extremely uncomfortable and did not suit being of any use! For a place that has a booking of 3 people, there were also only 2 very pop quality pillows provided so I had to try and use one of the towels as a pillow which did not work.
After trying to resolve all these issues, I’ve had nothing but excuses and being fobbed off to the point I am thinking of going legal as the whole experience has been unacceptable.
One thing to mention that wasn’t the apartment’s fault is that there is a lot of noise as it’s on the busy Edgware Road. Nothing could be done about this but wanted to make potential guests aware.
I was worried due to the small number of reviews for the property. However, it was clear that this was due to how new the place is: I could tell because there are some final touches to be done in the hallways and such. That said, the actual room was exactly as portrayed and was very clean. The team is right across the road which made them super responsive and accessible when contacted by phone. Proximity to Edgware road means prime location to excellent food and paddington station, but it gets slightly noisy with ambulances at night due to proximity to the hospital. If you do not mind that, this is an excellent choice.
8 / 10Excellent·Jun 2025
Staff very helpful and pleasant. Due to heatwave a second fan was given within 30mins of request. Had issue with shower, they were very quick to respond after hours. Enjoyed stay at apartment.
6 / 10Average·Nov 2025
The actual flat itself was in good condition, had a stove and fridge, couch, coffee table and tv. But WiFi didn’t work as the box didn’t even have a cable to connect it to power. I let them know the same day I arrived and they kept trying to message me telling me to “just plug it in” but there was cable to plug in. The walls are THIN. You will absolutely hear everything down on the Main Street from the bedroom. Ambulance passing every 10-15mins. People from the market and restaurants talking and yelling.
The hall was under construction so it looked super questionable when we arrived but inside was decent.
I was also told to message when I was 30mins out and when I arrived I still waited another half hour for the person to come with the keys. So that could’ve been a better first interaction.
The messaging through Expedia was quick though and they answered quickly for most issues.
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and free WiFi. Other amenities include towels, kitchenware and utensils, an ironing board, and soap.
Amenities
Non-smoking
Kitchen
WiFi/Internet
Microwave
Kitchenware
No pets allowed
Oven
Stove
Children's high chair
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Bright One Bedroom Flats. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Bright One Bedroom Flats pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Bright One Bedroom Flats?
We found 12 amenities for this rental. This includes non-smoking, kitchen, wifi/internet, microwave, and kitchenware.
"I was worried due to the small number of reviews for the property. However, it was clear that this was due to how new the place is: I could tell because there are some final touches to be done in the ..."
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsWiFi/Internet, Kitchen, Microwave and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and free WiFi. Other amenities include towels, kitchenware and utensils, an ironing board, and soap.
I was worried due to the small number of reviews for the property. However, it was clear that this was due to how new the place is: I could tell because there are some final touches to be done in the hallways and such. That said, the actual room was exactly as portrayed and was very clean. The team is right across the road which made them super responsive and accessible when contacted by phone. Proximity to Edgware road means prime location to excellent food and paddington station, but it gets slightly noisy with ambulances at night due to proximity to the hospital. If you do not mind that, this is an excellent choice.
8 / 10Excellent·Jun 2025
Staff very helpful and pleasant. Due to heatwave a second fan was given within 30mins of request. Had issue with shower, they were very quick to respond after hours. Enjoyed stay at apartment.
6 / 10Average·Nov 2025
The actual flat itself was in good condition, had a stove and fridge, couch, coffee table and tv. But WiFi didn’t work as the box didn’t even have a cable to connect it to power. I let them know the same day I arrived and they kept trying to message me telling me to “just plug it in” but there was cable to plug in. The walls are THIN. You will absolutely hear everything down on the Main Street from the bedroom. Ambulance passing every 10-15mins. People from the market and restaurants talking and yelling.
The hall was under construction so it looked super questionable when we arrived but inside was decent.
I was also told to message when I was 30mins out and when I arrived I still waited another half hour for the person to come with the keys. So that could’ve been a better first interaction.
The messaging through Expedia was quick though and they answered quickly for most issues.
$$$$
5.4
(19 Ratings)
"I was worried due to the small number of reviews for the property. However, it was clear that this was due to how new the place is: I could tell because there are some final touches to be done in the ..."
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and free WiFi. Other amenities include towels, kitchenware and utensils, an ironing board, and soap.
Amenities
Non-smoking
Kitchen
WiFi/Internet
Microwave
Kitchenware
No pets allowed
Oven
Stove
Children's high chair
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Bright One Bedroom Flats. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Bright One Bedroom Flats pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Bright One Bedroom Flats?
We found 12 amenities for this rental. This includes non-smoking, kitchen, wifi/internet, microwave, and kitchenware.
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