Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
So disappointing. The complex is lovely however, DO NOT rent from Sun Prooerties, find another agent in this complex.
The property had the basic amenities you would normally expect. However, the so-called “welcome pack” consisted only of partially used items, such as the last remnants in a bottle of washing-up liquid and the bottom of a box of washing powder. These appeared to simply be leftover products from previous guests rather than a genuine welcome pack, which felt extremely basic and poorly presented.
There were also no instructions provided for anything in the property — including how to use appliances, information about cleaning, bedding, or general guidance for the stay. Throughout the entire 28-day stay, nobody contacted us to check in, offer support, or ensure that everything was satisfactory. This lack of communication and basic hospitality was extremely disappointing.
This was by far the worst experience we have ever had with accommodation in Tenerife.
The property was advertised as a one-bedroom apartment, but it is actually a studio. This is completely misleading and unacceptable, especially considering the extremely high price charged.
When we tried to raise this issue, the owner refused to help or communicate with us. David, who was supposed to be the contact person to support us, sent an incredibly rude message saying: “You got what you paid for.” This level of customer service is shocking and completely unprofessional.
Communication was also deliberately difficult. Messages were sent to us in Spanish, despite the fact that we had been communicating in English. It even took a member of staff locally who speaks Spanish to contact them on our behalf. Strangely, once she spoke to them in Spanish, they suddenly had no issue understanding English. This behaviour felt extremely dishonest and obstructive.
The location is also very poorly described in the listing. The studio is at the top of a steep hill and much further out than the map suggests, meaning we had to rely on taxis every day. The street itself is very noisy, with loud neighbours and constant barking dogs.
We have been visiting Tenerife for over 20 years, and this is without doubt the worst accommodation and worst customer service we have ever experienced.
To make matters worse, we were told our deposit would be returned in cash at the end of our stay, yet we are still waiting. We have contacted them multiple times and have received no response whatsoever.
Based on our experience, this company is dishonest, unprofessional, and completely uninterested in treating customers fairly. I would strongly advise anyone considering booking with Sun Properties to avoid them
9 / 10
All in all the apartment is great and with the addition of a few essentials could be perfect.
This is a lovely apartment for two people. We stayed for 10 nights from 22 September so the weather was perfect and the good sized balcony gets full sun from late morning until sunset. The apartment is very clean and modern and has a very comfortable bed. All of the furniture is in lovely condition and the apartment has plenty of storage space for clothes and suitcases. There is a washing machine which is easy to operate, but is a bit noisy, so avoid using is too early in the day or late at night. There are security gates to both the front door and balcony, so despite there not being a safe, there is no problem leaving valuables in the property. Two flights of steps up from the property there is a lovely heated pool with plenty of sunbeds for all of the quests (so none of the usual towel wars). There is a small supermarket close to the property for essentials and the prices compare favorably with the nearest larger supermarket.
A few things could improve the property. There is a full size oven with a grill, and lots of saucepans, but no suitable ovenware. There is no toaster and the grill in the oven takes an age to heat up, so cooking toast is a problem. There was no bread knife or a suitable shape knife or a potato peeler (so we had to buy our own). Towels are provided, but there was no hand towel or tea towel for drying dishes (fortunately we had packed our own tea towel). The charge for cleaning is excessive considering there is no mid stay cleaning or even the provision of a few essential cleaning products to do it
yourself, so again be prepared to buy your own. The freezer compartment in the fridge is small, so no real space for a bag of ice, so again it was a trip to the Chinese shop the buy an ice tray (that shop has everything and for directions, it is just across the road from the main bus stop).
6 / 10
shine n bright
Nice little apartment
the hills
10 / 10
Restauracje, bary i supermarkety kilka kroków od domu, odległość od morza 900 metrów, wszystko w pobliżu.
Obiekt jest starannie zaprojektowany, czysty i w doskonałej lokalizacji. Basen wewnątrz ciepłej konstrukcji
This is a lovely apartment for two people. We stayed for 10 nights from 22 September so the weather was perfect and the good sized balcony gets full sun from late morning until sunset. The apartment is very clean and modern and has a very comfortable bed. All of the furniture is in lovely condition and the apartment has plenty of storage space for clothes and suitcases. There is a washing machine which is easy to operate, but is a bit noisy, so avoid using is too early in the day or late at night. There are security gates to both the front door and balcony, so despite there not being a safe, there is no problem leaving valuables in the property. Two flights of steps up from the property there is a lovely heated pool with plenty of sunbeds for all of the quests (so none of the usual towel wars). There is a small supermarket close to the property for essentials and the prices compare favorably with the nearest larger supermarket.
A few things could improve the property. There is a full size oven with a grill, and lots of saucepans, but no suitable ovenware. There is no toaster and the grill in the oven takes an age to heat up, so cooking toast is a problem. There was no bread knife or a suitable shape knife or a potato peeler (so we had to buy our own). Towels are provided, but there was no hand towel or tea towel for drying dishes (fortunately we had packed our own tea towel). The charge for cleaning is excessive considering there is no mid stay cleaning or even the provision of a few essential cleaning products to do it
yourself, so again be prepared to buy your own. The freezer compartment in the fridge is small, so no real space for a bag of ice, so again it was a trip to the Chinese shop the buy an ice tray (that shop has everything and for directions, it is just across the road from the main bus stop).
10 / 10Outstanding·May 2025
Obiekt jest starannie zaprojektowany, czysty i w doskonałej lokalizacji. Basen wewnątrz ciepłej konstrukcji
Nic
10 / 10Outstanding·May 2025
Appartamento rifinito in tutto e per tutto, tanti confort a disposizione, con un'ottima pulizia. Situato in zona Beverly Hills, veramente molto confortevole, grazie ai tanti servizi presenti a
pochissimi passi: Supermarket, Ristoranti, Pizzerie e molti wine Bar aperti fino a tarda sera.
Possibilità di parcheggio gratis in strada sempre in zone adiacenti.
All'interno del residence c'è anche una tranquilla e pulitissima piscina.
La spiaggia con annesso lungomare più vicino dista circa 900 MT. seguendo comodi percorsi alberati.
È stata veramente una piacevole sorpresa.
Super consigliato!!!!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Port Royale shine and bright, heated pool. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Port Royale shine and bright, heated pool. Enjoy the water!
Is Port Royale shine and bright, heated pool pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Port Royale shine and bright, heated pool?
We found 7 amenities for this rental. This includes free wifi/internet, pool, non-smoking, wifi/internet, and contactless check-in/out.
"This is a lovely apartment for two people. We stayed for 10 nights from 22 September so the weather was perfect and the good sized balcony gets full sun from late morning until sunset. The apartment..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Pool
Non-smoking
WiFi/Internet
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Los Cristianos
Ratings and reviews
7.1 / 10
Good(12 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2025
This is a lovely apartment for two people. We stayed for 10 nights from 22 September so the weather was perfect and the good sized balcony gets full sun from late morning until sunset. The apartment is very clean and modern and has a very comfortable bed. All of the furniture is in lovely condition and the apartment has plenty of storage space for clothes and suitcases. There is a washing machine which is easy to operate, but is a bit noisy, so avoid using is too early in the day or late at night. There are security gates to both the front door and balcony, so despite there not being a safe, there is no problem leaving valuables in the property. Two flights of steps up from the property there is a lovely heated pool with plenty of sunbeds for all of the quests (so none of the usual towel wars). There is a small supermarket close to the property for essentials and the prices compare favorably with the nearest larger supermarket.
A few things could improve the property. There is a full size oven with a grill, and lots of saucepans, but no suitable ovenware. There is no toaster and the grill in the oven takes an age to heat up, so cooking toast is a problem. There was no bread knife or a suitable shape knife or a potato peeler (so we had to buy our own). Towels are provided, but there was no hand towel or tea towel for drying dishes (fortunately we had packed our own tea towel). The charge for cleaning is excessive considering there is no mid stay cleaning or even the provision of a few essential cleaning products to do it
yourself, so again be prepared to buy your own. The freezer compartment in the fridge is small, so no real space for a bag of ice, so again it was a trip to the Chinese shop the buy an ice tray (that shop has everything and for directions, it is just across the road from the main bus stop).
10 / 10Outstanding·May 2025
Obiekt jest starannie zaprojektowany, czysty i w doskonałej lokalizacji. Basen wewnątrz ciepłej konstrukcji
Nic
10 / 10Outstanding·May 2025
Appartamento rifinito in tutto e per tutto, tanti confort a disposizione, con un'ottima pulizia. Situato in zona Beverly Hills, veramente molto confortevole, grazie ai tanti servizi presenti a
pochissimi passi: Supermarket, Ristoranti, Pizzerie e molti wine Bar aperti fino a tarda sera.
Possibilità di parcheggio gratis in strada sempre in zone adiacenti.
All'interno del residence c'è anche una tranquilla e pulitissima piscina.
La spiaggia con annesso lungomare più vicino dista circa 900 MT. seguendo comodi percorsi alberati.
È stata veramente una piacevole sorpresa.
Super consigliato!!!!
6 / 10Average·Sep 2025
Nice little apartment
the hills
$$$$
7.1Good
(12 Ratings)
"This is a lovely apartment for two people. We stayed for 10 nights from 22 September so the weather was perfect and the good sized balcony gets full sun from late morning until sunset. The apartment..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Los Cristianos
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Pool
Non-smoking
WiFi/Internet
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Port Royale shine and bright, heated pool. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Port Royale shine and bright, heated pool. Enjoy the water!
Is Port Royale shine and bright, heated pool pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Port Royale shine and bright, heated pool?
We found 7 amenities for this rental. This includes free wifi/internet, pool, non-smoking, wifi/internet, and contactless check-in/out.
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