TStays Smart Hotel

The location was perfect for me 5 minutes drive from my scheduled appointment it had all amenities and was affordable within my budget

Very clean and nice room with everything needed.

Location felt weird at night and no elevator.

The room I stayed in was comfortable. The host was very receptive and was willing to assist in requests such as bag storage etc. The bathroom was a great size: did not feel cramped in any way. The ironing board was quite hilarious, but nice. The room had a mini fridge and kettle. However, for microwave and stove, those were in the communal areas. The communal areas were immaculate and always had hot water, coffee, tea, and snacks available for use. The location is two blocks from the Avenue, so it was easy to get meals etc and easy for transport to wherever you wanted to go. However, the hotel is not in the heart of downtown, so would need to arrange transport to go into Downtown Port of Spain.

No dislikes.

It was clean and they offered tea coffee and snacks which was nice. It was modern too.

It is a non-functioning “smart” hotel. The security guard told us where to park and that we wouldn’t be blocked by anyone only to discover at 6 AM when we wanted to go visiting that our car was blocked and nobody to contact. Luckily someone came after probably hearing us knocking on every door looking for the security guard. Then when we came back to check out at 11:37 (checkout was at 12) - none of the codes was working to open either the front or room doors. Other guests arrived and we were lucky to get in but still couldn’t get into the room. I found a bunch of keys in a door and managed to open our room to get the luggage. However, this is a huge security issue on one hand and very poor “smart” system management too. Basically if you find a bunch of keys you can just eneter every room and take what you need, right?! Someone did reply on WhatsApp later but if we waited until then we would have missed our flight. So unfortunately it was a bad experience.