"Hotel staff and the manager were all very kind and helpful. During our stay I observed that the staff are fluent in Turkish, English, Russian and Arabic. The room we stayed was planned for 4 person an..."
Привет,мы из Израиля,много путешествуем.Это отличное место по всем параметрам,а особо - персонал !! Они просто высший класс.Спасибо,будем советовать всем !
6 / 10Average·Sep 2026
Плюсы отеля:
Расположение: Это один из главных плюсов отеля, локация действительно отличная и удобная.
Персонал:
Сотрудники были максимально отзывчивы, вежливы и искренне пытались помочь.
Худший отель за всю поездку, несмотря на старания персонала. Номер 402 (Семейный люкс).
Мы путешествовали по Грузии 12 дней и успели пожить в Батуми, Кобулети, Боржоми, Кахетии и Тбилиси. За все это время The One Family Tbilisi стал единственным отелем, где с нас потребовали доплату за трехлетнего ребенка. Нас было 5 человек (я, супруга и трое детей). Младший ребенок (3 года) спал на одной кровати с нами и не занимал отдельного места, но отель все равно взял с нас дополнительно 80 лари за 2 дня проживания. Для отеля с семейной концепцией это абсолютно неклиентоориентированный подход.
Минусы номера и сервиса:
Отсутствие приватности: Дверь в ванную комнату просто не закрывалась, что создавало огромный дискомфорт для семьи из пяти человек. Мы обращались с этим вопросом, и персонал был максимально отзывчив, однако дверь так и не починили. К тому же остальные двери в номере жутко скрипели.
Техническое состояние:
Телевизорвообще не работал.
Насекомые:
В комнатах летали мошки, так как на окнах нет элементарных москитных сеток.
Завтрак:
Полное разочарование. Он абсолютно не такой, каким его хвалили в предыдущих отзывах. Выбор и качество блюд очень слабые.
Справедливости ради, сам персонал отеля очень старался помочь и реагировал вежливо, но технические проблемы номера « Семейный люкс» это не решило. С учетом принудительной доплаты мы получили худший уровень комфорта за весь наш отпуск.
$$$$
Top rated by guests
8.7Excellent
(351 Ratings)
"Hotel staff and the manager were all very kind and helpful. During our stay I observed that the staff are fluent in Turkish, English, Russian and Arabic. The room we stayed was planned for 4 person an..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Map of Tbilisi, Georgia
Available Rooms
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Cleaning products
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The One Family Boutique. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The One Family Boutique pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The One Family Boutique?
We found 10 amenities for this rental. This includes airport transportation available, free wifi/internet, free parking, air conditioning, and non-smoking.
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