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Hauptbahnhof Apartments

2.9 / 10

(188 Ratings)

$$$$

Apartment in Vienna

8 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

1 / 10

Unfortunately, our experience was extremely disappointing. The incorrect apartment information, unexpected charges, unpl

I was very disappointed with how the check-in and payment process was handled. The information about the apartment and its address did not match the details provided at the time of booking, which meant we had to spend almost an hour trying to find the correct location. In addition, unexpected charges were made to my card without any prior notice. As a result, I found myself in a very unpleasant situation: while shopping at a supermarket, I was unable to pay for my groceries because there were insufficient funds left on my card, and I had to rush back to my car to get more money. I was particularly unhappy that, in addition to the full accommodation payment, a security deposit was also charged, and the total amount deducted was higher than expected. The lack of advance notice, the lack of transparency regarding the payment terms, and the difficulties in finding the apartment negatively affected my overall experience even before check-in. I believe guests should be provided with accurate information about the accommodation, clear check-in instructions, and full details of all charges and security deposits in advance. Unfortunately, my experience was extremely unpleasant and fell far short of my expectations for the accommodation I had booked.

1 / 10

It’s a shame to stay in this property. Shame on Booking to support this kind of dirty and inhuman property.

Nothing It’s so dirty

Nothing

7 / 10

I visited Vienna for the first time and had a wonderful time. Our room was comfortable

I really liked the location. the room was warm. and the mattress was comfortable for sleeping.

It would be great if cleaning supplies like floor cloths and mops were provided for free.

1 / 10

Extremely Difficult Check-In and Incorrect Information

The location mentioned on Booking.com was inaccurate. The property was around 200 metres away from the address shown on the booking, so we had to walk back to the correct location with our luggage. The entire check-in process was digital, but unfortunately, there were no clear or proper instructions provided. For example, there were no instructions explaining that the numbers on the main door's digital lock are not visible until you touch the keypad. We spent around 15 minutes simply trying to find and understand the lock. We were then given instructions for Room 9 along with a digital access code. We spent another 30 minutes trying to unlock it, only to discover that it was the wrong Room 9. There were two rooms numbered 9, and the correct one was the one with the gold-coloured, not the black one. When we finally found the correct Room 9, we spent another 30 minutes trying to enter, only to discover that the access code provided was incorrect. In total, it took us around one hour to check in, at midnight, after already travelling by flight and then by train. The person communicating with us on WhatsApp was also slow to respond, which made the situation even more stressful. This whole experience was extremely frustrating and completely unacceptable. With such a fully digital check-in system, clear and accurate instructions are essential, especially when guests arrive late at night with luggage. The host should ensure that the address, room number and access codes are all correct and that guests receive proper instructions before arrival.

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Hauptbahnhof Apartments

Hauptbahnhof Apartments Apartment in Vienna

Hauptbahnhof Apartments Apartment in Vienna

Hauptbahnhof Apartments Apartment in Vienna

Hauptbahnhof Apartments Apartment in Vienna

Hauptbahnhof Apartments Apartment in Vienna

Don't miss out! Price and availability may change

2.9 / 10

Apartment in Vienna

8 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Comfortable Accommodations

Amenities

Free WiFi/internet

Free Parking

Non-smoking

Heating

WiFi/Internet

Family friendly

Cleaning products

Map of Vienna

city location on map

Ratings and reviews

2.9 / 10

(188 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

Muito grande o espaço dois ambientes

Gostei de tudo

7 / 10Good·Sep 2026

I really liked the location. the room was warm. and the mattress was comfortable for sleeping.

It would be great if cleaning supplies like floor cloths and mops were provided for free.

7 / 10Good·Aug 2026

The house is in the center of the town

it was impossible to reach the landlord and I had to wait outside the appartment for a long time to get the door codes that were given to me on the last moment and had to go through too complecaterd process from my phone on the pavement holding all the luggage

5 / 10·Oct 2026

Es war zentral

Nicht so wie auf den Bilder, sehr ranzig

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Hauptbahnhof Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Hauptbahnhof Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hauptbahnhof Apartments?

We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.

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