St Anne Palace by Tritoni Prestige

Everything was amazing, from our beautiful room to the kind and attentive hospitality from the moment we arrived🤩 Five star service from the begining. The team welcomed us with prosecco, we also got fresh flowers to our room what i loved, and personalised thank you note after our stay!🙂

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Great location, very clean, very friendly staff, comfortable room

Breakfasts are moderate

I can’t recommend this hotel highly enough. From the moment we arrived, the staff made us feel genuinely welcome. The front desk team were friendly, efficient, and went out of their way to help, offering great local tips and sorting out our early check-in without any fuss. Every member of staff we met, from housekeeping to the bar team, was warm and professional. The cleanliness was outstanding. Our room was spotless, the bed was incredibly comfortable, and the bathroom was gleaming. Housekeeping kept everything fresh throughout our stay, and even the shared areas were immaculate. The location couldn’t be better. We were within easy walking distance of the main attractions, restaurants, and public transport, which meant we could explore without needing a car or taxis. It was also peaceful at night, so we slept well. The rooftop pool was the real highlight. The views were stunning, especially at sunset, and the pool area was clean, relaxing, and never overcrowded. The loungers were comfortable and the poolside service was excellent. It was the perfect way to unwind after a day of sightseeing. We’ll definitely be back. Thank you to the whole team for making our trip so memorable!

The hotel has an excellent location, making it easy to explore Valletta on foot. The entire staff was highly motivated and extremely friendly. Drinks ordered at the bar were delivered to our room at no additional charge. The room service was also excellent. Our room was cleaned to a very high standard and even tidied up during our stay. You could genuinely feel the high level of motivation and dedication among every single member of staff. The occasion for our trip was my wife’s birthday. In advance of our stay, I contacted the hotel to ask about bookable surprise packages. I was offered the option of arranging a bouquet of flowers. However, given the Maltese weather, I found this rather unsuitable for the occasion. I would have appreciated the option of booking a champagne package instead, especially since champagne is served in the hotel’s restaurant

We booked a “Signature Terrace Room with Jacuzzi”, so our expectations were accordingly high. In particular, I was really looking forward to the authentic Maltese style of the rooms shown in the pictures. We stayed in room 404, directly opposite the pool. Unfortunately, the style of the room was completely different from what was shown in the pictures. Overall, it gave the impression that the room had not originally been designed as a hotel room, but had been hastily converted and furnished afterwards. The expected level of privacy was also not provided, as the only separation between the room’s terrace and the pool area consisted of sparsely planted trees. The jacuzzi was a small two-person jacuzzi and had lost so much water by the second evening that it could no longer be used. After we informed the receptionist, she kindly arranged for it to be refilled that same evening. Unfortunately, by the following evening, the water level was too low again, suggesting that the jacuzzi had a leak. There was also a broken tile directly next to the jacuzzi, which presented a potential risk of injury. Several other tiles were damaged as well, with some having very large and uneven gaps between them. The painting work in the room was also quite untidy, and an overly bright emergency exit light had been covered with aluminium foil, which did not give a particularly professional impression. Overall, the standard rooms may well offer good value for money, but in my opinion, the jacuzzi rooms do not. Considering the price and the expectations created by the pictures, I was unfortunately very disappointed with our room.