Hotel in South San Francisco, CA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this hotel
Ideally located 2 miles from the San Francisco International Airport, this hotel offers a great location near many corporate offices in South San Francisco.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of South San Francisco, CA
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
Location
My experience at check-in was very disappointing. As a Booking.com VIP member, I was entitled to a complimentary room upgrade. I had informed the hotel that I would arrive at 3 PM, but even though I arrived at 4 PM, an hour after the standard check-in time, my upgraded room was still not ready.
What bothered me most was the attitude of the front desk employee. Instead of apologizing for the delay, she repeatedly emphasized that I was “not being charged” for the upgrade and offered to give me the original King Room instead. She mentioned several times that the upgrade was free, which felt dismissive and unprofessional.
A complimentary upgrade is a benefit of my Booking.com membership, not a personal favor from the hotel. I wasn’t asking for special treatment, just the room I was entitled to and respectful customer service.
I understand that delays can happen, but the way guests are treated makes all the difference. A simple apology and a more professional attitude would have completely changed this experience. Unfortunately, this interaction left a very negative impression of the hotel.
10 / 10Outstanding·Oct 2026
Location
Nothing
7 / 10Good·Oct 2026
I Liked the location since my nursing conference was 5 minutes away.
I hated the fact that the facility charges a parking fee. After all where else would you park! I feel like you are nickel and diming guests since they are a captive audience.
6 / 10Average·Oct 2026
Nice staff well presented rooms for the price
Lost a charger. Eventually found after multiple ph calls and attempts.
$$$$
7.9Good
(309 Ratings)
"Location"
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