Embassy Suites by Hilton Columbia Greystone

Embassy Suites by Hilton Columbia Greystone Hotel in West Columbia

About this hotel

Located in West Columbia, this attractive hotel for $56 per night is a great choice for your next vacation. Located off Interstate 126 and a short drive from Columbia city centre as well as Columbia Metropolitan Airport, this all-suite hotel provides a free airport transfer service.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of West Columbia, SC

Nearby attractions

Riverbanks Zoo & Garden

0.40 miles

South Carolina State Museum

2.00 miles

Congaree National Park

24.32 miles

Columbia Canal and Riverfront Park

1.69 miles

Embassy Suites by Hilton Columbia Greystone

3.4

Average(1,586 Reviews)

Hotel in West Columbia, SC

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of West Columbia, SC

Nearby attractions

Riverbanks Zoo & Garden

0.40 miles

South Carolina State Museum

2.00 miles

Congaree National Park

24.32 miles

Columbia Canal and Riverfront Park

1.69 miles

Reviews

3.4/5.0

Average(1,586 Reviews)

100% verified reviews

1.0

May 2024

Uncomfortable. I was more than happy to check out.

There was nothing to like about this property.

My room was not ready until 3 hours after my arrival. There was a man at the entrance in a wheelchair that did not seem to work there but he was there when I checked in and out the next day. He was not a disturbance,but why was he there? Not very welcoming. The room was VERY dated and there were stains on just about every piece of furniture, not to mention there was a smell in the room that would not leave even after using lysol. I came to SC for a concert and contemplated leaving that night just so i would not have to sleep there, however I did not want to waste the credit I used to book the room. They gave me 2 meal vouchers I did not use I was not comfortable with eating anything from there.

4.0

Apr 2024

I am never going back to stay there. the staff was very nice and friendly.

It was ok, but very slim compared to most EMBASSY's that I have been to.

My room was not thoroughly cleaned, the thermostat did not work, no kids channels for free, Stale carpet, Dirty windows, customer reception only had 2 bottles, old dirty furniture, $10 for self parking, and the location is joined with what appears to be a drug motel, and strangers just in the parking lot (unsafe), charges do not fit the location, spray painted tubs and ceilings, and just tainting the HILTON name.

4.0

Apr 2024

To say I was disappointed is an understatement. WAY too much money for the quality of the room.

The breakfast was tasty, however, many of the selections were slim to none during the last 30 minutes of service. Also, the majority of the tables were littered with dishes and we were unable to find seating.

I didn’t like the pool. The water mess not clean. The pool was very crowded, most of which were preteens and teenagers. They apparently had no parental supervision. They were screaming and yelling, and often using profanity. They were hitting people in the head with small pool balls. They were roughhousing; throwing each other into the pool; and they were jumping into the pool with no regard of the small children in the pool (including my 3 & 7 year old granddaughters). And, to top it off, the pool water was nasty. Given the above, we would have never gotten in but my grandchildren were intent on it. The room we stayed in is in need of repairs and was not clean. Dirty spots on the carpet and furniture. A previous guest had apparently cut their nails I the room and the nail clippings had not been cleaned. Other guests were up all night running the hallways and being loud. I’m so disappointed as I thought that Hilton properties were supposed to be the cream of the crop. Do better! We will not be back!

4.0

Apr 2024

Less than I had hoped for.

The people were lovely and the bed was comfortable.

The restaurant was closed even though we were there by 8:00 and it was supposed to be open until 10:30

2.0

Apr 2024

Expensive and disgusting

Friends staff, good continental breakfast and snacks/drinks for adults and kids from 5:30-730

The room was disgusting!!! Unfortunately they were over booked so we couldn't even switch. I wanted to even wear socks while showering. Gross

9.0

Apr 2024

Loved it. Will stay there again

Very clean, friendly, helpful staff. Loved that we were able to bring out dogs with us.

1.0

Apr 2024

Disappointed

The swimming and breakfast was awesome.

Around 2:30 in the morning I got up to use the restroom and the filter cover in the hall fell on my head and water went all over me to smell something burning. I called the office and they changed my rooms but never even got an apology or nothing from no one I didn't even care that they still fully charged me. The pool was awesome and breakfast was tasty.

9.0

Mar 2024

Fun weekend trip.

The staff was very friendly and answered any questions I had. My husband and I really liked being able to get drinks in the evening.

We were very disappointed that the indoor pool was not heated. This was one of the reasons we booked this hotel so our kids could use the pool when we got to the rooms for the evening. But the water was freezing.

1.0

Mar 2024

I just didn’t like the fact I couldn’t enjoy my daughter birthday party better was told balloons was a fire hazard if I

The staff was really nice and it was clean .

They don’t let you bring balloons for parties .

3.0

Dec 2023

Wasn’t terrible but a discount with all the issues would have been helpful.

Location was good.

The bathtub clogged up badly when showering and had to be serviced at 10pm. No bedding on the fold out sofa. Food was not great and made our stomachs a little sour. Most of staff was good. One rude bartender kind of snapped at my daughter.

7.0

Sep 2023

We had a nice time.

Liked the breakfast and location to downtown Columbia.

Hotel was very dated. Rooms could use updating. Would have preferred queen beds and free parking. Most hotels in the area except the ones downtown have free parking.

8.0

Sep 2023

Convenient location for our plans in Columbia.

The bed was very comfortable with nice linens. Good breakfast, friendly staff.

Hotel needs updating. Unhappy that we had to pay to watch movies on TV.

6.0

Sep 2023

I'll give the stay a 4 out of 10. Some things were ok but I want a very pleasant not a stressed stay

Breakfast was ok.. but should have changed up the menu a bit . It was the same thing each day, nothing different

Spider Webs inside and outside windows, so we were killing spiders. Things weren't thoroughly wiped down. So when I got a towel to clean the surface of table , sink ,counter , they were dirty. Couldn't control room temp so when the outside temp dropped, instead of the thermostats getting warm, it got colder to freezing! No room service provided even when requested ! When requested items , Front desk refused to comply, he and she stated we HAD to come get them ourselves. During our reunion banquet , a staff with short dreads who was bringing food out, was rude to a family member refusing to give him food he was entitled to receive and spoke to him disrespectfully! Rude security on our last night referring to us as" you people"! Also, on the last night of our stay ,An older Caucasian male front desk staff starting getting very rude , blocking doors not wanting us to go out, not wanting us to talk.. and Caucasian female started being rude telling us we couldn't walk in areas and following us around although the areas WERE NOT blocked off or restricted ! We had none of these issues prior days but the night before departure , we had disrespectful staff members !!

6.0

Sep 2023

We came for my sons army graduation I booked it long ago but if I haven’t arrived so late from a 13 hr drive I prob woul

It looked nice when I walked in and breakfast was great prob one the best I’ve had in hotel

Rooms were very outdated big red stains on rugs couch had white stains all over small chair has rips and arms were horribly dirty I wouldn’t even let my kids sit on couch or chair bathroom wasn’t very thorough with cleaning even my tissue box had dust on it the room had. A bad smell for the whole 3 days I was there and also the air conditioner was not correct it ran all day n nite and the room was so warm I couldn’t sleep my fridge had some nasty dirty liquid in it garbage cans were disgusting and bathtub was not very appealing I wouldn’t let kids soak in bath

3.0

Sep 2023

Was disappointed with hotel, would not stay again

Nothing. Was disappointed

The room smelling like weed And weed smoke smelling in vents in room n bathroom.

5.0

Aug 2023

The stuff is nice and the evening reception is a wonderful bonus as is the breakfast

Parking

Very outdated and somewhat dingy. My top floor room smelled like somebody turned on the heater for the first time come winter it was very hard to cool the room down there was no airflow, which made it feel very stuffy.

10.0

Aug 2023

Exceptional

The Desk people up front on all shifts were friendly and help with any questions, rooms we’re comfortable nice size and the hospitality was great anytime I’m in Columbia they have my stay

3.0

Aug 2023

Not a good experience. I would not recommend this hotel to anyone.

Breakfast was good.

Bathrooms were dirty, lighting was terrible and room were dark, AC DID NOT WORK WELL, we were hot. Sinks were clogged.

8.0

Aug 2023

I enjoyed my overnight stay.

I enjoyed sleeping in bed, breakfast, and the overall layout of the hotel. The staff at the front desk were also friendly and helpful.

The hotel could use some renovations. I noticed the wallpaper and some minor cracks towards the bathroom floor. Also, the elevator walls were damaged and needed repairs.

10.0

Aug 2023

The best place I’ve ever stayed at when I was away from home!

It was simply gorgeous!

N/A

2.0

Aug 2023

My last stay at this location.

The location. The comforter on the bed was comfortable. That's all.

I've stayed at this Embassy Suites in the past, and loved it! I'm not sure what's happened, but the hotel has definitely gone downhill. The room wasn't very clean. Everything was very dated and the bathroom mirror frame and the wall had, what appeared to be toothpaste spatter all over both The bottom of the bathtub was brown and appeared not to have been cleaned. The bathroom sink barely drained. There was an unknown brown spot on the floor. The couch had small rips and no throw pillows. The elevator was dirty and the staff was cool and aloof. It's almost as if we weren't welcome. The breakfast was mediocre. The grits we kept in an open container and cold. I have to travel for business in November and I can guarantee I will not be staying at this Embassy Suites when I do.

5.0

Aug 2023

One and done.

The location was perfect for what we needed.

Upon entering our room (715), the smell of urine was awful. The room was damp, and warm. I thought it would be better once the a/c was lowered. It wasn’t. I had to buy Snuggle dryer sheets from the store in the lobby just to freshen up the room. I was afraid to put my suitcase on the floor, and even sit on the living room furniture. There were so many stains on the couch and chair, it was scary to know what it could have been from. On our 2nd day, the a/c wasn’t working in the building. The room was so warm that we went and bought a fan. The air didn’t come on for over 24 hours later. Aesthetically, Room 715 seemed to be forgotten with any renovations. The living room furniture was worn to the point of fraying, and as previously mentioned, horribly stained. The unfinished bathroom door had been replaced at some point and never painted. But there’s paint from the trim touch-ups all over it. The light over the shower is loaded with what looks like bugs, and the light blinks like there’s a short. I did look into changing our room, but there were a few events that weekend, and no availability to change. We like to stay at ES in most of the cities we visit. I most definitely won’t be back to this one.

1.0

Aug 2023

Bad

We booked regular room and was given a smoking room . We dont smoke . Ceiling was coming down room stunk . Hilton. Is going down hill

9.0

Aug 2023

Superb

Staff was great and helpful food was very good

The a/c broke for 2night really was uncomfortable but managed

3.0

Jul 2023

Very Disappointing. All Embassy suites are not created equally.

Ate dinner at the restaurant and my hamburger with fries was tasty. Bar maids were friendly during Happy Hour. Staff that checked us in were pleasant.

Staff who has the responsibility to clean the rooms are mostly non English speaking employees. It was frustrating to attempt to ask them for clean towels or to change the bed linen. In addition, we were there for 3 nights and were not able to enjoy the pool. The water was very murky and dirty. Even the staff indicated not to go in the pool due to sanitation…

1.0

Jul 2023

It’s dirty, don’t recommend

I did not stay I checked in and right back out

The hotel looks like it hasn’t been resonated in decades, everything was dusty, brown stain in tub, stains on couches/chair, and bed sham filthy

5.0

Jul 2023

It was ok

I liked the location, the complimentary breakfast, and the manager’s reception.

I didn’t like that they charged you $10.00 a day to park your car in THEIR parking lot after you are paying to stay in their hotel. They had adequate parking….a whole entire parking lot just for the Embassy….PRIVATE LOT and they STILL charged $10.00 a day/night to park there. Also the bar’s drinks were EXTREMELY overpriced. Just for a basic Bud Light on draft was $9.00 a glass. The prices were WAYYYYY OVERPRICED and marked up.

7.0

Jul 2023

Good

The room was ok

Customer service nasty attitude when I checked in

1.0

May 2023

Disappointed experience

Hotel in poor condition

Cleanliness of entire room / Hotel humid, filthy carpet, furnisher dirty & bath tub drain rusty and dirty entire hotel was humid dusty ordor list goes on etc.

3.0

May 2023

Poor

Breakfast Happy Hour Location

Smelly rooms Outdated decor and furniture. Over charging my card at checkout.

1.0

May 2023

Will not be back to that Embassy suite.

The facility itself was clean overall and comfort was good.

Overall, the staff was rude. Except the lady that checked me in on Friday night. They also had something going on in their banquet hall with loud music past 11 PM so therefore I was unable to get sleep. Oh, a lot of kids running around the facility and yelling.

5.0

May 2023

Not good.I have sleep apena ,sinus problem,high blood pressure and lung disease called sacardosis.i

Breakfast

When i arrived the room smelled like mold.you had to go to the desk everyday to get towels,the pillows were real flat.there was no cleaning at all.they said i have to let them know,before i come if i want cleaning.this is my 3rd year in a row staying there.because i go there for state convention for the past 8 years.

10.0

May 2023

One of the best hotels!

The Friendly staff, the hotel was so relaxing, and it was plenty to do!

N/A

FAQs

How much does this hotel cost compared to others in West Columbia?

The average price for a rental in West Columbia is $126 per night. This rental is $70 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Embassy Suites by Hilton Columbia Greystone. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Embassy Suites by Hilton Columbia Greystone. Enjoy the water!

Is Embassy Suites by Hilton Columbia Greystone pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Embassy Suites by Hilton Columbia Greystone?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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4.3

Excellent(374 Reviews)

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Staybridge Suites Columbia, an IHG Hotel

Pool · Pets allowed · Kitchen / Kitchenette

Are you ready to indulge in a relaxing getaway? Our Hotel in West Columbia has everything you need for a rejuvenating stay. Treat yourself to Staybridge Suites Columbia, an IHG Hotel's exceptional amenities, such as Air conditioner, Dishwasher and Fireplace.

$$$$

Embassy Suites by Hilton Columbia Greystone

About this hotel

Amenities

Map of West Columbia, SC

Nearby attractions

Embassy Suites by Hilton Columbia Greystone

Hotel in West Columbia, SC

Reasons to book

About this hotel

Amenities

Map of West Columbia, SC

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in West Columbia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Embassy Suites by Hilton Columbia Greystone pet friendly?

What amenities are available at Embassy Suites by Hilton Columbia Greystone?

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