Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass

It was a nice room, with lots of space. The location was great. I enjoyed the hotel resturant/bar. I also enjoyed having a balcony. Staff was super friendly.

The bathroom was not well maintained and could really use a deep clean.. The rest of the room was clean-ish but not what would be expected from such a higher cost hotel. The price was a bit high for the fact that the rooms weren't super well kept. I felt like house keeping rushes through cleaning and misses the little things and after a while it becomes a lot of little things that got missed and it shows. For example the counter in the bathroom had tooth paste stuck to it, there was something dripped on a wall in the bedroom, the floors were sticky, there was garbage down the side of the couch. Lots of little things.

Nice room. Large. Beds comfy. A/C worked well. Had bathtub, like that.

My reservation got all messed up, but it worked out in the end.

Location, staff and services.

Toilet was runny, flying insects in room.

Nice location

It was okay but should’ve been better. The property itself was very nice but the room definitely could’ve been better. For almost $300 a night I expected not to have roaches , holes in the curtains, and unclean shower but unfortunately I got all of those .