Crowne Plaza Kitchener-Waterloo by IHG

Property building
Bedroom
Photo of the whole room
Photo of the whole room
Photo of the whole room
review stars
7.4Good
(571 Ratings)
"The breakfast buffet was by far the best hotel buffet we've encountered. Made to order omelets and crepes, a hot table with a large variety of foods to choose from, a cold table complete with fruit ..."
Verified guest
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7.4 / 10
Good(571 Ratings)

Hotel in Waterloo

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

The Crowne Plaza Kitchener-Waterloo is a nonsmoking property and features an indoor pool, fitness center and on-site restaurant. Modernly furnished accommodations offers free wireless internet, microwave and mini fridge.

Amenities

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Smoking allowed
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Waterloo

city location on map

Available Rooms

Ratings and reviews

7.4 / 10
Good(571 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
The breakfast buffet was by far the best hotel buffet we've encountered. Made to order omelets and crepes, a hot table with a large variety of foods to choose from, a cold table complete with fruit and yogurt parfaits, good selection of breads and sweet rolls, coffee on the table. Wonderful!
Can't think of a thing
7 / 10Good·Oct 2026
Comfortable bed , nice to have both fridge and microwave , Aqua restaurant was very good for both dinner and breakfast ! Menu options for dinner were good at a reasonable price and the free breakfast buffet was awesome ! The hotel and restaurant staff were great !
Room was always cold , HVAC controls had no effect on temperature. We were given a room on the same floor as some kind of kids tournament , very noisy but was okay later on in the day. The smell of chlorine in the lobby and restaurant area was almost too much ! Better ventilation to the outside is required , we could even smell it on the fourth floor at the elevators ! The shower worked poorly and both shampoo and conditioner bottles contained shampoo . The TV channel options were only so-so .
9 / 10Outstanding·Oct 2026
Cleanliness and friendly staff
Parking fees should have been charged for two night stay not three days.
6 / 10Average·Nov 2026
Hotel was convenient and very good location for an event we were attending in the downtown area.The front desk and cleaning staff were very friendly. The rooms had lots of amenities, fridge, keurig, microwave, we liked the balcony as we had fresh air.
Outdoor area where you park your vehicle to go and check in is very small and gets easily congested blocking you in, Entrance Is only accessible by entering from one direction. Cannot access driveway from opposite side of road. We reserved 4 rooms, 2 of our rooms were not ready for 3pm check-in and we actually had to wait for 90 minutes for them to be ready. The rooms were clean, although we did find something we needed to call housekeeping to come and remove so that didnt convince us as to how clean they actually were, but we were only staying the one night for our event so it was fine . In 2 of our rooms the toilets did run constantly which was annoying but otherwise the rooms were comfortable and nice.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Kitchener-Waterloo by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Kitchener-Waterloo by IHG. Enjoy the water!

Is Crowne Plaza Kitchener-Waterloo by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Kitchener-Waterloo by IHG?

We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


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