Hotel in Upper West Side, NY
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This Manhattan hotel is 272 feet from the Lincoln Center for the Performing Arts. Central Park is 528 feet from the The Empire Hotel New York. It features a seasonal rooftop outdoor pool.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Upper West Side, NY
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Where it was situated.
The luggage storage.
From the moment you get in the lobby everything else is downhill.
The room was very tired with wall paper hanging off the wall. You could see that it had not been updated in a very long time.
The bathroom was very substandard with tiles missing having fell off the wall.
I booked 2 superior rooms that were very different in size.
No obscure glass so other rooms can see directly into your room. This meant you had to close the curtains when you got ready. The light in the room is insufficient with the curtains drawn.
The roof top bar is expensive with no concession for staying in the hotel.
We bought a bottle of champagne which was expensive, not chilled correctly and served in plastic glasses. This was not made clear to us when we ordered the champagne
8 / 10Excellent·Sep 2026
over all look and feel. the roof top and location.
the bed and pillows we soooo old an uncomfortable. i com to NYC monthly for work and would comeback if the bed was more comfortable
8 / 10Excellent·Sep 2026
Location, friendly staff, water service
The television was not a smart tv. Pool was a little bit small.
6 / 10Average·Aug 2026
Location is fantastic and the lobby is beautiful.
The pool is about the size of 2 hot tubs, access to the roof goes through a closet door. Room is small and musty with garage sale quality furniture. Air conditioning works poorly. The text system to get towels, ice, etc does not work, you must go to the desk. The gym smells like exhaust.
$$$$
Most favorited
6.7Average
(3,422 Ratings)
"It has a great vibe as an issue walk into the hotel. Pascual and Ariel so kind and accommodating at the front desk. Thank you so much. We had a wonderful stay for my granddaughter‘s 18th birthday."
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