DoubleTree by Hilton Hotel Detroit - Novi
About this hotel
Situated in Novi, this attractive hotel for $81 per night is a fantastic option for your next vacation. Twelve Oaks Mall is within 5 minutes from this hotel in Novi, Michigan. It features an indoor pool and guest rooms include free Wi-Fi and an iPod docking station.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Novi, MI
Reviews
4.1/5.0
Excellent(326 Reviews)
100% verified reviews
7.0
Great location near great restaurants and shopping. The front desk manager was amazing. The cookies of course were over the top.
The toilet seat was old, the carpet was old and stained. The bedroom needed new carpet
3.0
It's close to ifly
Pubes in the shower bad water pressure barely hot pool sucked ceiling tiling falling from drop ceiling crack in tile in shower small bathroom for a king suite 20 dollars for hot breakfast really? No microwave in king suite room with kitchenette. Hmm what else
8.0
Location, parking, front desk and breakfast
Closed windows, not a fan of the cooling system. Need fresh air.
1.0
mostly Clean, comfortable bed
Never stay here!! If I could give negative stars I would! Incompetent desk and food service staff !! Messed up my reservation and charges for trip for funeral ,
When I asked for a solution to a $300 overcharge that was their mistake that was left unresolved ,
I said, "look we are grieving here for a funeral there must be something you can do..."
Was told " no management on premises come back another day, nothing I can do"
When I said this was not acceptable I live out of town, and asked for who to call...
Desk Staff Gwen said,
" you are not going to levy a dead relative against me"
...add to this no clean glassware, no coffee, very late room service... UGGH never again!!
Hilton needs to get their act together!
10.0
Second time staying here. Love the hitel for the price and location.
Nothing not to like about the property. Bar staff could have been more friendly and our toilet wasn’t cleaned upon arrival.
7.0
Clean
No breakfast included
10.0
Very clean and quiet. Close to everything I needed
The charge for the breakfast, my daughter ate a few pieces of bacon not knowing the only "included" food was cereal.
10.0
Location to shopping.
Construction on the freeway nearby made it hard to access
6.0
I was charged twice for one room and I need my money back
9.0
We did not do breakfast. The staff was friendly and helpful. Enjoyed the water bottles and cookie upon arrival.
6.0
They did not honor the rate through booking.com and charged me $20 more than they were supposed to.
10.0
Excellent customer service and extremely clean
6.0
New rooms
Ignorant staff
10.0
Anthony was the best. Incredible staff member
10.0
Very friendly and accommodating staff--conveniently located, quiet, nice garden area to sit in with fire pit.
Needs some updating--comforter had small holes in it and bathroom soap dispenser was empty. Also, there were stains on the carpet.
8.0
Breakfast
N/a
3.0
Breakfast was ok but I don’t think it was worth $20 a person
Only had coffee in room for 1 cup each the first morning. None for second day. No more towels brought to room. Found 3 ice machines which not one worked.
10.0
I decided to have a last minute pool party for my daughter’s birthday. Although the room was very spacious and clean I was shocked to see the hotel allow a swim school to use the facilities. The kids were still able to swim but felt like they were n the way of the swim lessons. They were able to enjoy themselves still. I also loved that checkout is at 12pm. We didn’t feel rushed in the morning. We decided to do some shopping the next day and the location to the mall was amazing. Ov
I really think the hotel could use two elevators. We had a lot of things going upon check in so I needed a cart. Our room was on the second level on the opposite side of the building. The kids had to take the stairs because once the cart was inside the elevator there was little room for me to maneuver it so we all good fit. The kids of course didn’t mind the stairs. Honestly neither did I but for older patrons having to walk from one side of the building to another with luggage from the elevator maybe a lot to do.
6.0
I like there was parking close to my room
I didn’t like how the tub looked
3.0
ckean
service
7.0
The location was good. The breakfast was decent with a good selection
The room had smoke smell. The curtains had holes so the blackout didn't work. Furniture is old. Noisy rooms.
10.0
The room was very well appointed. Comfortable bed and chairs. Nice bathroom with GREAT water pressure. I like the shampoo/conditioner/body wash dispensers, much better than the little bottles. Staff were very welcoming and helpful. Very conveniently located
No complaints
8.0
Hotel is near the shopping area. Comfortable and clean.
Everything is good.
9.0
Location is a plus. Staff friendly. They are to ready to assist if you need something. They have smiling faces which is helpful esp for travelers who might have come far places.
It can be a little tidy in hallways. Our location has a door attached to another room with a child. They were loud and crying. It will be nice if room we stayed quieter without an attached next door with kids.
9.0
Did not eat.
9.0
location
nothing
10.0
Amazing staff, bartender and food service
Nothing
6.0
I didn't eat any breakfast
It could of been cleaner (doors and carpet looked really worn. The Workout Room was small and the treadmill was taken apart.
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $118 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Detroit - Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel Detroit - Novi. Enjoy the water!
Is DoubleTree by Hilton Hotel Detroit - Novi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Hotel Detroit - Novi?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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