Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel
About this hotel
Located in Pittsfield, this attractive hotel for $138 per night is a great option for your next trip. Welcome to the Holiday Inn and Suites Pittsfield-Berkshires
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Pittsfield, MA
Reviews
3.7/5.0
Good(277 Reviews)
100% verified reviews
8.0
The staff was so friendly and helpful. I came in super early after being at the hospital with a family member. I was tired and sad and the gentleman at the front desk was so helpful. I wish I could remember his name, I was having a hard time and he was so reassuring.
The smell in the hallway was off putting. I'm not sure if it's a cleaner they use or what, but I guess I'm just glad the room didn't smell.
4.0
Water in showers was never hot enough to shower or bath comfortably.the hallways have no heat, room was supposed to have microwave and didnt.free breakfast was supposed to be included and wasn't.pool was closed but I wasn't informed till after making my nonrefundable booking.parking isn't the best due to renovations.i was charged more than I was originally told I'm booking once I got to lobby and payed for room in person
Most of my stay didn't meet my expectations.i had stayed here before inthe past and it wasn't this bad
5.0
Welcoming staff and restaurant was good. Pool area was welcome
Disappointing experience as unable to regulate temperature in room, even after maintenance chap checked it out. Unable to turn AC off.
Disturbed at 11.30 b6 staff trying to enter room!
9.0
Only had a problem in the shower, figuring out how to open the drain
4.0
Rooms were nice location was good
Staff at desk did the minimum. Not very helpful.having to park off site was a pain. Tho the lady valet was super helpful and attentive no hot tub…. No bar restaurant
5.0
The location is perfect.
Holiday Inn needs to invest in this property, especially the parking garage, which has been “under construction “ for years now. The breakfast was overpriced for what we got.
8.0
Parking
3.0
Location
Facilities, including parking available. Also, the breakfast served was extremely disappointing.
5.0
The location is excellent.
Parking was an issue. Though the staff said it was being improved, the parking garage had obviously been condemned. Valet parking was offered. The room was clean, but had an unusual odor. However, I was able to open the window and let it air. It was okay for one night, but I doubt I would book longer.
1.0
i didn’t over charged me
staff very rude
6.0
beautiful furnishings in the suite. Bathroom was extremely tight and almost a tripping hazard. Pool was very nice, but they should have a changing room immediately adjoining it.
parking situation is very poor, having to walk a long distance. The handicap parking was poorly marked in. The staff came running out, saying I had to move, but it was not marked as handicapped. It was not clearly marked, where the loading /unloading zone was.
7.0
Was not offered because I got a discount
The entrance was shabby looking
6.0
The price was right for the location it was in
The hot tub was not open and the staff was too giving with information on an incident that happened at the hotel. Information that traumatized my children
9.0
I travel to Pittsfield 2 or 3 times per year and find the hotel location perfect.
Having my car parked in the lot down the street. Will be glad when the new parking garage is complete.
10.0
Room was lovely. Staff was very nice and extremely helpful.
Everything was great!
10.0
All staff excellent, from check in to breakfast dining
Valet overworked- need 2 at leadt
6.0
The staff was courteous and helpful. The room was clean and cheerful.
The temperature in the room was impossible to regulate. The sun on the building heated the room to a stifling 80 degrees. Then after the sun went down the room temperature plummeted.
9.0
location
8.0
Good location to downtown pittsfield. Breakfast buffet was good value if booked at time of booking.
Seems a little run down. Parts of the hotel are falling apart. Beds were smaller than advertised. TV did not work and took multiple hours to get fixed.
5.0
the room was spacious and clean
the parking lot was closed and the jacuzzi didn’t work
6.0
The staff were great and the hotel is in a convenient location
My room was dirty. One queen bed had evidence of a previous guest...hair on the sheets. Hair and soap scum all over the bathroom sink, garbage still in garbage cans and the toilet was dirty.
8.0
nice well maintained facility
parking. garage closed and had to park almost 2 blocks away. they did offer free valet parking which I don’t use as I always have something taken with valet.
10.0
valet
5.0
hotel restaurant
parking garage closed again, broke my wiper when valet brought vehicle back
6.0
not much...
no where to park except valet.
room had bugs crawling on the floor.
drain plug didn't work in the bathroom.
10.0
Best restaurant in the hotel and I loved the pool and the stuff as awesome 🤩 5 stars and I will be coming back very soon
8.0
The hotel was nicely renovated, it felt clean. The room was spacious and the location was in the center of town close to Lenox. The staff could not be more accommodating. The restaurant is very nice although I did not care for the food.
Breakfast was disappointing as it was a minimal buffet, the room where is served is very sad.....
7.0
Good, basic hotel. Clean and comfortable. Building is a little tired. But great stay and comfortable rooms (a bit small).
Parking situation is a little odd. But the valet option is a great solution.
FAQs
How much does this hotel cost compared to others in Pittsfield?
The average price for a rental in Pittsfield is $199 per night. This rental is $61 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. Enjoy the water!
Is Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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