Holiday Inn Palm Beach-Airport Conf Ctr, an IHG Hotel
About this hotel
Located in West Palm Beach, this lovely hotel for $270 per night is a fantastic choice for your next trip. This hotel is only half a mile from Palm Beach International Airport and offers free airport transportation. It features an outdoor pool, on-site restaurant and rooms with HD TV.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of West Palm Beach, FL
Reviews
3.4/5.0
Average(549 Reviews)
100% verified reviews
10.0
Very clean and sufficient parking lots
Distance from downtown or beach
7.0
Close to airport
Clean
4.0
No comment
Bath ropes in the room
Smell was bad in the room
Phone had a problem but was changed
10.0
Clean, service and very quiet!
10.0
The rooms were so nice and comfortable. Clean and we had a nice view.
The front desk to check in wasn’t so comfortable. It needs more updated things. Looks kinda old and just needs to make it look nicer.
8.0
Good
Good
8.0
delicioso
la limpieza del bano
4.0
Breakfast. The hotel doesn’t have a structure for a breakfast.
4.0
It was quiet.
Finding the front desk during renovations was diffficult. Customer service was horrible. Rooms were dirty.
9.0
none
6.0
Convenient location to Amphitheater and PBIA
Front desk girl just plain walked out midway through checking us in...her shift was done.
Our tub/shower did not drain. Over my wife's ankles first shower
Over my calves the second shower
1.0
no
it was dirty and smelled like cigarettes
8.0
Location was good
3.0
Didn’t replace wash cloths on Sunday!
Printer didn’t work to print. Front desk not friendly!
3.0
Breakfast was very good.
Smelled of cleaner or pesticide was very strong. Not even a pen or a piece of paper in the room to write on. No information about the hotel or surrounding business' aka dining, etc.
2.0
Poorly presented. Cold eggs meat.
everything
4.0
I reserved a king room and paid for it and when I showed up there were no more king rooms and the deposit was 150$ which I didn’t have that much when the price for the night was only 170$ so I had to pay for another night for a deposit.
9.0
Staff was giving good service
4.0
after 4 days without ac they moved me to other room with nice ac
AC room dont work. Hotel in construction. registration in second floor. I asked for extra night and they charge a lot more that the price they gave me at the counter, when I called back to claim they put me in hold until the call disconnect. I did many times with the same results. At the end decided dont call back and pay $438 for the extra night at not good hotel.
I give 0 to customer service.
2.0
The views were beautiful but the proper is clearly in disrepair and probably by the looks of it in chapter 11. The front desk staff was unprofessional, dare I say racist? I have never been treated so poorly by a team lead behind the front desk as the woman who works there. The front desk staff is clearly untrained but their leader had a perverted sense of power of the guests and it reflects terribly on Holiday Inn as a whole. I stayed at Hyatt for ten days before Holiday Inn and Hyatt’s staff are on a different level than this franchise.
The shower broke the first day and the man who came to fix was polite - efficient - he was able to solve the problem and allow me to shower. The front desk Lead mocked me for a broken shower which I hear is common at this property. The elevator traffic was absurd. No one understood the lobby was on ‘M’ level and it made the guests unsteady and rude. I travel internationally and this is standard practice having the reception on ‘M’.
7.0
Decent breakfast but due to renovations the area dedicated to breakfast was quite small
Nothing
2.0
Not much. The front desk team were nice
Property is in some sort of dysfunctional set up due to never ending construction.
7.0
location
under construction and no one bothered to inform me
3.0
Breakfast service was very limited and in temporary location with little planning. Tables were in a spare conference room with utlitarian furniture.
10.0
very nice quite & clean
uhhhh ….
1.0
Paid for a king suite ended up in a queen small room. Top floor of hotel & it stinks. Dogs across hall barking all night Room is nasty unclean, mold in bathroom, AC broke. Staff wouldn't fix the room nor would the hotel reimburse me the difference or refund my money all together. Booking.com told me they will keep in touch & get my reimbursement which did not happen. Also management at the hotel is horrible you are unable to talk to one. I could NEVER stay here again save your money they are over priced.
3.0
For example, the water container of coffee machine is disgusting. I think nobody cleans it up .
FAQs
How much does this hotel cost compared to others in West Palm Beach?
The average price for a rental in West Palm Beach is $222 per night. This rental is $48 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Palm Beach-Airport Conf Ctr, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Palm Beach-Airport Conf Ctr, an IHG Hotel. Enjoy the water!
Is Holiday Inn Palm Beach-Airport Conf Ctr, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Palm Beach-Airport Conf Ctr, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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