Crowne Plaza Chicago-Northbrook, an IHG Hotel

Crowne Plaza Chicago-Northbrook, an IHG Hotel Hotel in Northbrook

About this hotel

Situated in Northbrook, this attractive hotel for $55 per night is a fantastic choice for your next break. This Northbrook hotel is just 5 minutes from Chicago Executive Airport. It has an outdoor pool, restaurant, and offers a free shuttle to locations within 5 miles of the hotel.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Northbrook, IL

Nearby attractions

Museum of Science and Industry, Chicago

26.33 miles

Crowne Plaza Chicago-Northbrook, an IHG Hotel

4.0

Good(214 Reviews)

Hotel in Northbrook, IL

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Northbrook, IL

Nearby attractions

Museum of Science and Industry, Chicago

26.33 miles

Reviews

4.0/5.0

Good(214 Reviews)

100% verified reviews

10.0

Jan 2024

Super time

Everything

3.0

Dec 2023

A total flop! I do not recommend this hotel,

I did not like much of it, the hotel appeared empty, nobody at the bar, nobody in the restaurant, empty, even thought it was 7pm. Uninviting. Did not even had breakfast, I checked out early , the front desk person did not care, when he asked me if everything had been allright and I told him all the problems, someone interrupted my checkout and he was called inside, and a lady, with a heavy accent,finished checking me, I could not understand exactly what was the problem, figuring out at the end that the receipt would be mailed to me. Poor Customer Service, I will never stay in this place again,

the room was a total disaster, it had a musty smell, it was cold, the hot air did not work, and when I tried calling the front desk, the phone was not working, had to use my cell phone to call the front desk. By the time i was settled in another room close to 3 hours had passed. The hotel looked empty, and missing life.

6.0

Jul 2023

Good but could be great...

The front desk ladies in the morning were great, very helpful. The driver for the shuttle bus was exceptional, very personable, got us where we needed to be at the airport so we could finally get home. Beautiful hotel, heard it had been redone and it shows. Comfy beds. Great water pressure. There had been severe weather that morning at O'Hara which we heard grounded flights. That led to a ridiculous amount of international flights coming into O'Hara all at the same time. 4 hours going through Customs, made us miss our connection flight back to SC. All hotels in a 10 mile radius were booked solid. We didn't know Chicago at all so we're worried about ending up in a bad area. Took a chance on this hotel, got a much needed great night's sleep. But I will say, this hotel needs to have an emergency plan when stuff like this happens so proper staffing can be ensured!

The guy at the front desk at 1am when we checked in after a delayed flight from overseas made us miss our connection was AWFUL. We called the hotel to ask a question before we arrived TWICE and no one answered after 2-3 minutes of ringing. When we finally got to the hotel, there was a line of 8 people...at 1am?! After 24 hours with no sleep, finally checked in, he sent us in the wrong direction for the elevators. Another guest helped us to find them...crazy there are so damn far from the front reception area! How are there NO SIGNS showing where the elevators are?! The poor guy in the restaurant the next morning really tried his best, several full tables and he was by himself! There had to be a manager there...why wasn't anyone else called in to help that night and the next morning? Poorly staffed!

8.0

Jul 2023

Ok hotel

Nice rooms , breakfast was nice

The insulation between rooms was bad and we could hear everything the neighbors did, breakfast was the same every day and things were not covered and dried out, staff was not that nice. We stayed for a long time and they did not refresh things, we had to keep asking.

4.0

Jul 2023

Do NOT stay here if you have mobility difficulties!

The staff was friendly enough and even provided us with plates when we ordered pizza.

I have mobility challenges and the front elevator was out of order the first night we got there so I had to take the rear elevator which was on the complete opposite side from where my room was. Then, the key card reader at the back door to the rear elevator was broken so another member of our group had to run around to the front again to let us in. The reason I chose this hotel in the first place was the outdoor pool. Having mobility issues is tough and being weightless in a nice pool is so comforting so I had been looking forward to it since I booked. Well, there are no stairs into the pool, only very rickety ladders. I can’t do ladders. So I couldn’t swim. The pool looked like it was from the 70’s and hadn’t ever been refurbished. There was also a really cool looking tiki bar so I figured a drink poolside would be my consolation prize while my family swam. Nope. Tiki bar was closed the entire length of our stay. This hotel has the bones to be really great, but it was not mobility friendly at all and needs some serious refurbishment on the pool.

7.0

Jul 2023

Good

Beds were comfortable, clean, nice looking pool but didn't get to go in. Also even though we got in very late front desk was able to check us in.

No Cable TV only about 4 channels, shower pressure to hard. Woke up on the first morning by the front desk due to Maintenance needing to come in the room because there was a leak on the floor below.

9.0

Jun 2023

Almost the lap of luxury.

Everything smelled clean. The bedding was comfortable, and the air conditioner was fabulous. The breakfast was really good but the price is a bit high, at $16-20 per plate.

The door needed to have a new seal put around it. Light and some noise passed through at night.

3.0

Jun 2023

Poor

The location and Custumer service attention

I found two tick in my room

10.0

Jun 2023

Exceptional

It is clean and easy to get to different places

N/A

10.0

May 2023

Exceptional

Everything!

4.0

Apr 2023

Good location that is all

The shower was good.

Staff rude and unhelpful. First room we were given the bed wasn't even made. No sheet, etc. Tried to discuss the breakfast add on and they refused to help telling us to discuss with booking.com Booking.com also extremely unhelpful telling us to discuss with the hotel.

5.0

Apr 2023

hotel administration was very casual.

staff was friendly.

they were not able to give me a payment receipt.

7.0

Feb 2023

Good

Not enough options for the "free" breakfast. Housekeeping never restocked the coffee supplies in our room. We had to keep going to the front desk to ask for coffee and cups.

8.0

Feb 2023

Comfortable and well attended

Breakfast and service.

It was good !

10.0

Jan 2023

Nice place!

The breakfast, the staff, and the facility. All of it was great. This hotel appears to have recently undergone some updates.

The thermostat in our room didn't work properly.

10.0

Dec 2022

Exceeded my expectations

The room was clean and the staff was friendly! We booked it for a really good price and it exceeded our expectations. I would totally reccomend it!

5.0

Nov 2022

convenient and easy but not as clean or updated as I was hoping

good location and nice bathroom. great shower!

room smelled. but like stale smoke or mold. they don’t come to clean unless you ask.

10.0

Oct 2022

Hidden Gem, great value

We were going to attend a book tour in Evanston. So I began researching places to stay. That area is pretty pricey, and my husband found this on a random Google search. i always book through Booking.com, so I used the app to gain useful info. For value you can not beat it! Before booking get yourself an IHG rewards account. It will get you additional perks. We ended up with an upgraded room with a balcony, that was very clean, spacious, and comfortable. The hotel is located in an area that makes other places to visit very accessible! It’s about 30 minutes or so to Chicago. In the area are some great restaurants! Book here! This is a hidden gem.

FAQs

How much does this hotel cost compared to others in Northbrook?

The average price for a rental in Northbrook is $126 per night. This rental is $71 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Chicago-Northbrook, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Chicago-Northbrook, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Chicago-Northbrook, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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$$$$

Crowne Plaza Chicago-Northbrook, an IHG Hotel

About this hotel

Amenities

Map of Northbrook, IL

Nearby attractions

Crowne Plaza Chicago-Northbrook, an IHG Hotel

Hotel in Northbrook, IL

Reasons to book

About this hotel

Amenities

Map of Northbrook, IL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Northbrook?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Chicago-Northbrook, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

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