Mill Valley Inn

Beautiful location. Clean.

The room was extremely well appointed and quiet with an exceptional view of the redwoods off the balcony. The staff were extremely friendly and helpful and the location around the corner from downtown MV was superb. We simply adored our stay at the MVI.

In all honesty, there was not a thing we did not like.

Breakfast was fabulous, way more than expected and the staff would make espresso drinks upon request. All of the staff were friendly. the location was perfection. It is super close to the Dipsea stairs, as well as downtown Mill Valley.

Fridge stopped working, when we mentioned it to staff at checkout they said that it had been moved to be on its own switch. they acknowledged that a sign/note needs to be posted.

The breakfast was very good and the main bed was comfortable.

My sister in law, her husband and their 6 month old baby had to move hotel rooms for a night because of an ant infestation in their original room. Our family had booked 4 rooms and we were dispersed on 3 different floors instead of being together at such a small property. My husband and I and our 2 small kids were on the “1st” floor that is up a flight of stairs and not connected to any elevator which was a nuisance multiple times a day with our stroller and trying to meet with family. The front desk person at check in could use a lesson on how to be kind to and “welcome” guests. Communication with the hotel was left unanswered both before our stay and during about why this hotel charges the entire amount prior even though there’s “free cancellation”. I’ve booked dozens of stays on booking.com and this hasn’t been the case before. We’ll be finding a different property for future stays in the area.