Bed bug and cockroaches in the room

beds are clean

to many rules like, one of them was don’t use towels to take off make up. I believe that you can do what to please with them as long as you don’t take them. Also I saw a few rats outside the property.

Parking attendant was so nice and he did his job very well and cashier was nice 😊

Very good 😊

The location is excellent, downtown LA, near to every attraction point. Room is clean and big, we took the suite. Price is reasonable.

The hot water supply in tap is a bit disappointing, especially the water basin, we never get hot water there.

sooo baddd

It's really close to L.A. Live which was why I booked there. It's also near a Target, Starbucks and the 7th St. Metro Center for more access throughout the city. The room was a little worn but overall clean so this is more of a place to rest your head not a 5 star resort so keep your expectations realistic for what you're paying for to stay near DTLA. It was nice to have a fridge, microwave, hair dryer & iron.

The description should let you know you'll have to pay for parking. I stayed here a couple of years ago and the parking was free which was one of the reasons I booked here again. I was disappointed to find out it's 15 bucks to park there. Also, check in is not at 2pm but I look at this as a Booking.com problem, not the hotel. Our room had windows above the closet area that had no blinds or coverings so it was hard to block light out to sleep. I ended up using my car's sun visor to cover the small windows above the closet. The room looked like it could use some touch ups with paint but to the hotel's credit it did look like a lot of renovations were going on during my stay so maybe our room was not touched up yet.

The staffs are very friendly and accommodating especially the filipino staff

N/a

the room was and it’s good location

WI-FI is not working. TV is not available to connect to your NETFLIX, HULU and etc