Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower Hotel in Cleveland Heights

About this hotel

Located in Cleveland Heights, this charming hotel for $88 per night is a great option for your next trip. Located in the heart of downtown Cleveland, this hotel is less than a mile away from Cleveland Convention Center and offers a fitness centre.

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cleveland Heights, OH

Nearby attractions

The Cleveland Museum of Art

4.25 miles

Cuyahoga Valley National Park

16.58 miles

Rock & Roll Hall of Fame

0.50 miles

Cleveland Metroparks Zoo

3.96 miles

Cleveland Marriott Downtown at Key Tower

4.1

Excellent(383 Reviews)

Hotel in Cleveland Heights, OH

4-Star Hotel

Reasons to book

Great for pets

Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cleveland Heights, OH

Nearby attractions

The Cleveland Museum of Art

4.25 miles

Cuyahoga Valley National Park

16.58 miles

Rock & Roll Hall of Fame

0.50 miles

Cleveland Metroparks Zoo

3.96 miles

Reviews

4.1/5.0

Excellent(383 Reviews)

100% verified reviews

9.0

Mar 2024

Beautiful location

King room overlooking Lake Erie. The sunset was beautiful.

Paying for parking and internet was a bummer.

7.0

Feb 2024

Our stay was less than par compared to previous encounters

Location is great, especially being across the street from the convention center. The Marriott is very accommodating and clean.

We have stayed here 7 years back to back for the tattoo convention every year. The price has sky rocketed over the years including parking. Also the facility has "changed its policy" when paying and I was never informed or notified. I typically always pay cash and pay extra for incidentals which I typically get back upon check out. I was told I can no longer do that due to new policy or I needed to find somewhere else to stay even though I've had this hotel booked for months. When told this, the gentleman made me and my wife feel incompetent and made us question if we wanted to continue with our check in. Then when checking out I was asked if I wanted to pay cash for my stay like I do any other time as though the "new policy" was never a thing.

8.0

Dec 2023

Nice, convenient hotel in downtown Cleveland.

Location & staff, comfortable beds

Bathrooms a bit worn, not very good coffee in rooms,

10.0

Dec 2023

Fantastic!

Perfect place to stay for a Bengals game! Within walking distance!

Nothing

5.0

Dec 2023

Cost outweighs the experience

Close proximity to where we were going

Small room and no breakfast for the high price

9.0

Dec 2023

It was wonderful. Staff was wonderful. Would stay again in the future.

Location!!!

Room and especially bathroom could be more updated.

9.0

Dec 2023

Well appointed hotel, restaurant was fabulous and bar staff were on point.

Helpful staff and comfortable bed

Odd location- tough to find parking garage- felt like an intentional oversight to FORCE valet. We finally found the entry and parked ourselves.

6.0

Nov 2023

Great Views, ok room and ok service. Stayed at better.

I absolutely loved the view. We could see the stadium and the lake and city. It was beautiful.

When I made the reservation the women told me that the spa was same day reservations. However when I went to the spa they had nothing available. I was pretty disappointed. Also the fridge in our room didn’t work so we couldn’t keep anything in the fridge. I was also surprised that there was no hairdryer in the room. I’ve stayed at cheaper places that provided hair dryers. Last thing is that when I was checking in, the women asked if I wanted a complimentary upgrade which I’m glad I asked before I said yes because I asked if it was stadium view and she grumbled and said no it’s on the 5th floor. We were on the 23rd. Doesn’t sound like an upgrade, more of a downgrade.

5.0

Nov 2023

Not a good value

Great location

The ventilation system kept making noise all night disturbing my sleep

8.0

Sep 2023

Hotel was conveniently located close to all the attractions that we wanted to visit.

Decent

Selection

6.0

Sep 2023

Good for my event but the price itself for the room quality not worth it in my opinion.

The location next to the stadium. I also really enjoyed the desk agent Melissa she was very sweet and kind!

The room still was kind of dated and also dirty especially the bathroom as it didn't look like it had a good floor sweeping or mopping in weeks! I also thought the room itself was dusty and the carpet was old and pealing badly and I also felt the shower was also dirty and had to put in a maintenance request for slow draining water that turned into a bath when I was only taking a shower..The location for my event at the Browns stadium was great but everything else could of been much better.

10.0

Sep 2023

Loved location and amenities ... would definitely stay here again

The breakfast was good - the breakfast staff was exceptional....so happy and friendly made us start our day right. The gym was really nice, equipment was well maintained. Restaurants were great as was the pantry. Location was Perfect for walking to everything. The room was spacious (we had a view of the stadium) with a refrigerator; the curtains were definitely nice (kept room dark when sun came up). Front desk staff at check out was fabulous, but at check in they did not really explain much (parking, meals, amenities, etc). Valet parking was fast

Check in was not the best - just no real explanation about where breakfast is, where room is, what amenities are available or not available.. just didn't give us a warm welcome (they were not "mean" or unprofessional, just not friendly

5.0

Sep 2023

no bad, not great

great location easy access

no usb ports or advanced connectivity

8.0

Aug 2023

Great location and great bar

Great position and great views

The room service was ok but could have been better. It was a little like Uber eats from a near by deli not from a 4 star hotel kitchen

4.0

Aug 2023

For that kind of money I would expect a better experience.

Nice fitness facility, good view.

Very inattentive and rude staff, expensive, uncomfortable beds.

10.0

Aug 2023

AMAZING location, CLEAN hotel, WOULD RECOMMEND

Parking attendants were responsive, quick, helpful, informative. The staff running the parking and the doors was AMAZING. These people were standouts in Cleveland and in the industry!

We were there on a very busy weekend, hotel cost was high, reservations for dinner online were inaccurate because reservations in person were very easy to obtain. With so many people, front desk and bar seemed to need more staffing.

10.0

Aug 2023

Nice, comfort hotel. Great location.

The staff was were helpfull.

9.0

Aug 2023

We needed a place to stop on our way to Oswego NY

Beautiful downtown location with incredible views

Our bed was not comfortable

9.0

Jul 2023

Will definitely stay again.

cleanliness and location, friendly helpful staff

nothing, all good

10.0

Jul 2023

This was one of the nicest hotels we have ever stayed. The staff was extremely friendly and always available with questi

The property was absolutely clean, and the facilities were phenomenal.

We loved everything.

6.0

Jul 2023

Pleasant

Breakfast was excellent.

Rooms didn’t seem very fancy for the cost.

8.0

Jul 2023

Relaxing, restful and clean.

It was very clean, had lake views, excellent restaurants attached and the staff are all very friendly.

The room service menu could be a little more robust.

1.0

Jul 2023

A nightmare staying experience ever.

Location is good

This hotel is the worst ever. Do not stay here. Very dirty: We stayed 6 nights, they didn’t clean each day at all, they only changed towels, and the night before leaving, even no one change towel; staff doesn’t know what their doing, for example: one staff said breakfast finishes 9:30, another one said:11:30 , totally confused; front desk doesn’t know self parking info at all such as guest can go to parking through the hotel, such as Wi-Fi NoT free unless you have to register. Not help at all. Their breakfast is horrible! Do not understand why such poorly managed hotel still exists

9.0

Jul 2023

Safe, clean and friendly staff!

Location, staff and customer service were amazing..no unhappy staff!! Clean rooms!

No problems!

10.0

Jul 2023

Exceptional

Convient

Rooms dated

10.0

Jul 2023

Wonderful

Was lovely great location , the young lady savannah at the front was the kindest and friendliest host ever. Amazing views soft towels soft bed

All was great

7.0

Jul 2023

Good

No free Wifi; signal of mobile phone is also not good

9.0

Jul 2023

Great hotel with lovely staff

Lovely staff, good food and comfy beds.

FAQs

How much does this hotel cost compared to others in Cleveland Heights?

The average price for a rental in Cleveland Heights is $106 per night. This rental is $18 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cleveland Marriott Downtown at Key Tower. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Cleveland Marriott Downtown at Key Tower pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Cleveland Marriott Downtown at Key Tower?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and fireplace.

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$$$$

Cleveland Marriott Downtown at Key Tower

About this hotel

Amenities

Map of Cleveland Heights, OH

Nearby attractions

Cleveland Marriott Downtown at Key Tower

Hotel in Cleveland Heights, OH

Reasons to book

About this hotel

Amenities

Map of Cleveland Heights, OH

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cleveland Heights?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cleveland Marriott Downtown at Key Tower pet friendly?

What amenities are available at Cleveland Marriott Downtown at Key Tower?

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