Residence Inn by Marriott San Jose Campbell

Helpful staff. Comfortable beds. Well stocked kitchen. Nice landscaping. Nice selection of cardio machines and weights in the workout room.

Does need a bit of paint on a few window frames. One of the two treadmills was broken in the gym.

Staff were friendly and efficient. Room was clean and comfortable.

Pool facilities could have been better. Would have liked wine for sale without having to leave property.

We were traveling as 2 couples with a dog. The second story loft bedroom and second bathroom were good for our group. Good proximity to downtown San Jose attractions, shopping and restaurants. Breakfast was okay but not great.

We were given differing information by different staff members regarding breakfast information (it was not as good as we were originally told), access for our dog (different from what we were originally told). Also, the kitchen in the unit had very limited plates and utensils. Also you had to walk all the way to the office to get ice which wasn’t great considering it was raining. But the biggest issue for us was that we had to pay $150 for our dog for a 1 night stay. They say it covers up to 5 days but I had that discussion when I initially called the property. But this was the only property near downtown that had a room to accommodate 2 couples and a dog. Based on all of the above I would likely not stay here again.

The location was convenient. The laundry facilities worked great.

We ended up with an accessible room, which was awkward and inconvenient. I pulled a chair into the bathroom so we would have a place to put our stuff down beside the sink.