It had too many roaches for me.

Lots of cockroaches,bad cleaning,bathroom was dirty.

nothing

everything

Location was great for the stay.

Check in was ok, but there was no remote for the television and it took about an hour to get one. The room was small with not much room to move around. The floor wasn't swept properly and there was paper wrap on the floor. The bed was made, but when checking for bedbugs I was shaking the pillows, and a baby critter fell on the sheet. The desk had a lamp taking up space where you would hang clothes that needed hanging. The room above me had people banging on the floor for several hours of the stay.

Clean and very quiet

The TV was at working correctly or phone

it was decent for the price & area but other than that I probably wouldn’t go back. The Customer service was pretty good though so that’s a plus.

there were some cigarette holes in the chair & the inside was pretty dated/ old looking but other than that nothing to bad. Not a hotel I’m looking to goto just something last minute I would use.

The staff was very nice.

As we arrived and opened the lobby door it fell off its hinges while holding my 3 yr old granddaughter I should have left then. At breakfast there was no creamer for coffee nor orange juice. The worst thing was a dead roach left on the bathroom toilet. My husband found a housekeeping cart in the hall and got supplys off it to clean the room b4 we settled in. He had to sweep and mop hardwood floors wipe down furniture and clean the bathroom. I come to Augusta often to visit my adult children and grandchildren this was the first and last time I stay at this hotel. At night there were so many sketchy people some even coming up to us in parking lot asking for money which made us very uncomfortable. I've learned my lesson stick to usual hotel we stay at don't try anything new.