Doubletree By Hilton Palmdale, Ca
About this hotel
Located in Palmdale, this lovely hotel for $96 per night is a fantastic option for your next trip. The DoubleTree by Hilton Palmdale, CA is a modern hotel located 5 minutes' drive from downtown Palmdale and Antelope Valley Mall. Free WiFi are available to guests of this hotel.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Palmdale, CA
Reviews
4.4/5.0
Excellent(170 Reviews)
100% verified reviews
4.0
Comfortable bed, room was ready on arrival, parking easy. Quiet except for motors on rooftop
Possible FIRE risk because the toaster in the breakfast room did not work properly and dropped toast where it could not be easily removed (so might go through several toasting cycles causing it to burn, etc.) This was reported to staff. Towels not replaced as promised; breakfast buffet was very limited when we arrived; shower could not be adjusted for temperature until you were in the shower.
10.0
We liked everything about the hotel. The staff was very friendly and attentive. Check in and check out was a breeze. The hotel was very clean and it didn't smell bad like other hotels we have stayed at. The bed was so comfy! The breakfast was also good. They had a variety of options, and it was constantly being restocked with food, beverages, etc. The hotel is very modern and very family friendly. It is also at a convenient location. There is also plenty of parking space and various exits and entrances.
If you are not accustomed to car noises, it might affect your sleep. Since the hotel is right next to the freeway.
We live in a busy city and neighborhood, so the car noises didn't bother us.
6.0
Room was clean
3rd floor did not have Ice machine
Community microwave was tiny
Coffee was only enough for one day and was there 2 nights
Driveway was hard to find
Continental Breakfast not included like comps in area
8.0
ROOM WAS CLEAN AND UPDATED. VERY COMFY BEDS AND PILLOWS . GREAT LOCATION , CLOSE TO EVERYTHING
HEAT AND AIR UNIT SOUNDED LIKE A JET ENGINE WHEN RUNNING. LUCKILY THE WEATHER ALLOWED US TO TURN IT OFF AT NITE AND SLEEP COMFORTABLY
10.0
It was beautiful and peaceful
10.0
The room was very clean
7.0
The pool access and cleanliness
Hallway carpets need to be vacuumed and shampooed.
10.0
easy check in and nice room
no bad points
3.0
the property was very clean and smelled good.
the front desk lady is the first and only rude employee I’ve ever had to deal with. I’ve stayed at this hotel multiple times and have never encountered such an unhappy, grumpy, rude employee. I had requested late check out since the night before and the other employee told me it was fine and that she would note it down.
11am the next morning I get a call to the room from the rude employee saying “check out is at 11” I let her know kindly that I had spoken to someone else about late checkout and that it was approved.
I had stayed the night before (1/13-1/14) and we had this exact conversation and she said “ok there’s no note but you can stay until 12”
well this morning the 1/14 when I told her I spoke to someone she cut me off and said
“no, that was yesterday, nobody approved you staying late today” basically accusing me of lying to her???
I literally ensured that late checkout was approved so I could avoid this rude employee.
I have no reason to lie about staying one extra hour.
I responded to her saying “ well it was today also, and I spoke to ___”(im sorry I can’t remember who I spoke to, but she had curly hair and was super kind)
she rudely responds “well I’m going to find out if you spoke to her”
I told her you go ahead and do that and she just hangs up on me.
of course I didn’t get a call back because I wasn’t making up what I said.
what bothered me more than anything was her tone and that she accused me of lying.
I have no reason to lie. while trying to enjoy my last hour I still had THREE more people come knock on my door asking me to check out.
the hotel is obviously lacking communication within staff and I am disappointed most of all from the one and only rude employee I’ve ever came across at this hotel.
if she is so unhappy she should go look for another job that doesn’t involve customer service because she obviously lacks at excelling with it.
9.0
Convenient. Literally off the freeway. Staff was great, food was good and bed was comfortable. Quiet and peaceful which is my main criteria.
The floor in the room was cold! You couldn’t walk around in bare feet. And maybe because of windy weather, but I had to keep heater on full time, as it felt like there was a cold draft coming in.
8.0
Easy check-in. Everything explained clearly and simply. Staff very polite and helpful, especially the guy in the bar and the chef. We ate a small snack and they were happy to split it for two people.
Nothing
10.0
The Staff!! You have an amazing team!!!
Nothing!!!
9.0
The room was beautiful and the bed was comfortable I liked the fact that the t.v had my name nice touch and the warm cookies at check in was awesome the continental breakfast was great too
8.0
it's a rather new hotel, so the facilities are updated and clean! the bathrooms are nice and the room setup is convenient with plenty of mirrors and chairs which made getting ready for a wedding in a room with 4 adults much easier than expected. breakfast was okay, but I do not think it's worth the $16 they charge you for it. for the price you're paying for the hotel room, breakfast should be included.
the beds are firmer than I expected, and the bed pillows aren't supportive. I woke up with a stiff neck from trying to get comfortable all night. the a/c unit in our room was set to 68 degrees, the thermostat read 62 degrees, but it felt like 78 degrees in the room, which made it difficult to sleep at night as well.
1.0
Clean
Beds so small, staff was rude and un accommodatable. Said I could check in early for a $50 fee ans when I tried they said they didn't have rooms only to be told 30 mins later they could squeeze me in.
FAQs
How much does this hotel cost compared to others in Palmdale?
The average price for a rental in Palmdale is $144 per night. This rental is $48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree By Hilton Palmdale, Ca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree By Hilton Palmdale, Ca. Enjoy the water!
Is Doubletree By Hilton Palmdale, Ca pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Doubletree By Hilton Palmdale, Ca?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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