Homewood Suites by Hilton Plano-Richardson
About this hotel
Located in Richardson, this lovely hotel for $60 per night is a great choice for your next vacation. May 2024 marks the start of our hotel's transformation! We appreciate your patience during the daily construction as we unveil exciting changes.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Richardson, TX
Reviews
4.5/5.0
Excellent(69 Reviews)
100% verified reviews
10.0
The front desk lady was very polite and helpful. I couldn't remember her name, but it started with a "J" I believe. All of the staff was very polite. I will plan to stay here
again.
Nothing at all.
9.0
Breakfast was good. Very clean and the staff were very friendly
The pool was closed for maintenance
10.0
Excellent place to stay, will definitely stay again.
10.0
all of it!!
10.0
everything was clean and well-maintained, staff was friendly, nice and substantial breakfast was provided, very comfortable mattress, kitchen with stovetop, dishwasher, full size refrigerator which would be nice for an extended stay.
Would have preferred a more centralized lobby- it was a rather long walk from the lobby to the room and elevators, but that’s about all.
9.0
clean, beds were comfortable, and the staff was so friendly
10.0
This location was perfect. The hotel was pleasant and very clean. The staff was very professional yet warm and inviting. I would stay here again and highly recommend it. The breakfast was yummy. They had a great selection of things to choose from and enjoy.
10.0
The location was great, quiet and overall SAFE!! The room was clean and nice! From the time we checked in, to the housekeeping staff, everyone was super friendly! The parking lot was safe! Our kids and ourselves loved the breakfast and all of the choices they had. This will definitely be our go to hotel whenever we’re back in town.
There’s nothing I didn’t like. We liked everything!
10.0
The Staff is amazing, always doing everything they can to help.
10.0
property was exceptionally clean and staff was excellent
everything was great
9.0
In general all was ok
Only clean the room each 4 days, this was not described during the booking
10.0
Wonderful property, staff, amenities, and location. The 2 room suites are perfect for large families.
10.0
The Breakfast was amazing and restocked quickly. Everything was fresh and cooked perfectly. The rooms are spacious and beds are so comfortable. Great room service and staff is exceptional. This is the best hotel we have ever stayed in.
10.0
spacious rooms
elevator location
5.0
Staffs are really nice and attentive to requests and concerns. There was some issues with the room but were taken care of in a timely manner. Was offered a room change but declined because we already settled in. They re-cleaned bathrooms and unclog a toilet that my child clogged. Also, re-vacuumed the carpets. Brought us snacks and drinks for apology. We did not need snacks but I was satisfied that they did their best to fix our concerns with no attitude and was sincere about the concerns. That was a plus for me.
Prior to arriving, I was sent a message about face coverings but when I arrived the front office staff did not have a face covering; I noticed a few other staffs did not have it as well. Hand sanitizer and wipes by the elevator is not refilled. It is there to look good but not usable. Room had this damp smell when arrived. Floors were not vacuumed. Found crumbs on the floors in multiple rooms. Urine smell in the 2 beds room. There was a dried up urine hand towel thrown into a cabinet. Smoke alarm was hanging off the wall in the living room. All was reported to the front office; smoke alarm reported the day of check in and dried urinated towel reported the next morning.
5.0
i like one guy name ken i believe, he was extremely friendly and there was one female that was friendly that all the other people in the five days were very unfriendly
the bed was awful! cleaning was poor
8.0
The male employee working the front was so great.
I didn't like being accidentally checked out at the beginning of my second day staying there cuz it ended up costing me more for my stay then what I was initially quoted and prepaid for when I checked in on Friday.
10.0
Very clean, great staff, wonderful amenities, very clean property, great breakfast, suite was amazing. Just a wonderful stay!
I can’t think of a single thing that we didn’t like!
6.0
The room was small. The bathroom shower was not working properly.
4.0
Location and the room
Disappointed by finding a bug in the kitchen eara
3.0
the breakfast lady & maintenance man
we booked a two bedroom suite with 2queens 1 king and they put us in a one room with 2 beds and pull out sofa and we were crazy.
they were un accommodating. ice tasted horrible. needs more trash cans, no utensils in the room.
layout is horrible you need to walk like a mile to elevator & then further to your room
they’re were kids running throughout the hotel
they only had like 2 towels in the room for a 5 person, 3 day stay.
FAQs
How much does this hotel cost compared to others in Richardson?
The average price for a rental in Richardson is $135 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Plano-Richardson. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Plano-Richardson. Enjoy the water!
Is Homewood Suites by Hilton Plano-Richardson pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Homewood Suites by Hilton Plano-Richardson?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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