Quality Inn & Suites Germantown North
About this hotel
Nestled in Germantown, this charming hotel for $76 per night is a great option for your next vacation. The Comfort Inn & Suites hotel is located in a quiet suburban setting, with easy access to Interstate 40 and Interstate 240.
Amenities
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of Germantown, TN
Reviews
3.0/5.0
Average(249 Reviews)
100% verified reviews
10.0
Very Friendly staff
N a
1.0
Location
Roaches and bedbugs
1.0
Location was good
The 1st room was not cleaned...the bed has stained sheets and pubic hairs all in it..the room smelled really musty...we were moved to the 2nd room...hair was all in this bed as well..the bathtub was not clean...the refrigerator had food in it from previous guest...it was just a nasty experience...
6.0
Good location: convenient, quiet.
Breakfast was not as advertised (no hot items). Interior is dated and well-used.
5.0
great staff
air conditioner didn’t work well
3.0
location
the room smelled like bleach and I had to ask them to wipe down again. 4 hours with the window open but still had underlying bleach smell. TV had to be manually controlled, inop remote. clock was three hours off. breakfast had no meat. floor in room 217 had different elevations. three inch slope, tripping hazard.
1.0
nothing
the quality sucked for the price paid
6.0
Did not have breakfast.
We like a firmer bed.
1.0
Just the location , close to the visiting family.
I paid full price of $120. Dollars per night and a total of $422.06 for 3 nights.
It was below poor. Wet floors, uncleared, towels left for days, slanted floor in bedroom, detached drape , breakfast with no spoons or sugar for three days, when we complained with Walmart being close by, they responded it is not in the budget.
I am requesting a refund and displaying pictures and comments on the corporate site and Yelp.
1.0
Terrible! Staff is extremely ghetto. Can't sleep people roam halls all night
Everything
1.0
Nothing
There were very questionable people inside and outside the whole time. They didn't clean my room. The bathroom held water in the tub the sink faucet leaked and the toilet looked as if it had not been cleaned
We felt very unsafe due to the people there.
2.0
There wasn’t much to like about this property other than the close proximity to the hospital where I had an early appointment at and the friendly staff. The woman who checked us in was very nice and helpful! An older couple checked in before us. There was freezing rain coming in and it started to get slick outside. She made sure the older man got his wife inside the hotel safely. She seemed to be super sweet and thoughtful.
This property is old. It is in desperate need of renovations and a deep clean. Everything felt dirty. The bottom of our shower where you stand was dirty. Other people’s hair was in the bathroom floor like it hadn’t been swept or mopped. The sheets and pillows had a mildew smell to them. There were no bed bugs or we would have left. Our window was cracked open from a previous guest I am guessing. We didn’t realize it until we had been there a few hours, but luckily we were on the 3rd floor. They allow dogs, which I didn’t notice before booking this hotel. So, that is my fault obviously. We were in a room right next to one with a dog in it that barked quite often. I think if a hotel allows dogs, then maybe they should all be put on the 1st floor…easy access to outside for the potty & maybe it won’t be so loud for those traveling without dogs. the breakfast was awful. The only 2 positives to their breakfast was that they had a waffle maker & their apple juice was very good. They barely had anything to choose from for breakfast. They didn’t even have jelly or a protein option like eggs or sausage links. I just felt off when I first arrived and it lasted the whole time we stayed. it was one of the worst hotels I’ve stayed in. It was also WAY overpriced. $150 for an old, worn down, dirty hotel. I was just so disappointed.
9.0
The staff were so friendly and accommodating! They provide a well stocked breakfast as well.
Needs a little updating.
3.0
Bathtub wouldn’t drain, sink faucet leaked like crazy. Room needs some real attention to maintenance
5.0
beds were great
room reeked of smoke and hallway smelled like weed…walk across the floor barefoot and feet are black
6.0
location
bathtub clogged up
1.0
the bed was comfortable..
There was dead bugs in the window seal,the air conditioner made loud noises when it was turn off so I had to keep it on the entire time I stayed,several cars was broke in.It took the hot water 20 minutes to get hot ..
5.0
The bathroom tub was dirty with hair. The room had an odor
Clean the bathroom
8.0
Customer service was good
na
2.0
location
There were dirty socks on bathroom
floor left by previous occupant. There was hair in the tub.
I wanted my money back but it was non-refundable, so I was stuck there for two nights.
7.0
Both guest dryers were out of order.
3.0
Room was dirty bathroom tub had black dirt in and around it. We left early so we would not have to stay a second night
9.0
Jacuzzi tub..
The room was hot
4.0
We enjoyed the location of the property and the ease of getting to restaurants. The staff was also friendly and helpful.
This is of no fault of the staff, but the property needs some serious renovating. I would not say it is “quality.” The rooms, lobby, elevators, hallways, just about everything you can think of could use a face lift. I would love to know the last time it was revamped.
3.0
bed sink in the middle or floors were uneven and you rolled to the middle; pool was cold; no protein for breakfast, carbs only. gave us wrong room, had to switch rooms 2x then keys didn’t work; outside door, key did not work
8.0
Clean sheets clean bathroom and location.
Floors could have been a little cleaner.
FAQs
How much does this hotel cost compared to others in Germantown?
The average price for a rental in Germantown is $110 per night. This rental is $34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Germantown North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites Germantown North pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites Germantown North?
We found 5 amenities for this rental. This includes pets allowed, kitchen / kitchenette, internet / wifi, parking, and tv.
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