Homewood Suites by Hilton Southwind - Hacks Cross

Homewood Suites by Hilton Southwind - Hacks Cross Hotel in Germantown

About this hotel

Located in Germantown, this attractive hotel for $77 per night is a fantastic option for your next vacation. Ideally situated in Memphis, Tennessee's Southwind Business District, this all-suite hotel offers spacious accommodations and services, such as a shuttle service within a 5 mile (8 km) radius of the property.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Homewood Suites by Hilton Southwind - Hacks Cross

3.6

Good(408 Reviews)

Hotel in Germantown, TN

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Reviews

3.6/5.0

Good(408 Reviews)

100% verified reviews

8.0

Apr 2024

Considering everything it was a good stay

Access to my vehicle

Security could be better

10.0

Aug 2023

Exceptional

The breakfast was ok the location was perfect

We couldn’t control the room temperature

9.0

Jul 2023

Over all stay was awesome, staff was great so helpful and very accommodating.

Breakfast was awesome, staff were awesome!

I booked for double queen beds when we got there there was no room for the one that I reserve, then they move us to another room that has no AC but they have the most excellent staff she fix and accommodate us.

4.0

Jul 2023

Disappointing

Our room was not clean

5.0

Jun 2023

Not a Good place to stay

I liked that we had 2 rooms and a fold out couch. the king bed was nice and comfortable.

First off I like Homewood suites but at this location, They take out $100 for incidentals. then the room was thrashed. the curtains were tore, the carpet nails were exposed so you got to step on nails if you forgot that area was exposed. the toilet paper holder was broken. The chairs were worn. So I went down the next day and showed them my pictures so I wouldn’t be charged. She said the would fix the carpet but no one ever came. the laundry facility was a joke. It always smelled of Marihuana. Oh and breakfast was the worst at this location than any other one. So bad that the next day we opted to go eat at IHOP.

7.0

Jun 2023

Okay stay for the price and convenience

The location was just where we needed to be. It was pretty close to everything so we didn't have to go far. The room was very quiet and spacious. The price of the room was okay despite the minor dislikes I had with the room.

I did not like the fact that I asked for a high floor and extra pillows but didn't receive those options. I smelled marijuana the whole time we were there and the bathroom was not clean. We had to ask for the pillows and linens for the sofa bed while others I've stayed with had the items in the closet.

10.0

Jun 2023

Exceptional

the location and quietness

no complaints

9.0

May 2023

Superb

loved the kitchen and couch

chairs looked worn &old

6.0

May 2023

could have been better

clean

we had no hot water and when we called they said let us know before showering and we will turn off and turn on your water. 😡

10.0

May 2023

Exceptional

The rooms were very clean and comfortable. I really enjoyed how the room layout was, and the bed was extremely comfortable 😌 It was just luxurious

There was nothing to dislike

7.0

Mar 2023

the staff was nice, location was good, disappointing in the room quality vs the pix. another room appeared and gave off

the property was clean, nice, convenient

the room was a older version advertised. furn was dirty, holes and burnt spots in carpet, bathroom tub/toilet old and peeling

1.0

Mar 2023

Never come back again! Horrible experiences.

The location was nice near to all the shopping center.

Well when I first check in, I was put in level 2, so we took all our stuff there and went grocery shopping, cut the beef and about to cook dinner. Found out the stove top was not working, it has weird smell too when we first crank it on. So I went to front desk and told them the issues, two of the ladies just stare at me like crazy, barely said a word to me. I asked if I could change to a different room, and she just processed and gave me a new card key. I was expecting at least an apologies for all the inconvenience. We had to move all our stuff from level 2 to level 1. This has never happened to me and I don't expect a hotel with kitchenette to not have a functional stove with the amount of money that I had paid for a 4 days stay. I asked her to note it on the account the issues because we don't want to get charged extra, she said Ok. The next morning my husband reported to another person at front office again just to make sure the info is there, and it seem like it wasn't noted. The air vent in the bathroom was not working either. Our 2nd room, the stove top was good to use, but pot were disgusting to use. Good thing I always bring my own pot when I go anywhere. Can't open the refrigerator all the way out because the dishwasher is right across from it. Space was tight can't even open the dishwasher all the way either. Found a dirty rip socks on the floor by the edge of the bed. Breakfast is another story, 3 days straight scramble egg the same way, potatoes wedge was salty. Then the last morning we were there, the egg or whatever they cooked were burned, I don't know how they expect a human to eat that. Also the sheets look disgusting, this is something I would trash. I did not have a good experience at all and would never come back again! I have attached some photos with the sheet, burn egg, and nasty pot to prove my point.

3.0

Feb 2023

Not a hotel I would stay at again due to so much activity.

It was close to the business I was working at and was close to restaurants, shopping, and entertainment. The lady that inspected our room was super nice too. I wish I had her name so I could let her know she was the best part of our stay there.

The hotel had a lot of parties going on and a significant amount of people coming in and out all hours of the night. Dogs everywhere barking inside the hotel rooms. Marijuana very much present in smell.

9.0

Feb 2023

Superb

kitchen, big space

bed wasn’t comfortable enough

10.0

Feb 2023

would stay again

close to everything

took forever to get hot water for a shower.

10.0

Jan 2023

Exceptional

Great hospitality, beautiful clean room

Nothing

10.0

Jan 2023

Exceptional

location

n/a

4.0

Jan 2023

Would not book in future.

Check in and cleanliness. Did not like smoked in room. Windows were broken out of nearby cars parked at hotel. Need more security and cameras.

2.0

Oct 2022

Awful

Nothing

I usually never leave reviews on anything but this hotel, I definitely will. So I thought considering this hotel was by Hilton would be a good hotel. Boy was I wrong! So many bad things to name but I’ll name a few. The room stunk, the hotel smelt like marijuana, and it’s definitely not up to fire code. I was checking my beds for bed bugs because it was so bad! I didn’t even use the shower while here. I was too scared I’d catch something. This hotel was not worth the money I spent on it for the 2 nights and NEVER again will I spend another $1 here. Kinda has me scared to stay at another Hilton. Just read the reviews on hotels before you book and end up like we did!

1.0

Oct 2022

Bad

double charged sofa bed moldy

4.0

Sep 2022

Disappointing.

I had to wipe off an oily spray that was found on the bedside tables. The carpet was oily feeling on bare feet. The bathroom trash can was missing until I found it in the kitchen. The bathroom ceiling was stained.

FAQs

How much does this hotel cost compared to others in Germantown?

The average price for a rental in Germantown is $110 per night. This rental is $33 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites by Hilton Southwind - Hacks Cross. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites by Hilton Southwind - Hacks Cross. Enjoy the water!

Is Homewood Suites by Hilton Southwind - Hacks Cross pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Homewood Suites by Hilton Southwind - Hacks Cross?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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3.6

Good(330 Reviews)

Homewood Suites by Hilton Southwind - Hacks Cross

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Homewood Suites by Hilton Southwind - Hacks Cross

Hotel in Germantown, TN

Reasons to book

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Germantown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites by Hilton Southwind - Hacks Cross pet friendly?

What amenities are available at Homewood Suites by Hilton Southwind - Hacks Cross?

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