Hilton Garden Inn Memphis East Germantown, TN

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom | Designer toiletries, hair dryer, towels, soap

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

About this hotel

Situated in Germantown, this charming hotel for $135 per night is a great option for your next vacation. Comfortable hotel with fitness center and 24-hour business center A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and conference space. Housekeeping is available once per stay. Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Hilton Garden Inn Memphis East Germantown, TN

4.5

Excellent(334 Reviews)

Hotel in Germantown, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Reviews

4.5/5.0

Excellent(334 Reviews)

2.0

Mar 2024

There was no hot water for a shower and the grill closed an hour early without notice. The staff was nice, but that was about it.

2.0

Feb 2024

This area has lots of options and when I paid $350+ for one night I was expecting a little more but next time I will look around first. It was nice but nice like $140-$200 a night for the market, nice.

10.0

Feb 2024

Staff was amazing

4.0

Jan 2024

The TV stopped working in the room. When I was ready to leave the elevator stopped working. I had to carry all my luggage down stairs. Go back up the stairs and get the rest of my luggage to bring down the stairs.

6.0

Jan 2024

We reserved a king room and was told they didn't have any. There was no apology and she just blamed the computer. I asked if we could be moved to a king room at some point during our 3 night stay and was told no, without ever looking at the calendar. It's ironic because they have a big sign in the elevator "The Hilton Garden Inn Promise: If something isn't just the way you like it, simply let any hotel team member know, and we will make it right." Otherwise the hotel was priced well, in a safe area, with easy parking.

10.0

Dec 2023

Affordable and very well maintained; loved the safety and quiet and it was very clean.

3.0

Dec 2023

The Hilton was comfortable, safe and very friendly staff. Will definitely stay here again!

3.0

Dec 2023

Awesome! Just off Poplar and easy access to interstate

2.0

Nov 2023

After 15 hours of driving, we were confronted with an unfriendly desk attendant and a broken AC unit. We were holding our dinner, unable to eat, for 45 mins because the desk agent “had customers.” I have yet to understand what we were. A kind word, apology, or simply listening would have gone a long way. Imagine this: You have two starving kids; it’s 9 pm; youve just finished 15 hours on the road. You walk into your room and it’s 80 degrees. You call the front desk. The front desk says to wait. You sit patiently, watching your food get cold while you sweat. After 10 mins you call back. The sour-faced woman from your check in says, “I have customers; I can’t do that now.” You wait another 10 mins, then head down 3 floors to speak directly with grim-faced attendant. She then explains again that she had customers. I tried my best to kindly explain the issue. It has now been 30 mins. The irritated attendant decides to give us a new room with a working AC. All said and done, we entered our room (1 room to the right) 45 minutes later. We received no money back, no upgrades, and no apologies for the inconvenience of a broken AC. We celebrated with cold dinner and a bitter taste in our mouths.

5.0

Nov 2023

New hotel in a safe area of Memphis

3.0

Nov 2023

My big complaint was that the in-room Keurig coffe makers did not work... first faulty unit was replaced. Neither unit worked; did not heat the water for coffee. We had to get end of day coffee from the hotel lobby. Unpleasant. All other aspects of the hotel were fine. But hot, quality in-room coffee is important to me and my wife.

5.0

Nov 2023

The property was easy to locate. Beautiful entry. Very welcoming.

3.0

Nov 2023

The rooms are not soundproof; you can hear the lobby music all night long. The staff didn't clean the rooms even though we requested service. The room overall wasn't very clean. Conteniental breakfast is normally included but here is was extra. The selections were all old and stale.

1.0

Nov 2023

Booked a king room and when I checked in they told me there were not any available. Front desk staff was very rude.

5.0

Oct 2023

It was clean and quiet. I loved the drink options at the bar and the food was delicious.

2.0

Oct 2023

The rooms are nice enough. The biggest issue we had was the thin walls. You can hear just about everything from your neighbors. There were several times too people were a little rowdy in the halls, but it wasn’t a constant thing.

1.0

Oct 2023

Literally disgusting

3.0

Oct 2023

Beautiful place and great rooms. Staff very rude and not very accommodating

5.0

Oct 2023

Very clean. Friendly staff. Felt safe

5.0

Sep 2023

I am always nervous about finding safe areas in big citys. I felt safe here. This hotel was perfect for our stay. The beds were very comfortable and breakfast was good.

4.0

Sep 2023

It was convenient to where we needed to be. The a/c and shower did not work well.

5.0

Sep 2023

We only stayed for one night, so we didn't get to experience all of the amenities, but the breakfast buffet was wonderful and the staff was all super friendly and accommodating.

4.0

Sep 2023

I’ve stayed here before. It’s a nice clean hotel. But the barn door on the bathroom is so lacking privacy. We were there from Wednesday to Saturday. There was no room service. We were busy and expected trashed emptied and towels left, but nothing.

10.0

Aug 2023

Stopped here for the night. Very nice clean and friendly staff! Pet friendly!

3.0

Aug 2023

Very clean and quiet hotel. Will stay again my next trip to Memphis!

3.0

Jul 2023

Very clean and quiet room. Comfortable beds.

2.0

Jul 2023

The room was large, comfortable and clean. The pool and laundry room were nice. The breakfast, which I accepted through third party booking was a rip off. Very basic and over priced. I stayed here for the safe area away from downtown but the location was not nice enough to justify cost. My negative opinion was also affected by the barking/ howling dog in another room. I do understand this is out of the hotels control, but really very annoying. The staff was very nice.

4.0

Jul 2023

The hotel was great overall. The area seemed safe. The staff was nice. The only negative is that they don’t have room service and you can’t order from the restaurant from your room you have to go downstairs.

2.0

Jul 2023

3 hour wait to check in because rooms weren’t ready. Hall carpets soiled. Elevator out of order for 12 hrs. $15.95 for buffet breakfast, whereas Home2 in the next wing had both complimentary small selection and a paid full breakfast…and Hilton Garden Inn guests were not allowed there. Many times there were no staff at the check in desk.

5.0

Jul 2023

Only slept there. Quiet and cool.

4.0

Jun 2023

The front desk agent that check me was terrible.

5.0

Jun 2023

The staff was nice and Friendly and very accommodating

5.0

Jun 2023

I really liked my stay, Friendly staff, clean, safe and very nice rooms. The only complaint was that the pool was closed, I think it wasn’t working properly and my keurig machine in room was broken, so I didn’t have the convenience of having a cup of coffee in room.

5.0

Jun 2023

This a is great location…Very neat property and staff are very friendly and helpful.. Will definitely be staying again…as well as recommending it to others..

5.0

May 2023

I've stayed here twice and have been very satisfied each time. The hotel is clean, convenient and the staff is pleasant and helpful. I go to Memphis monthly and will continue to stay at this hotel.

5.0

May 2023

staff

3.0

May 2023

The bed and bedding was extremely uncomfortable. I checked into another hotel at 2am to get some sleep. Will not repeat my stay. Room was clean, hotel was clean. Waited 45 minutes in line at front desk for a instant coffee that was not in room like I paid for. Staff seemed high when I checked in. Hotel gets a 4 star, the staff gets 1 star the bed gets zero stars. Will not return will not recommend

4.0

May 2023

I’ve stayed here many times. Staff is always very friendly and helpful. My room was comfortable and clean. There was a stain on the carpet that you see when you walk in. Hopefully it will be cleaned. Need to restock the store in the lobby. Gym was clean and had all the right equipment. Always a fan of the complimentary coffee each morning. I’ll be back in the Fall.

4.0

Apr 2023

The property was very clean and in a safe neighborhood.

1.0

Mar 2023

Clean. Modern. Poor communication with staff. ZERO sense of urgency. Ordered dinner at in site restaurant, waited 30 minutes to find out they had no lettuce for our salads... $4.50 for a small coffee out of a machine? I've been to many lower end hotels who ALL serve free coffee. What distinguishes this hotel from any other? NOTHING AT ALL.

FAQs

How much does this hotel cost compared to others in Germantown?

The average price for a rental in Germantown is $110 per night. This rental is $25 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Memphis East Germantown, TN. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Memphis East Germantown, TN. Enjoy the water!

Is Hilton Garden Inn Memphis East Germantown, TN pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Memphis East Germantown, TN?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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Pool · Kitchen / Kitchenette · Air conditioner

Business stays, family stays, couples stay, getaway vacation, and rental in Germantown at Hyatt Place Memphis/Germantown for $119 for your next trip.

$$$$

Hilton Garden Inn Memphis East Germantown, TN

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Hilton Garden Inn Memphis East Germantown, TN

Hotel in Germantown, TN

Reasons to book

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Germantown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Memphis East Germantown, TN pet friendly?

What amenities are available at Hilton Garden Inn Memphis East Germantown, TN?

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