Embassy Suites by Hilton Milwaukee Brookfield
About this hotel
Situated in Brookfield, this lovely hotel for $80 per night is a fantastic choice for your next trip. Located a quick 15 minutes’ drive from the Milwaukee city centre, this Wisconsin hotel features an indoor pool, fitness centre, and a restaurant. Free WiFi access is available in every room.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Brookfield, WI
Reviews
3.9/5.0
Good(186 Reviews)
100% verified reviews
8.0
It s very clean and nice
I like the architecture
9.0
The staff were mostly friendly and helpful to correct concerns
The restaurant opened an half and half after it was scheduled. Room service was not working and I was charged twice for my stay.
2.0
Room size was great, bed was very comfortable
Bathroom shower drain was clogged. Maid service was by request so I requested it on Thursday as well as 3 fresh towels. Towels never arrived so I found a maid cart on 1st floor and took 3. Maid service NEVER came ever. I called manager on Saturday evening to inform them of the lack of response and service, manager was busy and front desk staff said they would call me back shortly. No one ever called. We called for room service Saturday and no one answered. We went down to Restaurant and placed an order and they said they would deliver it to the room. They never did. We had to go down and ask about the food, and they said they were too busy to deliver it so we carried it up ourselves. On a sidenote when I went to front desk the first night to request maid service I was greeted by a front staff member who had her pants unbuckled and her belt unbuckled. Extremely unprofessional and uncomfortable. Will never stay again. Cost was $300 a night and was not worth 100.
8.0
Breakfast was excellent. Good variety to choose from. Staff were very friendly and helpful. Rooms were clean.
Only complaint were the hallways on our floor were not vacuum and were dirty. It was a great location and would stay here again.
1.0
The bathrooms in the room had mildew all over them, floor filthy. We were moved within an hour of arrival for the mildew and was moved to another room that had mildew too!
Bathroom could have been clean
7.0
Breakfast and cocktail hour was awesome. The main area was beautiful.
For the price our room had a broken closet, broken shower, terrible water pressure in the toilet, furniture not comfortable at all, for a suite with 6 people there was no room in that tiny fridge for anything, pool could have been cleaner lots of stuff floating around.
9.0
I like the room where it was at
I didn't like the staff incoming
9.0
The breakfast as any Embassy is always a favorite.
The snoring man in the room next to mines.
9.0
Initially upon arrival, I was concerned because they did not have my early check in request, but the lady at the counter took care of us quickly. We called down for more towels and received them almost immediately. At check out, it was completed quickly. The breakfast was delicious. The room was very clean.
The elevators routinely had garbage in the corners, I'm sure this has more to do with the youth groups that were at the hotel. 1 elevator was out of service and the stairwell was not very well lit, so we waited for the elevators. The children in the pool were often not supervised and were very loud.
10.0
Customer service
8.0
good location
nothing
5.0
the staff gave me a hard time at first
kids was running all around being loud next door so we didn’t enjoy our last night
10.0
The manger went out of his way to be so helpful and accommodating. We will definitely book the same hotel the next time we fly back to Wisconsin! ☺️
5.0
Breakfast and breakfast service was very good
TV in adjoining room was very loud so we could not sleep-Desk clerk and security would not respond to that room because it had a do not disturb sign on the door-their response was to wait for manager arriving the next morning
6.0
poor customer service
6.0
Breakfast was very good. Made to order omlets were featured. Long lines on weekends to get them.
Location was good. Lobby very nice.
Last year when we were there there was a nice warm hot tub and the pool was warm. This year the hot tub was cemented over and the pool was very cold. When I complained to the manager he said he would have it warmer by Sunday and the pool was a bit warm but on Mon. morning it was cold again. He must have thought we were leaving. The staff really wanted to accommodate us but I think they were under staffed. We go there for a warm pool for the kids to swim in. Expensive if it is too cold. Also some signs of over use. For example. All 3 ladders to get out of the pool were loose!!! Even the main railing to hold onto to get out of the pool was visibly loose. The drains in the bathrooms off the pool were dirty. Needs some work.
3.0
The location was great. We were close to restaurants and some shopping centers.
Our room looked like it had not been cleaned very well, almost not at all really. There was a used wine glass sitting on the floor by the door. There was water left in the ice bucket and no coffee with the coffee pot. The mirror on the wall was covered with child sized footprints. The carpet was dirty and looked like it had not even been vacuumed. The bathtub looked dirty and there was no toilet paper on the roll. I have stayed at other Embassy Suites and they were wonderful. This was pretty disappointing. I don't feel like it was worth what we paid at all.
FAQs
How much does this hotel cost compared to others in Brookfield?
The average price for a rental in Brookfield is $147 per night. This rental is $67 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Milwaukee Brookfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Milwaukee Brookfield. Enjoy the water!
Is Embassy Suites by Hilton Milwaukee Brookfield pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Milwaukee Brookfield?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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