Quality Inn Mount Vernon, IL

Scrambled eggs and toast were very good. Orange juice was excellent. Lots to choose from. Would recommend

Would rather have had some bacon rather than sausage. Maybe some sweet rolls

Price, cleanliness,. Decent room.

The tub floor needs anti-slip tabs. We both almost slipped and fell.

Breakfast was typical of most motels that serve breakfast, scrambled eggs, sausage, waffles, two dry cereal choices, instant oatmeal, fresh fruit (apples), coffee, juices (orange or apple), bread selections, individual servings of yogurt. Room was comfortable with king bed. Shower was excellent with strong flow and adjustable shower head for different types of flow. Room temp was perfect with fully operational a/c unit. Facility off the highway far enough to be quiet and well lit parking area at night.

There was only one staff member on duty and he was not always at the front desk. When we awoke the next morning and went for breakfast we were unable to get back into our room. Our data key would not work. The staff member was not available so had to deal with a person on an automated viewer. She asked for name and room number and told us our key should now work. It did not! Back to the front desk. Accessed the lady on the screen again and the staff member saw us from the laundry and came to assist. Gave our name and room again and this time a new passkey was issued from a slot in the machine. It solved the issue and we were able to get in our room. Other people staying the night also had the same issue with their pass keys. Must have been a glitch in their network. Personally, I do not think this is good customer service. I much prefer a live person on the property to deal with any issues. The other thing that was a bit of a negative was the size of the breakfast area, very small with tight quarters. Eight tables that seat two people each, very close together. One sneeze in the area and everyone in there would get Covid or whatever.

Rooms clean and quiet.

Breakfast eggs were horrible!