Hampton Inn & Suites Tahoe-Truckee

Hampton Inn & Suites Tahoe-Truckee Hotel in Truckee
Hampton Inn & Suites Tahoe-Truckee Hotel in Truckee
Hampton Inn & Suites Tahoe-Truckee Hotel in Truckee
Hampton Inn & Suites Tahoe-Truckee Hotel in Truckee
Hampton Inn & Suites Tahoe-Truckee Hotel in Truckee

About this hotel

Nestled in Truckee, this attractive hotel for $143 per night is a fantastic option for your next vacation. This hotel is located off Interstate 80 and is 2 miles from East Truckee. The hotel offers an outdoor pool and provides free Wi-Fi in every room.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly

Map of Truckee, CA

Reviews

4.1/5.0
Excellent(171 Reviews)
100% verified reviews
10.0
Apr 2024
Perfect place to ski in Tahoe!
The room was spacious and clean for us 3, the fridge and microwave and coffeemaker made it possible to store and make our own meals, and the breakfast service had eggs as well as a variety of other things!
My partner did not like the powdered egg omelette. I thought they were fine!
1.0
Mar 2024
Awful customer service, never even made it to Truckee. Staff apparently does not care.
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
10.0
Jan 2024
Excellent location
Excellent breakfast with savory and sweet options every morning, including waffle makers. Very comfortable beds and spacious, quiet rooms. Excellent location, very close to Truckee and right off the main road for easy access.
5.0
Aug 2023
Passable
Breakfast was only fair. Value was too high for what we got.
2.0
Aug 2023
I’ll never go back
Location
Old and filthy
8.0
Jul 2023
Very good
Location
Bedding not comfortable
10.0
Jun 2023
brilliant and would stsy again, once opportunity arose.
location customer service room. store and gas station and downtown close by, full breakfast, little gym.
nothing toreport
9.0
Jun 2023
Wonderful place to stay.
Front desk staff was welcoming and friendly. Room and bathroom are clean with toiletry. 24hrs coffee and tea in lobby. Breakfast was great with varieties. Great location.
The mattress is a bit squeaky, the mini fridge made sudden tidy noise once in a while, which I kept hearing it all night.

FAQs

How much does this hotel cost compared to others in Truckee?

The average price for a rental in Truckee is $298 per night. This rental is $155 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hampton Inn & Suites Tahoe-Truckee. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hampton Inn & Suites Tahoe-Truckee. Enjoy the water!

Is Hampton Inn & Suites Tahoe-Truckee pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hampton Inn & Suites Tahoe-Truckee?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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