Mountain Home Inn

Amazing views! Wonderful food and great host!!

It is a beautiful location. The staff was pleasant and accommodating.

Our original room had an unpleasant odor. We tried to air it out, but were not able to do so. It would have been helpful to have a chair and small table in the room, although we realize there really wasn't room for them. We appreciate the manager allowing us to stay in an available room at the same rate. It would have been good to know that there were no restaurants nearby for dinner. The breakfast offerings at the inn were nice.

The view

So far from what we need to go

It was a beautiful and beautifully decorated building and room, lovely view from a nice patio, completely quiet at night with excellent privacy, comfortable bed, perfectly located close enough to Muir Woods that I could hike down to the main trail close to the visitor's center and back up again after my visit. I liked the nice, big bathtub.The comlimentary continental breakfast was a nice touch, but didn't have enough vegan options. Parking was easy with reserved spaces for registered guests. The staff was nice enough. Booking.com had apparently messed up my reservation: I had selected two nights, but on the second day the front desk staff was confused when I returned from my hike and said hello. She asked if I was staying with them again that night, and I said yes, I have the room for two nights. She came down to my room to ask for proof, because the computer said I was checked out that morning. I had just deleted all of my many duplicate emails from Booking.com because I thought I didn't need them anymore. I had to log in to my Booking.com account (which I deleted today, because this first, last, and only experience was so bad) in order to show the reservation in my account, which did in fact show the dates of two nights. Fortunately nobody else had booked the room, so I could stay. The staff member apologized and said she has also had bad experiences with Booking.com for flights. I would suggest the front desk staff should confirm the reservation with the guest upon check-in, saying, "welcome! I see you will be staying with us for (number of nights inserted here)." That way there won't be any confusion if the booking company messed up the reservation. Wifi is provided, but I didn't bother to use it, so I don't have anything more to say about that.

The directions provided got me lost once and almost lost a second time. I tried calling the front desk to ask for help, but there wasn't an answer. I left a message and didn't get a response. I had to figure it out on my own, even though it was the first time I had ever been to that area. The only vegan food options at the bar were fruit salad or hummus with veggies and crackers. I love hummus, I have had all of the different food brands of hummus and many restaurant hummus dishes. It's pretty difficult to mess it up, but this place managed to create the worst hummus ever; terrible texture, terrible taste There's a window in the room between the bathroom bathtub and the bedroom so one can open the shutter and see the view out the patio glass doors from the shower/tub, so I decided to open the shutter on the second night and enjoy the view during my bath. I noticed nose and mouth skin oil stains, like someone had pressed their nose and wide-open mouth against the glass. I have no idea why anyone would do that, but it was gross to see it in a room that was supposed to be cleaned between guests. It made me wonder what else didn't get cleaned after the last guest. When I noticed an accidental overcharge on my credit card statement that didn't match my emailed receipt, I emailed the hotel twice with screenshots because the staff had gone home for the day. Since I couldn't talk to anyone about it, I worried about it so much I had insomnia on my second night. I had to drive to Calaveras Big Trees Park on NO sleep. I even sent a follow-up email from the next lodging where I stayed on my trip, no response. This trip was supposed to be relaxing, and turned out not to be. I finally got home after my stay in Yosemite, looked at my statement, and saw the amount had been fixed; but still NO communication nor explanation.