Hilton Garden Inn Grand Rapids East
About this hotel
Located in Kentwood, this attractive hotel for $92 per night is a fantastic choice for your next break. Featuring a bar, Hilton Garden Inn Grand Rapids East is situated 600 metres from Calvin College. Among the facilities of this property are a restaurant, gift shop and hot tub. The property is located a 14-minute walk from Orbit Room.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kentwood, MI
Reviews
4.3/5.0
Excellent(371 Reviews)
100% verified reviews9.0
The absolute quiet in the room. The breakfast setting -- no tv, no muzak! The bedding and the towels were luxurious! And no hotel smell!
The television had to be reset by someone coming to the room every single time I wanted to use it. There was no fresh half-and-half, only the shelf-stablw pods.
10.0
Check in on phone wasn't great, we received our room and our digital key. When we checked into our room we noticed the beds were not made, but then people stuff was all in the room still , then we realized somebody was already in that room so it gave us a room already occupied. went downstairs, Explained what happened in the staff was very very nice and apologized . Took care of us made sure to give us a room that didn’t have people in. gave us a discount on the room and they were very very nice and we still had a great time.
on phone check in
8.0
The staff was wonderful. The rooms were nice and cozy. Great atmosphere. Water in the pool was perfect. The shower stayed hot while me and my kids all showered. We had enough room to unpack, and the kids had space to play without feeling cramped.
I did feel that the price was high for what I got. $16 breakfast wasn't anything exceptional. I paid $50 or $60 more for my room, but I didn't see anything different than any of the other double queen balcony rooms I looked at.
10.0
Great snacks to purchase in the lobby with a variety of wine 🍷, .The room was spacious with a refrigerator, keurig a microwave. Loved the balcony.
Chair by the desk had some stains on it.
10.0
I loved the room. This was just a quick one night getaway. As soon as I stepped into the room I felt relaxed. It was clean, spacious and quiet! Every staff member I encountered was friendly and helpful.
10.0
Wonderful friendly staff. Great location. Very clean. Great breakfast (it is extra unless you get the bed and breakfast package). Comfortable room. All around excellent stay!
8.0
The staff was very professional, kind and helpful. Called to ask questions about food and the man who answered put me on hold quickly, and then got back on and listed everything on the breakfast buffet. I was trying to plan accordingly since traveling with two little kids. The beds were cozy and room was very quiet. Everyone working actually seemed on the clock and happy to be working, not just there. Saying hello, cleaning up, friendly explanation of it all.
Upon checkout, the lady even offered my kids a treat from the store, came and took our luggage rack from our car. It's little stuff but makes the stay actually feel like a guest and being serviced. The breakfast food was VERY good and had a lot of variety for the breakfast included in your stay. Such a nice perk and a reason to stay at the Hilton Garden Inns. Pool was perfect temperature, clean and pretty with all the color changing lights, windows and indoor/outdoor hot tub.
Please add smart TVs! I was shocked to see no ability to log into a streaming account, most hotels I've stayed at in the last few years, always have this. Satellite TV and all the commercials is the worst, especially traveling with kids AND OR just looking to have an evening in and relax if out and about all day. There were a few stains on the carpet that were left by someone before us and didn't look like it was attempted to be cleaned in time by guest or the housekeeping service missed it somehow/? There was hardened stuck chocolate and a big red spill stain.
10.0
Great staff and beautiful Hotel
7.0
Indoor outdoor hot tub
Adult hours 10:30-midnight NO KIDS ALLOWED
8.0
Everything was great. The pool and hot tub were phenomenal and very nice, clean, in good repair and very relaxing with the salt water. Our room was clean, spacious and comfortable. Breakfast was also decent. Nothing spectacular, but very satisfying and fresh.
I had trouble paying with a travel gift card and was unable to resolve the payment problem during my stay. I've made several phone calls and was told I had to call back on Monday when the general manager is there because between the travel card company and the front desk ladies, nobody can figure out why my card was declined so I had to pay with my debit card which was a cost I was not prepared for and the whole point of the stay was because I had this travel gift card to use from my husband's company, so that is extremely frustrating.
10.0
Beautiful room, comfortable amenities, incredible staff. Shout out to Amber who made our stay extra wonderful!
10.0
We stay here every year... love the hot tub clean great staff. Close to shopping and entertainment.
Love it all..even the sheets!
10.0
Loved the staff! We asked for a room on the top floor and they were willing to change our room.
10.0
clean staff was very friendly and helpful
I was satisfied with the amenties
6.0
The pool wasn't open for the whole day we planned on using the pool.
1.0
Hot tub and pool. Didn't spend much time in the room, the floors and toilet were disgusting!
Floors and toilet had pubes and hairs all over it. There was a hair stuck to the MOUTH WASH on a " freshly clean counter " . I have pictures of absolute filth in the bathroom, hairs everywhere which were NOT ours. Gross. I did my own cleaning before unloading our items into bathroom it was that bad. The amount of dirts and dust in the bathroom on floors was absolutely ridiculous! Pictures are all from our room. Kids obviously didn't care about the nasty hairs and dirt left behind from prior renters , but I was expecting a clean stay.
7.0
Pool and hot tub where great along with the restaurant down stairs.
The cable was out in our room
9.0
Good but expensive for what they had to offer
7.0
Breakfast in the morning and the bar in the evening! Definite plus!
It took several times to get the housekeeping staff to clean some food from our floor that was left by previous guests. Yuck! Finally the manager took care of it, saying that he would see to it even he had to do it himself! Ha!
10.0
Staff was friendly
Na
3.0
I thought it was nice that the common free breakfast was instead $15!
-Dirty room
- Broken amenities in room
- Stained rug and lamp
- shower bench ripping out of wall, can not lean let alone sit on.
10.0
The hotel was great. There were a ton of kids running the halls, but that's not the fault of the hotel. Hot tub was awesome! Overall, very good experience and would go back.
The coffee in the lobby was pretty gross I would have liked to received a free breakfast for the price of the room, but we knew what we were getting when we paid for the room.
FAQs
How much does this hotel cost compared to others in Kentwood?
The average price for a rental in Kentwood is $120 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Grand Rapids East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Grand Rapids East. Enjoy the water!
Is Hilton Garden Inn Grand Rapids East pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Grand Rapids East?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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