Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this resort
Prime Beachfront Location
Amenities
Business facilities
Airport transportation available
Free airport transportation
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Habitación amplia, lindo hotel
Están un poco descuidados algunos muebles, por ejemplo sillones de la habitación y puertas suenan mucho.
8 / 10Excellent·Jul 2026
Very easy to navigate and transportation was stellar!
Paint chipping on many of the ceilings and posts outside. Condensation and moisture inside of the rooms was a little excessive, but I guess expected due to the humidity.
9 / 10Outstanding·Mar 2026
La comida es deliciosa
El agua de las albercas helada
5 / 10·Jan 2026
The Palms restaurant was a wonderful place to have breakfast and the food was great there. The Indian and Asian cuisine was also great. The more inclusive activities (Nickelodeon water park and catamaran ride) were very fun and a great addition to our vacation.
Our concierge lied to us multiple times during our stay and was extremely rude. Thank goodness for the manager who helped us with our issues. The frozen drinks had a soapy aftertaste and the pool was very cold. The activities that were advertised on our first couple of days at the pool never happened. While they ask about allergies at every restaurant, there is not always follow-through with them. At the buffet, they always asked if we had allergies but then we had to find a manager to actually tell us what foods contained the allergens.
$$$$
7.8Good
(94 Ratings)
"People"
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