Hotel in Bogota
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Featuring 2 restaurants and a business center, Sheraton Bogotá Hotel offers its guests a spa with a swimming pool, a gym, and a sauna.
Amenities
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bogota
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Clean, comfortable and quiet.
I was charged more than what was quoted in booking.com and didn't get an invoice as requested.
10 / 10Outstanding·Sep 2026
Bastante cómodo y bien ubicado , pasamos tiempo también en la piscina y Jaccuzi muy buenas zonas sociales y el desayuno buffet excelente.
10 / 10Outstanding·May 2026
FREE AIRPORT SHUTTLE
5 / 10·Jun 2023
Only good thing ia the hotel location was close to airport
I have a complaint on reception staff gentleman named "Said". Upon my arrival on 02/06/2023 at 10:09 pm he forced me to pay for the room in Colombian Peso cash and didn't want to accept my US Dollars. Then he asked for a equivalent of US$92 after I rrqueated paying is USD, and when I paid my US$100 note he retracted and claimed that the new amount is increased to US$105 instead. I felt like he is taking advantage of me being a foreign tourist with my wife. This really made me feel very upset and very angry. I'm not happy with his service and unhelpful attitude.
At the end he insisted on taking all my Colombian Pesos cash in my wallet instead of taking the original US$92 equivalent. This has caused me the hassle of going in the mornining to exchange shop to obtain Colombian Pesos to pay taxi to airport. I really regret staying in your Sheraton Bogota and will not recommend it to anyone from my country in the future. It's a pitty that Sheraton puts such type of unhelpful staff member at the reception desk dealing with costumers.
$$$$
Top rated by guests
8.7Excellent
(513 Ratings)
"Bastante cómodo y bien ubicado , pasamos tiempo también en la piscina y Jaccuzi muy buenas zonas sociales y el desayuno buffet excelente."
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