Hotel Santanyi Port

Friendly staff, cleanliness was excellent, good restaurant

No. Lift

Location Beautiful pool and lovely vibe Nice crowd no one too noisy or disruptive Good food and service Friendly staff Good location and quiet Good housekeeping and very spacious room

Need to be able to call reception from your room and that never really worked

Nice pool and shower in the room

Air wasn’t very good in the rooms

We recently stayed at this hotel and had a mixed experience. On the positive side, the room itself was quite pretty and the beds were very comfortable, which made for a restful night's sleep. We also appreciated the lovely welcome drink offered on arrival — a thoughtful touch that made us feel immediately at ease.

However, there were several aspects that detracted from the overall experience. Most notably, there was limited hot water in the showers during our stay, which was disappointing. Our only hot shower was at 4:30 am the morning we checked out. There was also a strange policy regarding the minibar: guests are charged if they touch anything inside it, which meant we couldn’t even use it to store our own water. Compounding this issue, the hotel didn’t provide any tea, coffee, water, or a kettle in the room — and since the tap water wasn’t drinkable, this was quite inconvenient. When we asked if the minibar could be emptied so we could use the fridge ourselves, we received a sarcastic response where the receptionist continued to point at the sign despite us pointing out there would be no hygienic issues as house keeping would be removing the items not us. This was unfortunate and highlighted that perhaps the policy was not actually about hygiene.. This made us feel uneasy during our trip about being ‘caught out’ and charged extra despite us not doing anything wrong so we opted to not have house keeping and avoided the bar/restaurant. Additionally, the hotel required a €10 deposit for beach towels, which felt a bit out of place for a property marketing itself as a boutique experience. Overall, while there were some lovely touches, the lack of basic amenities and the unfriendly policies left us feeling a little let down.