Hotel in Kazakhstan
3-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Kazakhstan
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
Great location indeed, but this was not the room that is marketed through Booking. It was a room on the 9th floor of a block with a shared kitchen (no running water in the kitchen ::). The room and kitchen were really clean, with no disturbing noises at night, except for the sounds of cars from the road.
didn't like the textile floor instead of the promised parquet and that the room didn't have air conditioning ....
7 / 10Good·Aug 2026
The location was so good. Many sightseeing spots in the new district, such as Baiterek or Presidential Palace, are within walking distance (around 10-15 minutes) and there are some groceries, fast food shops and liquor shops near the hotel. The room itself was clean, and refrigerator and air-conditioner worked very well.
I booked a single room, and I was allocated to room no. 5. After taking a shower on the first day, I found that the drain in the bathroom & toilet was clogged and was flooded even after one night passed, so on the second day, I requested the reception to change rooms, and she agreed to change it, but when I packed my luggage and went to the reception again, she thought I would check-out. Then I requested her again to change rooms, but she said differently from the first time that it was impossible to change rooms. Then I further explained that I had already paid for another four nights. After this, she discussed this issue with the other older lady, which seemed to be a manager, and then they reluctantly agreed to change rooms. Such a miscommunication may have been caused partially due to that they cannot understand English and we communicated with each other by mobile phone's translation app, but I wonder how they were thinking about the money that I paid for another four nights. Also, when I make a booking, I sent a message through Booking.com site and asked them about how to reach to their hotel from the airport and also if it is possible to enjoy free late check-out on the last day, but they did not answer to me at all. The wall between rooms was not sound-proofed.
7 / 10Good·Jul 2026
цена\качество
5 / 10·Jan 2023
Location.
Photos do not satisfy to reality.
$$$$
7.7Good
(247 Ratings)
"Atmosphere"
Verified guestDon't miss out! Price and availability may change
