Hotel Kavia
About this hotel
Situated in Cancun, this charming hotel for $34 per night is a great option for your next break. Ideally set in Cancún, Hotel Kavia features air-conditioned rooms with free WiFi, free private parking and room service. Each accommodation at the 4-star hotel has city views, and guests can enjoy access to an outdoor swimming pool and to a terrace.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Cancun
Reviews
3.8/5.0
Good(2,562 Reviews)
100% verified reviews10.0
Close to the centro stores, restaurants and the community
8.0
La ubicación
7.0
Cumple con las comodidades, super buena ubicación. Cerca de todo lo necesario
Que la vista era a la calle y no se podia abrir la cortina .
6.0
L'emplacement et top pas loin de la station de bus des bar et restaurant. Les partie commune de l hôtel sont relativement propre. Le lit était confortable. La chambre est spacieuse.
Chambre avec une unique fenêtre sur la coursive en face de l ascenseur et de la piscine donc très bruyante. Les ports usb de la chambre ne marchaient pas le téléphone non plus j ai du bataillé avec le personnel pour avoir un adaptateur. Plus tard dans la soirée une personne a essayé de rentré dans ma chambre la réception avait donné ma chambre à une autre personne aussi....
7.0
Nada me gustó
Todo, no dejaban artículos de limpieza uno tenia que estar pidiendo diario, nos dijeron que si encontraban alguna mancha en los blancos la teníamos que pagar. Se fue la luz en todo el hotel y no nos dieron una explicación coherente.
9.0
Que siempre está acordé precio e instancias
Que ya no te dejan tomar nada en la piscina
10.0
La atención del personal y el desayuno!!
En el baño había mucha humedad y salía un olor muy fuerte
6.0
La respuesta rápida que da el personal sobre una petición
No me duche con agua caliente ningún día.
Que no pudiera tomar una cerveza en ninguna instalación del hotel.
7.0
Ubicación
Las camas tenían sábanas manchadas y las almohadas cabello lo cual indicaba falta de limpieza
6.0
Un lugar sencillo para pasar la noche, cerca de parque las palapas los chiques en la recepción muy amables
La caja fuerte no funcionaba, tampoco el detector de humo
4.0
L’emplacement de l’établissement est bien
Puanteur ambiante dans la chambre, nombreux cheveux retrouvé dans le lit et sur les oreillers, propreté en générale vraiment à revoir (trace de semelle de basket sur le sol), lit 2 places minuscules (je fais 1m58 et mes pieds dépassaient du lit). Bref n’y passez pas + qu’une nuit.
5.0
Open and airy hotel. Close to the ADO station.
Room smelled of mold. Dogs barking in rooms echoed all night through the building
1.0
Girl on reception was nice.
Overbooked - no room available when we arrived after long flight. Then they suddenly found one & it was lime the staff quarters. Would not recommend.
9.0
La ubicación
Todo bien
7.0
I really liked the pool areas and the location in downtown. Close to ADO central bus station and supermarkets.
The rooms were not clean. Hair, dirt and stuff was still there after housekeeping, and they took our bathmat and handtowel during our stay. Besides that, everything was fine! :)
3.0
Quarto com cheiro forte a humidade
Casa de banho cheirava a canalização
Um dos quartos ma limpo
Quartos com alguns desgastes
5.0
Die Lage ist ein großer Pluspunkt.
Netter „Hausmeister“ und Zimmermädchen. Der Rest vom Personal (Rezeption) wirkte eher gelangweilt und war mehr mit den Handys als mit den Gästen beschäftigt.
Das Zimmer hatte nur ein Fenster welches direkt auf den Flur ging. Also gab es kein Tageslicht ohne dass andere Gäste vor dem Bett standen.
Warmes Wasser war auch Fehlanzeige.
5.0
A 5 minutos caminando de la central de autobuses ADO.
Un edificio adaptado a hotel que dista de ser turístico. Sólo aguante una noche, un decir, por qué en la madrugada hay una manada de perros que ladran; más el escándalo que se oye cuándo llegan otros huéspedes. Y si reclamas en recepción, tres que me atendieron Sólo sirven para poner cara de no te endendí y no me importa lo que me dices.
5.0
Room was ok, could not eat breakfast because your most rude staff could not even entertained me paying in US dollar for breakfast
I was a senior manager in a huge international corporation. If I had shown to my company client's (large international oil companies) even a tiny fraction of arrogance and insulting behavior like your young boys at the reception desk, I would have been fired instantaneously. One of two young boys at the reception in the morning was worse than the other who refused to give any contact details including his refusal for me to give feed back to the hotel manager.
I also stayed 3 previous nights in Kavia Hotel at Playa del Carmen, next to night clubs on 5th avenue. The lady at the reception desk in the morning was nice but the lady at night was rude, of course not like in Cancun Kavia on 26/27 Dec. It appears that customer service and extending curtesy is not on Kavia's culture. Please note customers first care for courtesy and being welcomed and then condition of the facility.
10.0
hacían la limpieza diario , muy honrados , tiene mini frigobar la habitación , agua caliente todo el día en la regadera , ambiente seguro
el wifi no era muy estable en el día
2.0
Very little to like, I suppose the location but with the cost of the colectivos and buses in Cancun location is not really a big factor.
WiFi not working in room. It's 2024 and this so called 4 star hotel did not have WiFi in the room. My room was beside the reception on the ground floor, literally around the corner with no noise barrier (at the very least a door or something should be there to dampen/muffle the noise). I see other comments mentioning the outside noise but that was background noise for me as the biggest noise issue was the constant noise from the reception. You could hear every conversation, baggage being rolled across the floor, etc.....ear plugs are a must.
The only window was looking at an internal corridor wall, the toilet cistern was constantly running and multiple other minor issues with the hotel.
I paid over 600 euros (about 670 dollars) for 5 nights in this hotel and if I could I would have taken my money after the first night and ran. Shocking that this is labelled as a 4 star hotel. Even when I was checking in there was a guest complaining about something which was a red flag already. The when I saw no wifi and went to reception to inquire about it another guest was complaining about something....another flag. Staff member was sucking on a lollipop when checking me in...I kid you not. There was one female member of staff who tried but the others were unprofessional, rude and unsympathetic. Would never stay again and it is baffling the rating this has on booking.com
7.0
La ubicación es buena, hay restaurantes y tiendas, ademas la estación de autobuses está a unos metros.
El ruido en la madrugada de jóvenes que salen de fiesta. Fue imposible dormir! Tampoco me gustó que booking le envió una reservación errónea al hotel y para tratar de resolverlo tuvimos que enviar muchos mensajes a través de la plataforma, al mismo boking (que nunca respondió), así como llamadas telefónicas al hotel que tampoco respondían sino hasta un día antes de nuestra llegada. Finalmente se resolvió pero nos costó muchísimo trabajo y estrés. ¡Un punto malo para booking!
5.0
The location was good.
We got the room without the window (the window was on the inside of bulding facing reception and elevator it needed to be covered and couldn’t be opened as there were no point as it was inside of the bulding. Impossible to stay there longer than 1 night.
4.0
The location was okay.
It was not that clean and very tiny, not a good window in the room and smelly.
5.0
Hotel muy viejo con instalaciones muy dañadas y mobiliario decadente
Las camas con colchones viejos y vencidos
Las almohadas muy duras
Nada definitivamente necesitan prestar atención a los detallas básicos de hostelería
8.0
location was great. walking distance to ADO station. the bus to zona hotelera passes right in front. the palacio municipal is walking distance too and they have danzon you can watch every sunday evening. another very important thing for me was that it is smoke free. Im very sensitive to odors. I was skeptical about it, but they dont play. No smoking. and I loved that
I think the wall could use a coat of paint. and bathroom is a bit small. but it worked for us since i spent most of the day out.
10.0
Fajny hotel w centrum Cancun. Uroczy basen i Pomocny personel.
1.0
J' ai rien aimer du tout , payez un peu plus et vous êtes tranquille.
HOTEL A FUIIIIIIRRRRRR , fuite d eau dans notre chambre les valise on pris l eau dans la journee il ne voulais pas nous changer de chambre , les receptionniste ce foutent de ta geule clairement quand vous allez les voir , les toilette salle de bain pue l humiditer les porte vieillisante , meme pour 1 nuit ny allez pas je vous deconseille clairement cette hotel pas de seche cheveux dans les chambres au niveau du chek Out il y a personne on a fahit rater notre vol , vraiment L HOTEL KAVIA je vous conseiller de fermer votre hotel c est mieux clairement . INFOS IMPORTANTE DANS TOUS LE MEXIQUE N OUBLIEZ PAS DE FAIRE VOTRE CHEK OUT A L HEURE OUI OUI A L HEURE SINON AU BOUT DE 10 MINUTES C EST FACTURER 1 NUIT SUPPLEMENTAIRE C EST VRAIMENT DES MALADE .
7.0
It’s very quiet
There’s no restaurant only breakfast
8.0
Su ubicación, accesible y bonito
Que no lo limpiaban a diario y no nos cambiaban las sábanas todos los días
7.0
La gente en la recepcion fue muy amable con nosotras, siempre diciendo buenos dias y preguntando si necesitabamos algo mas.
Muy buena la ubicacion, centrico apenas para hacer todas las compras en los Shopping Centers y en WalMart.
El ultimo dia el agua dejo de llegar adecuadamente al bano. Las almohadas estaban DEMASIADO DURAS.
5.0
Location convenience
AC was not adequate for room and no fans to support.Room was hot.Towels need changing as those in there were old and worn out
7.0
Good location, right around the corner from the plaza square. Value for money.
4.0
The staff was amazing !
It was old and not that clean
3.0
The location was close to restaurants and the Centro bus stop. Overall the room was cleaned everyday to a good standard.
The room layout was odd. There was limited natural light, the sink was outside the toilet, the wifi was subpar at best if even that. The real issue was with checking out. After proceeding to checkout, in order to hold our luggage for a mere two hours, the hotel tried to charge us $25USD. We decided to opt out of this and keep our luggage and sit by the pool. Instead the staff kicked us out and told us we had to wait in the lobby (which was hot and stuffy). Never had a hotel not allow us to use their PUBLIC facilities after checking out, especially since there was no one by the pool at the time. Staff just wanted us gone, didn't facilitate to our needs and left us on the streets stranded with all of our luggage on a very hot day. Would not recommend this hotel at all. Stay anywhere else.
2.0
Location
Toliet didn't flush properly. Issues with checking in.
2.0
location was okay, lots of places to eat
I did not like the hospitality and that there are additional charges for everything and anything.
there isn’t an iron, ac remote did not work well, water from the shower would come out a spill through out the room
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $100 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Kavia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Kavia. Enjoy the water!
Is Hotel Kavia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Kavia?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony / patio.
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