Hotel in Almaty Region, Kazakhstan
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Housekeeping available
Fire extinguisher
Cleaning products
Map of Almaty Region, Kazakhstan
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Very spacious comfortable room. Reception staff were incredibly helpful when we had to change our travel plans.
8 / 10Excellent·Jul 2026
Receptionist was awesome, she knew how to speak English, and sadly was on almost on 24hours shift. She was my host from check in all the way to check out, moreover she was the one delivered my room service dinner, laundry collection/delivery plus saw once was dealing with some angry russian customer over room wifi.
Hand down to her, sadly didn't get her name but probably is the only female receptionist who can communicate in English.
Plus massage was great (honestly best one I had so far). I wanted more second day but didn't have time.
And room was clean and very spacious.
It took very long for the hot water to start in shower.
7 / 10Good·Mar 2026
The front desk ladies were friendly and they let us keep our luggage in the lobby while we went on a horse ride.
They could not accept a US credit card that works everywhere else in Kyrgyzstan and told me to go to atm to get cash (even though I wrote beforehand to inquire specifically about paying with credit card and they said it was fine). Breakfast is until 10 am but we got there at 9:20 am and it was decimated. Everything gone or cold. So go to breakfast before 9 am I guess.
6 / 10Average·Jul 2026
Location is good and the room was bright and spacious. The guy on reception was very nice and very helpful.
Bathroom dirty, particularly around shower gel/shampoo dispensers. Quite a few dead flies in bathroom and room. Wi-Fi only accessible in lobby!
$$$$
Top rated by guests
8.5Excellent
(305 Ratings)
"very nice hotel with all we could need. Good location an friendly people"
Verified guestDon't miss out! Price and availability may change
