Hilton Grand Vacations Club Ocean Tower Waikoloa Village
About this resort
Nestled in Puako, this lovely resort for $282 per night is a great choice for your next break. Facing the seafront in Waikoloa, Ocean Tower by Hilton Grand Vacations has a garden and a terrace. The property is situated 1.9 km from Genesis Gallery. Guests can have a cocktail at the bar.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Puako, HI
Reviews
3.5/5.0
Average(440 Reviews)
100% verified reviews
10.0
the seafront location
All very well
9.0
I like the location. Great for Shoreline walks or path/sodewalks. Great range of activities at the resort and in the area.
1.0
Grounds were beautiful
too far to walk to anything. Food was generic. One restaurant a far walk away. No pool food or bar by Ocean Tower. The closest breakfast was a long walk and a basic egg omelette with potatoes was $27.00.
3.0
It’s too big
Different check in points
3.0
beautiful, vast property with lots of room to walk
Check in was a nightmare; after long day, had to park and schlep bags approx 3/4 mile to check in at “ocean tower”. (those waiting didn’t make it before me-in fact long after I was in. i was given worst, smelly room on property. They were kind enough to give me new room. My flight left 9pm (after checkout)No employee could answer a question, be it shower or what to do with towel which required a key?
Pools and hot tub lovely, but SO chlorinated, eyes sting! Pool nearest room was closed
paid a TON of $$ for <20 hours, most of which I spent trying to navigate the maze/rude or at least unhelpful employees
9.0
Location is very nice.
It looks like booking.com has bad data transfer from itself to Hilton hotel chain that gave incorrect room information. I had to asked the front desk to manually changed it to room type I booked.
10.0
On ut island
My rental car was damaged I was blamed
1.0
Beautiful hotel, garden, museum walk
● Check in takes about 1 hour. Parking down the car, walking from the lot with luggages, taking a tram/ waits each stop 2-3 mins/
● The receptionist did not find our booking reservation, neither others /Airbnb or Hiltons own reservations!/ Had to wait to find out!
● The sofa bed was not bedriddenfor my children. Told that at the front dest, the answer was: open the bed, will send the bedding. Delived the bedding in a bag in front of our door!!!! I Had to preaper the bed for my own!!!!!
●THE WORTH! THE SOFA BED WAS FULL OF MOLD!! THE BED LINEN BLOODY. HORRIBLE THE LACK OF CLEANLINESS!
3.0
love the pools. loved how big it was.
we had cockroaches in our room. had to sleep with the lights on. not very relaxing
4.0
The rooms are very old. Cleaning not done timely inspire of multiple requests. There was an issue with the door key. Everytime I had to go all the way back to reception to replace it.
7.0
Coffee shop was awesome. Customer service was on top of it and helpful. Property was amazing.
Shower was kinda gross.
7.0
Property was beautiful, room very comfortable, front desk staff and concierge very helpful. Parking was plentiful, but expensive and far away from my bldg.
Ocean tower far from parking and expensive, Sometimes train and boat available to get between towers. When not available, unless waiting many minutes, the walk between Ocean tower and main was almost a mile.
2.0
Tram service , pool and Restaurant
When I got there they didn’t gave me ocean front which I book. They where telling me they didn’t receive my booking. Breakfast was free for two people which they didn’t gave. They say that was false advertising by booking.com
5.0
Lots of things to do there with 3 properties on site.
10 min walk from the main lobby to Ocean Tower unless you wait for the tram. The rooms had bugs in them. They were in the process of getting exterminator service.
10.0
excellent location and property.
worth staying and you can stay here for a week and won’t get bored. lot of amenities near by.
7.0
clean, beautiful landscaping
The monorail was very slow and hot, the a/c wasn’t working and the walk was long. We then stood for 15-20 minutes waiting to check in. The in room coffee maker didn’t work. The fire alarm went off around 8:50 pm in our building.
8.0
it was beautiful and so many activities to do there.
We weren’t sure where to check in and the Valet worker was not friendly, very abrupt and rude. we couldn’t figure out train and the rooms were a very lengthy walk away.
10.0
ocean view room
room service was only 3 days out of our 14 day stay.
5.0
The resort as a whole was beautiful!
We had to walk so far from the main entrance to our section of the resort. There was a tram, which was nice, but it only took us two thirds of the way to our hotel. There’s more, but that was the main thing.
9.0
I went through booking.com and wish I could have gone with some kamaaina.rates
Also wanted more info on a kitchenette room so I could bring my whole family to enjoy your hospitality and beautiful hotel .Mahalo's
I didn't know you had to let housekeepers know about cleaning our room. And our coffee machine wasn't working properly 😑
6.0
Location, nice facilities.
Room was not cleaned while we were there, had to pay $44/day for parking as guests, no complementary coffee in lobby (had to go to coffee shop), everything at the resort was so overpriced. Asked an employee whose job was to help book tours for advice and he was drunk and/or high and extremely not helpful. It took a long time to get from main entrance to our building
8.0
The whole resort area between all the Hilton’s was incredible! We had absolutely no idea that it was connected to two other hotels that you could have wander between and without even leaving the hotel we swam with turtles and watched dolphins every day!! There is a massive lagoon private beach area which turtles and other seaside come into and you can snorkel, kayak, canoe, and much more with every day and further down a dolphin enclosure that does shows and encounters every day. This alone made the experience for us and made the money very worthwhile. The room and bathroom were very big and had an “island feel” and the balcony and view was beautiful. The staff were great, always happy to help and the shuttle service and tram to get to our hotel was also very handy as the whole area is so big to walk. We absolutely loved it here, didn’t even want to leave the hotel!
Our only issue with the hotel was that we honestly didn’t want to leave but we had to at night because there was nothing to do after about 5pm. There was only about 2 restaurants and then 1 bar that were open after 5pm and they were generally quite expensive or set menus so we had to go elsewhere. The location is beautiful and on the warmest part of the island but it’s also quite secluded so there was 2 small shopping centres down the road but they were still either a 20 minute walk one way or a $5 shuttle/Uber to get to and even then, not heaps of options for food. If you had a hire car would be fine because you could drive the 25 minutes to Kona if you wanted to but without one we felt a bit stranded. I just think such a beautiful resort should have more bar areas and casual food places open later because no one wanted to leave but we had to!
10.0
It was beautiful
Linens and towels smelled as if
they hadn’t been dried properly before setting up. May want to use Clorox.
5.0
not much
our room location
and cost of self parking expensive
1.0
Luau was nice. Room was disgusting and outdated. All facilities bars restaurants water slides were closed in our section. Tram was broke so had to walk a mile to the room
Everything!
6.0
Things for grandkids
too much walking due to broken tram.
3.0
It was in Hawaii
Pretty much everything. Room was OLD and in poor condition, carpet worn, appointsment poor, A/C DID NOT WORK WELL. phone didint work often, Basically the room felt like a motel 6
3.0
Valet parking for handicap was nice
The tram speakers awful the boats very seldom ran and had one part time no schedule and on one cares to include the opps manager the food was overpriced and drinks were way overpriced overall shabby
7.0
pools and room were clean
my room smelled like paint, the breakfast Buffett was overpriced and not very good at that. they don’t have enough lounge chairs by the pool unless you are willing to pay the extra charge to pay for a cabana. parking should be free if I parked my own car.
9.0
well done, and entertaining with beautiful beaches and snorkeling nearby
difficult to open the door to the outside
The windows need to be cleaned
FAQs
How much does this resort cost compared to others in Puako?
The average price for a rental in Puako is $390 per night. This rental is $108 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Enjoy the water!
Is Hilton Grand Vacations Club Ocean Tower Waikoloa Village pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, smoking allowed, and parking.
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