Casa Kaoba Hotel & Suites

Casa Kaoba Hotel & Suites Hotel in Playa del Carmen

About this hotel

Situated in Playa del Carmen, this attractive hotel for $60 per night is a fantastic option for your next vacation. Set in Playa del Carmen, 2.4 km from Playacar Beach, Casa Kaoba Hotel & Suites offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Offering a restaurant, the property also has a bar, as well as a hot tub..

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Casa Kaoba Hotel & Suites

4.2

Excellent(1,252 Reviews)

Hotel in Playa del Carmen

5-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Reviews

4.2/5.0

Excellent(1,252 Reviews)

100% verified reviews

6.0

Feb 2024

Würde nicht dort zurück kehren. Nur das Personal an der Rezeption ist freundlich und hilfsbereit.

Die Lage zu XCARET, der grosse Pool. Parkplatz vor dem Hotel

Das Frühstück ist eine Katastrophe. Das Meiste ist kalt und ungeniessbar. Es wird nicht nachgefüllt. Die Auswahl ist minimal und zum Teil undefinierbar. Das Servicepersonal ist inkompetent und unmotiviert.

10.0

Feb 2024

非常开心能够在这里住宿，我获得了足够多的便利性

热带风情，环境感觉不错。服务人员非常热情，可直接在这家店购买xcaret门票并获得优惠。位置绝佳，离xcaret 5分钟车程。

设施比较简单，如果能配备小冰箱就更好了

7.0

Feb 2024

No estuvo mal, solo fue por una noche

El lobby olia muy bien

No tenian shampoo ni creams de las que todos los hotels regalan y no llevaba suficiente del mio

7.0

Feb 2024

Buena ubicación

La ubicación es muy buena si vas a los parques, la piscina y el jacuzzi muy bn.

La habitación que nos tocó no tenía ventilación y la hacia muy húmeda , el desayuno incluido la verdad era pésimo, creo que fue lo que más me disgusto, ya que la comida en las bufeteras estaba fría, el café era pura agua con sabor a café.

8.0

Feb 2024

Really good!

Room was unbelievable! Comfy and super nice Pool is huge and clean Staff is super lovely

The humidity of the room was a bit much to be honest but if you leave the windows open it’s all good! Jaccuzzi was freezing cold

10.0

Feb 2024

excelente lugar, si regresaria

el jacuzzi

6.0

Jan 2024

Problemas de agua y malos ratos

La piscina era muy agradable, la ubicacion cerca de sitios de interes y de playas, la atencion de recepcionistas, camareras, y personal del desayuno super bien. La cama era comoda y el espacio amplio

La cocina no tenia utensilios, solo un vaso y un par de platos, un par de cubiertos. La limpieza de los espacios no era la mejor, en las esquinas habia mucho polvo y encontramos dos escorpiones en la cocina. Lo peor fue que desde el primer momento hubo una filtracion considerable en el baño que formaba una poza grande, tuvimos que usar todas las toallas para contener el agua, y esa fue la unica solucion que nos dieron. La primera noche el agua llego al dormitorio y cada vez que queriamos usar el baño nos teniamos que mojar los pies. Finalmete cortamos Por iniciativa propia la llave de paso para evitar que siguiera filtrando y pusimos el basurero como balde para contener la filtracion del estanque. Perdimos bastante tiempo de nuestros dos dias en la zona resolviendo esto, lo cual no corresponde, y nos parece que al menos podrian habernos hecho un descuento en el precio de la habitacion, pero no lo ofrecieron. El lugar es hermoso y tiene mucho potencial, pero nuestra impresion es que esta mal mantenido, con un poco de mantencion seria realmente mucho mejor.

10.0

Jan 2024

Thank you staff

Comfortable bed

Nothing

8.0

Jan 2024

Good value for a nice small resort

Good breakfast included

No shampoo and hair dryer

1.0

Jan 2024

When I looked at the pictures on Booking.com, I thought this was like a decent place but overall it was a disappointment

The Jacuzzi was nice and the size of the bed in the room that was all

When we went down for breakfast, there was only a few things to eat, and the waiters were so rude that they even told us you can eat whatever is leftover here there was literally nothing apart from some fruits left on the table and some coffee I asked for some eggs because my friend is diabetic, and she needs to eat proper food and they only had some cakes which was full of sugar so overall it was really a bad experience, and I am sorry to give this place zero star

9.0

Jan 2024

Really nice

Really nice staff very helpful! The room was clean and big as well as very confortable !

The breakfast could be better

1.0

Jan 2024

Terrible, would not recommend. This hotel robs people who book here. They charge extra after paying

Nothing

Beds are uncomfortable, there isn’t any real cleaning that’s done. We were also scammed by the hotel who wanted to charge us more despite already having paid

9.0

Jan 2024

De ensueño... menos el desayuno

Las habitaciones son casas en las que podría vivir perfectamente. Modernas, limpias, bien acondicionadas, silenciosas. Una maravilla sinceramente y por el precio que pagamos, más aún. En sí, el complejo es excepcional. El personal realmente encantador, sobre todo las chicas de origen argentino.

Por un lado la entrada con coche. Hay que ir con cuidado para no saltársela. Segundo, los huéspedes parecen sacados todos de Instagram o de YouTube. Mucho pijo que hace el ambiente un tanto incómodo. Pero no mucho. Lo peor sin duda es el desayuno. Vamos a ver: no todos necesitamos huevos y demás para desayunar. Segundo, lo peor que se le puede hacer a una gran mayoría de personas es hacerles esperar para tomar 1 café. Para eso, me quedo en mi casa. Y si ya tengo que esperar 15-20 min. entonces la cosa no va mal, va fatal. Tercero. Pedimos unas tostadas (o pan tostado) y nos traen dos rebanadas minúsculas a cada uno y ya está. Si quieres más pagas, a pesar de no querer los huevos. Son tan ridículas que incluso la tarrina de mermelada y mantequilla (que por cierto, no importa a qué Estado y en qué hotel de México te alojes que siempre son las mismas) se quedan de sobra. Mi pareja no toma café, así que obligatoriamente té. Si quiere un Nesquick o similar, pagas. El zumo, muy rico. La fruta, sin variedad (papaya). Resumiendo, tras ese desayuno nos fuimos a desayunar apropiadamente a Playa del Carmen y compramos algo de desayuno para el día siguiente. Por favor, aprendan que en los hoteles, tanto para el personal como para los clientes, es mucho más efectivo un autoservicio. Esperar para un café a primera hora de la mañana, es criminal.

5.0

Jan 2024

Ha perdido mucho este hotel, anteriormente estaba mucho mejor.

La srta que hizo el Check In era muy amable.

Entraron a mi habitación por la noche junto a otros huéspedes porque creían que la habitación estaba vacía. La srta argentina del check out en la mañana no es nada amable y mucho menos simpática o agradable, se nota que no le gusta su trabajo. La habitacion esta muy deteriorada.

10.0

Jan 2024

Excelente sitio para descansar y relajarse, con desayuno incluido y alberca grande

La disposición del alojamiento, en la planta de abajo la sala y cocina súper equipada con utensilios, con aire acondicionado y tv smart; y la parte de arriba el cuarto, amplio, limpio, muy bonito y equipado. Me gustó mucho la atención del personal, en especial de Ezequiel.

El equipo de aire acondicionado de la habitación, funciona muy bien, pero ya está viejito y hace un poco de ruido. Para quienes van en su propio vehículo, está perfecto el lugar, un poco retirado de la mancha urbana, pero a 10 minutos del centro. El problema es para quienes tienen que tomar taxi o transporte publico, les resultará un poco incomodo por la distancia. En realidad todo ok!

8.0

Jan 2024

Lovely place

Very good place, comfy, affordable, clean

TV not working properly

4.0

Jan 2024

Ongezellig, Ghost Town, Vergane glorie

De kamer met twee verdiepingen was leuk, dat zie je niet vaak.

Veel geluidsoverlast v.d. Drukke weg. Heel slecht ontbijt, geen smaak en weinig keuze. Niet altijd handdoeken voor het zwembad beschikbaar. 1 persoon bij de receptie sprak voldoende Engels, 1 persoon deed ontzettend zijn best maar het was moeilijk te verstaan en 1 persoon deed alsof hij Engels sprak maar verstond je totaal niet.

10.0

Dec 2023

hotel exellent

hotel 5 etoile tres sympa nous avons beneficier des tarif saison basse le personelle tres sympa petit dej copieux rien a dire

rien a dire

9.0

Dec 2023

Très bonne nuit

Le chambre, la cuisine Au calme vu que le logement est au fond de l’hôtel

Le jacuzzi, la piscine

6.0

May 2023

correct for short stay

We arrived during the evening for 1 night as we took the ferry to Cozumel island the next early morning. The location was great as it was only 8min to the terminal

The shower was stinky and we didn't have water. Besides that, we booked with the breakfeast which started at 7.30am where we couldn't attend as we needed to be at the ferry terminal for 7am. We asked if it was possible to prepare a small take away breakfeat but was declined

8.0

May 2023

Enjoyed our short stay and the staff were very friendly!

Great stay and a very big room!

Could have been cleaner.

6.0

Mar 2023

horrible

nothing

no hot water and the staff play like the incident just happened , they don’t care about it

8.0

Mar 2023

Very good

The hotel is nice.. The room on the higher floor was super.

The room was not ready in time.

9.0

Feb 2023

Superb

Everything was clean, very nice amenities. Friendly staff.

1.0

Jan 2023

stay away from this place

There was nothing I could say I liked.

there is no way this is a 5*, I may give them 1* at a push. is more of a recycled place with rubbish on the plot next to it as a view. rooms feel like jail as no windows to outside just the hall and a little one on the top which made it feel like a jail room. TV was not working at all. breakfast was diabolical. I would recommend you stay away from this place.

7.0

Jan 2023

Good choice for car travelers, hotel situated next to the main road.

We liked the big swimming pool, the apartment was spacious enough to keep your things tidy. The shower has good hot water pressure.

Very weak wifi connection to our room, we needed to be close to the lobby or restaurants to have good signal. The first day, we found water leaking from the kitchen sink all over the floor. They could fix the problem at the same night. We would have liked to have the kitchen a bit cleaner. We had to wash the kitchen utensils before cooking.

4.0

Jan 2023

Disappointing

Nice pool, jacuzzi, well kept garden around hotel area

Location next to busy road, poorly equipped room (no fridge, hair dryer, kettle)

8.0

Jan 2023

Very good

Very nice staff, good breakfast.

Mold in the room. :-(

8.0

Jan 2023

nice staying for a good price. we had Netflix in the tv

The room was huge. we had a lot of space

it wasn’t too clean the bathroom and also the pool

10.0

Jan 2023

Exceptional

The decor was beautiful and very unique, my dog was treated Wonderful and it was obvious the hotel was designed very pet friendly you have dog cleaning stations and water bowls. The pool is big and has a lot of space to sit and relax.

If you don't get to breakfast early you have to wait until they bring new food.

10.0

Jan 2023

Beatiful, relaxing and good quality place to stay.

Very nicely decorated and the layout was great. Our kids loved the big pool with the fountain and it was all well equipped with chairs and umbrellas etc. The appartment was really spacious. The breakfast was great too.

1.0

Dec 2022

Bad

nothing

IT was a very bad experience in Mexico, the room stink of moisture and smelled humidity, a lot of insects in the room. no windows in the room. avoid this hotel, I don’t know why it’s rated 5 stars!!!! really very poor… The quality of the hotel is also measured by the responsiveness in the event of a complaint, here nobody care!

3.0

Dec 2022

Poor

Beautiful garden and pool area. staff in restaurant are nice!

Bad smell in the flat. I had to run extra miles for pillows, towels; our daughter’s bed was not ready. No hot water in the shower.

2.0

Dec 2022

Attempted credit card scam, dirty bathroom, ruined my day

flat was spacious and nice, bed was comfy, shower has good pressure

in the same morning of our arrival they contacted us on Whatsapp telling us to pay through a shifty website looking like booking.com or they couldn't guarantee the room. Attempted a credit card hold of 10 times the price of the room, we refused. Arrived at check-in at 15:00, had to wait more than 1 hour to get the room without any communication. At 16:00 the employee at check-in finished her shift and refused to answer any further question as someone else was now on shift. When we finally got the room, we found the bathroom disgusting, full of hairs and of dirt in every corner. Only hotel in Quintana Roo where we were totally disgusted. All in all they ruined my morning as we wasted a lot of time figuring out their supposed payment, and then ruined our plans in the afternoon as we had to wait so long to get the room.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $116 per night. This rental is $56 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Casa Kaoba Hotel & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casa Kaoba Hotel & Suites. Enjoy the water!

Is Casa Kaoba Hotel & Suites pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Casa Kaoba Hotel & Suites?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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4.6

Outstanding(203 Reviews)

Casa Kaoba Hotel & Suites

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Casa Kaoba Hotel & Suites

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casa Kaoba Hotel & Suites pet friendly?

What amenities are available at Casa Kaoba Hotel & Suites?

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