Extended Stay America Suites - San Jose - Santa Clara
About this hotel
Located in Alviso, this attractive hotel for $86 per night is a fantastic choice for your next break. This Extended Stay America - San Jose - Santa Clara is especially designed for longer stays, with all rooms featuring a kitchenette.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Alviso, CA
Reviews
3.4/5.0
Average(306 Reviews)
100% verified reviews
2.0
Very dirty
Cocroaches every where
6.0
Close to location
Hair still in the shower, check out was at 11AM and an hour before they were already knocking at the door for cleaning.
4.0
We were close enough to Levi Stadium to walk
The room was filthy floors were gross, bathroom was not clean nor the shower...there was built up dirt in the shower, someone else's hair, the white towel in used as a bath mat was so dirty from the floor being filthy. Breakfast included was not a hot breakfast..it was muffins, granola bars and coffee with addition of 3 selections of oatmeal l..will not stay again
7.0
The area was near the freeway.
Felt stuffy in the hotel, bed was super stiff, and you could hear the people above you.
2.0
Area
The first time I stayed there the freezer was broken and the blinds were broken this time during my second stay and the room was dirty
3.0
staff was attentive
old facilities and old towels and sheets. not very clean
8.0
the floors were very dirty. not to
look at them, but I forgot my house shoes and used a towel to move about the floor after my shower. it was covered with dirt when I went to put it away.
10.0
They tried their best to accomadate our early check in.
Everything was great thank you.
1.0
nothing was very dirty and smelled bad
that shower was clogged
4.0
The room had ants in the room and in the bed
10.0
Very clean and beds are comfortable
10.0
Overall excellent customer service, clean, comfy beds. Good location, close to everything.
The breakfast could have better selection, perhaps some protein items.
6.0
convenient freeway access and priced well.
the room was not clean enough. we only stayed one night and the price was low. if I we’re staying for an extended amount of time I would have requested a different room.
1.0
My wife made the reservations and paid with her card. When I checked in the desk said that her card was not valid. He then required me to pay a much higher fee. Her card and also mine were changed. I have attempted to contact Harris Khan, the General Manager several times and left my phone number. He has not called back. I will report this to the BBB and use social media to tell people about this RIPOFF.
7.0
there was no breakfast
4.0
The room was clean and well maintained.
There was no vanity in the bathroom, nowhere to put toiletries. The towel rack was out of reach from the shower.
Microwave was too small and too low for convenience. No dishwasher. No garbage disposal.
My room was next to the train line so it was very loud when a train came by.
4.0
The front desk at check in was amazing. Very friendly. The room was not good. I recently stayed at the same hotel in Roseville for business and it was amazing. Not sure why you have an extended suite with a stove and no dishes and utensils but you get a dish cloth? No cups or plates and no ice. Water pressure was horrible. Wanted to check out was at the counter for 5 minutes and even though a maintenance man saw me waiting he didn't acknowledge me. Finally saw the employee break room open and there were two employees there laughing and drinking coffee. I asked if someone was monitoring the front desk and they said oh yea and then I got help checking out. Im all for employee breaks but I'm also for customer service. I would hope that whether you stay in the bay area or Roseville the hotel amenities should be the same
See reviews
3.0
friendly staff. close to freeway
missing standard amenities such as cookware— you have to ask for plates and utensils and carry them up yourself. No coffee machine, nor water bottles provided. bathroom was not clean— urine on the toilet. Toilet paper like fine grit sandpaper. Bathroom sink drained slowly. TV very slow to start and laggy. Bleak location. Doors close loudly. “Breakfast” limited to coffee, muffin, granola bar, and instant oatmeal. weak WiFi.
FAQs
How much does this hotel cost compared to others in Alviso?
The average price for a rental in Alviso is $181 per night. This rental is $95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - San Jose - Santa Clara. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - San Jose - Santa Clara pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - San Jose - Santa Clara?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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