Best thing going for this place was the location. The rest was poor or below average.

No charging stations for electric cars, no undercover parking or carport. Bathrooms were dirty. No toilet brush in the toilet. Over priced, poor layout to rooms

brekky expensive for offer- bed was fine- everything wa "fine" for 1 or max 2 nights.

bit sparse- nothing special

Room was comfy, that kind of thing, I have been coming to the hotel for a while and Mercure have elevated it but still need some upgrades, The foyer and staff are all excellent,.

could do with an upgrade, cracked tiles, grout was discoloured, noticed some of the doors in the corridors were old and chipped paint etc.

Well priced, well equipped, all we needed, breakfast was great

Was quite a bit of hair in the bathroom

The service was exceptional! I was there with my daughter for surgery and Rueben asked how he could help with things such as late check out etc and said let him know how he can help with anything at all. He signed me up to Accor as well. He was very professional, while still being thoughtful and kind. He also gave us directions to the hospital and the local shops. I’ve stayed at some fancy places around the world, but have never felt so welcomed in my life.

The inside of the shower was pretty dirty in the corners with dust and hairs that would come off (room 205) the rest of the room was great

Tidy, easy to check in and out

The staff were very helpful and super friendly. Throughout, it was very clean, but the shower kind of let ithe score down overall. Love the products provided such as the body was n body lotion etc. Great location, easy to find. Bed was very comfy. Easy check in and out. Overall, even with a couple of negative things in my mind, it was a comfortable and pleasurable quick last minute stay!

Considering the price paid for a standard room in this hotel, I thought $20 for outdoor parking was a bit rich. I also thought it was a little highly priced with not even a mini bar available to purchase from in the room, plus having to pay for parking but it was the weekend for the Taylor Swift concert, so everywhere was over the top, for a one night last minute booking.

all of it

i liked all of it