Room was clean but dated. Shower faucet was loose and water pessure was ok. No blow dryer in room

Front desk was not friendly at all, she checked us in and we went to our room (229). When we opened the door our bed was undone from one side. There was also used hand soap on the bathroom sink. Theres a weird piece of furniture that looks like a couch but its just wood sitting on one side of the bed covered with a sheet. You can see splinters on the wood. When i went to let from desk know she said take it or leave it thats all we have. We were so exhausted from our drive so i asked her to give me sheets and blanket that i would change them since they didnt have cleaning people at that time of night. That is very rude and horrible costumer service, will never stay here again. The least they can do is refund me my money.

Great place, clean and friendly staff. Only downfall is there is no microwave on property. Made it difficult for the food I had but other than that, the place is great.

Was a nice stay. Was very clean.

Will never stay again there. Door didn’t close correctly, tv didn’t work. Bed was worse than sleeping on the ground. No hairdryer, no coffee maker. Just an all around bad stay. Only good was they had good water pressure for shower.

Not anything like the photos. Things are falling apart throughout the motel.

The bed was full of hair and the toilet was not clean. I frcided not to stay

Great location, very clean but pricey.

Bed was very uncomfortable and pillows were old

Not enough toilet paper and kleenex, had to go to front desk to request more. Didn’t have face cloths and only had had two glasses. The unit needs some minor repairs. Otherwise we would have rated the unit good to excellent.

Very sweet and friendly front desk

It was well worth the $

I stayed three nights and the sink was clogged, shower was broken, the Wi-Fi and cable kept going out. The room didn’t have a coffee maker, microwave or even a bucket for ice. The soap bar was the smallest I have ever seen.

Low budget property.

Terrible service from the girl at the counter and had no pillows or blankets

I was surprised it was nice but it needs better pillows

Broken table. No hairdryer, clock or room phone.

LOCATION WONDERFUL , EVERTHING CLOSE .

Clean and comfortable. Nice pool too!

Pictures on website ARE NOT what the rooms look like. Refrigerator doesn’t work; bed pillows are timy (14x14); no closet; no elevator to 2nd floor; walls hace chipped off paint & stucco; no snack machines; noisy environment.

If you book your reservations on Hotels.com, this property does not look like the pictures posted. This hotel needs a lot of upgrades including paint, telephones and microwaves in the rooms. A bigger TV that works would be nice too. I would not recommend staying here unless you dont care about the amenities that come with rooms these days. Dont let the pictures fool you.

Property is ok, it is in a good location close to downtown. Room has no phone to call down to front desk if you need anything. Booked room for 2 people and they only gave us 1 set of towels. Asked for another set, was told it would be sent up, never came. Had to get a set from housekeeping the next morning. No hot water, just warm water in shower and fridge didn't work. This place is just ok for a night or two, only because of its location.

Really cheap

Stylish and clean room. Very comfortable bed and pillows.

The showers were a bit dated. It was a simple place that was fine for just sleeping.

We had a quick trip to town and stayed here for one night. Check in and check out were fantastic/painless; the staff was pleasant and efficient. Our room was clean and adequately supplied for our brief stay. It's worth noting that this is an older building in regards to general wear-and-tear, sound insulation, etc. We were fine and slept comfortably! A reasonably priced option if you have a quick stay in/around downtown P.S.

Basic place to stay. Minimal everything. They gave us one towel. And the heater did not work. Did not like the evidence of sketchy people hanging around the hotel at night.

Unfortunately we were disabppointed with this property. It was definitely average and the amentities were limited. There was no clock, microwave or coffee pot in the room. You had to go to the office to get coffee and often the desk clerk was busy or the coffee was cold. There was no laundry on site and a ridicuous charge of $50 for a pet. Pretty limited for the price.

Checking in, the desk attendant and two other people were just sitting around the lobby chatting. It felt very uncomfortable walking in to check in. When I got to the room, it was dirty. Bed linens were wrinkled, towels were damp, room was muggy, and there were LIVE bugs in the bathroom and tub. Unless you are just here to party, stay away from this place. Will not be staying there again. You truly get what you pay for. Pay a little extra and stay somewhere else! I was facing the pool and even without it being “in season”, it was still loud and rowdy. Someone tried to walk into my room and break down the door while I was in it thinking it was their room.

Ok

We stayed here with family for a night. Nothing good about this hotel. It looked more like a Motel. No elevator so tough to take your luggage if you get a room in 2nd floor. Property looked very old. Neighbors were making noise until past mid night.

While we have quite the list of things wrong, let me start by saying that the staff really tried their best and helped us try to fix everything quickly. First, the bigger problems: 1. When we checked in, the lock scanned our key, but the door didn't open. The person who checked us in was very responsive and allowed us to change rooms. 2. The shower. The knob was so loose it was inoperable and needed to be tightened by the person at the desk. Again, she was very responsive and fixed it right away. 3. Keys died. After one night's stay, they died and did not let us into our rooms. Again, they fixed the problem quickly. Our smaller issues included the decor and fixtures being broken and loose, including the toilet with a glued-together tank lid, and the headboards on the wall which were loose and coming off the wall. The door to the room was also not seated in the frame properly which resulted in a gap between the door and the frame. It was secured with a deadbolt, so at least security wasn't a concern. The central location in Palm Springs was ideal, the neighborhood was quiet and we really liked having multiple entrances to the hotel on 2 streets. Being dog-friendly was awesome. They offered complimentary coffee and tea, but the office was usually locked so you couldn't get any- likely because the single staff member was constantly out fixing problems around the property.