- la prise en charge par le personnel - l’amabilité du personnel - la propreté de la chambre - la qualité de la nourriture - 45 mn pour manger à chaque repas - PERSONNE ne parle ni anglais encore moins le français ( langage des signes pour se faire comprendre pour tout )

L hôtel propre grande chambre et confortable

Prix des repas excessif et je trouve que c'est inadmissible d'être chronométré pour déjeuner le matin et pour manger le soir mets enfants et leurs amis non pas eu le temps de finir leur repas car on leur a demandé de partir pour fermer le buffet pour et le Colorado chreek il y as deux hôtels cet les mêmes a part que un ne fait pas les petit déjeuner et ma filles les as payer mais pas pû déjeuner et aucun geste commercial de la part de l hôtel c'est pas normal de la part de cet hôtel jais jamais vu ça ailleurs enfin .......

Breakfast was excellent so much choice!

No tea and coffee facilities in the room!

Propreté impeccable Petit-déjeuner varié et goûteux Grande chambre

RAS

Bo i complert, el lloc agradable i espaiós

Confort de la chambre Qualité des repas L'accès illimité au parc

Créneaux horaires des petits déjeuner et dîner. L'accès à l'hôtel pour le chargement et le déchargement de la voiture

El desayuno estupendo y la habitación maravillosa. El hotel es precioso y huele de maravilla. Las camas comodísimas y enormes y los geles del baño espectaculares.

La atención en recepción un poco lenta y la piscina es mas pequeña de lo que pensaba y no cubre demasiado. Muy familiar. Prefiero la del Gold river

Such a lovely resort, all staff were always friendly and happy to help, always happy. The facilities were clean and well maintained, the buffet breakfast was one of the best we have ever had, great choice of food and always clean and well managed. Great pool area too. There was so much to do from thrill rides to top quality shows in the parks to quiet relaxation by the pool. We can't wait to come back!

Nothing it was all great and we were so sad to leave

Excellent amount of food and drink included in our full board package. More than we could eat. Huge room and beds. Great value for money.

Hotel decor and theming was lovely and not very crowded. Lovely staff and location. Great for access to the park wuth your own dedicated entrance (5 mins walk and your in Wild West Land) Room was spacious and beds decent. Buffet breakfast and Dinner was better than expected but obviously not 5 star All inclusive.

I thought 3pm check in was too late considering its not a large hotel to be excessive. Not a very deep pool at the hotel so walked 5 mins to the other ones on site (this is allowed) and these were much better Not many options for shops for essential goods (water, snacks, suncream etc.) Could have had more beds round the various pools

Fantastic experience and amazing food

I would prefer if the rooms had a kettle, cups & glasses and tea spoons like hotels usually have.

Breakfast is ok. Location is a bit too far from the parks.

Food at dinner is too expensive for what is offered, really a poor offer.

Clean hotel, staff were helpful, breakfast and dinner well worth the extra money.

Location isn't great at the top end of the park, but that's our preference, pool is a bid standard, preferred Portaventura Hotel pool.

Location

Air conditioner leaked all night and puddle on floor and room felt damp all bedding felt damp. Wet floor dangerous. Tgey offered to move us but it was very late and my son had fallen asleep

Hotel was excellent. I like the looks of the hotel Colorado Creek both interior and exterior

Nothing really

We thought the whole package was fantastic and really good value for money. We will be back!

Big spacious rooms with easy access to the Theme park.

No facilities at all. The main hotel bar was shut meaning the only place to get a drink was by the pool in the heat.

The hotel is located approximately 7-10 min walk from the entrance of the park. The room was clean and the beds were comfortable. Breakfast was good with many options. The pool is beautiful.

There was nothing to dislike

Walking distance to the park

Wooden cladding in rooms is smelly from the humidity

Location, clean, friendly and helpful staff

Great hotel, very clean, well equipped, Great pool, great food, rooms seem like New and all designed as the Western.

It was far from the park and a long walk after a busy day in the park, sometimes even more than once. A shuttle is needed.

Location was excellent and the room was a good size. It had a safe and fridge and good storage space. Comfy beds.

Shower leaked all over bathroom floor every time. Hairdryer broken. Asked a cleaner outside the rooms for more toilet roll on last day, but never received it, even though we had a late checkout at 8pm! No water in room.

all good

all good