Hotel in Santa Clara, CA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Santa Clara, CA
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Very nice and close to shops and restaurants
10 / 10Outstanding·Jul 2026
Receptionist was very helpful. Location was close to many attractions including 49er stadium and great America.
10 / 10Outstanding·May 2026
Very clean spacious rooms
N/A
5 / 10·Aug 2026
Upon checking out on Sunday morning, we saw breakfast laid out in the lobby area and went to grab some yogurt and fruit. A staff member asked for our room number, which I provided, and we continued getting our items. She then approached me and began yelling at me in front of other guests, stating I hadn't paid for food service. I was completely unaware breakfast was an extra fee, so I immediately offered to pay.
Instead of handling it professionally, she continued to publicly shout, "That’s not the way we do it—you have to pay then get the food." I repeated multiple times that I would happily pay and asked her to please stop yelling, as it was extremely humiliating to be berated in a crowded lobby. I walked over to the front desk to settle the charge, but the attendant directed me back to her. When I returned to ask her to charge me, she continued raising her voice. I was never trying to get free food and had full intention to pay. She did apologize afterward, but by then, the damage and humiliation were done.
To make matters worse, the cleanliness was terrible—the silverware provided was filthy, with dried food residue and pieces of plastic wrap stuck to the fork. Between the hostile service and the unsanitary dining conditions, this was a deeply frustrating departure.
$$$$
Top rated by guests
9Outstanding
(195 Ratings)
"Very nice and close to shops and restaurants"
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