Hotel in Annecy
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Novotel Annecy Center is located in central Annecy, a 5-minute walk from the old town, the lake and the Château d'Annecy. It offers free WiFi and a 24-hour front desk.
Amenities
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Annecy
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The location is very good.
7 / 10Good·Aug 2026
Good location to the old town
Didn’t realise until we arrived that breakfast and parking were additional costs
8 / 10Excellent·Aug 2026
Location
Facilities
6 / 10Average·Aug 2026
Location is closed to city center
I am disappointed with my recent stay at your hotel. While I stayed for seven nights and booked two rooms, the overall service and housekeeping standards were below expectations.Firstly, the staff did not appear welcoming, and it often felt as though guests were being served under pressure rather than with genuine hospitality.The cleanliness of the rooms was unsatisfactory. The toilets had an unpleasant odor, and the cleaning standards were poor. On one occasion, our room was not serviced at all. I also had to contact reception because basic amenities such as toilet paper and tissues were missing. Although these were eventually provided, there were two separate days when no soap was available in the bathroom despite my complaints.In addition, one night the fire alarm was triggered at around 11:00 PM, resulting in the evacuation of hotel guests. Despite the inconvenience and disruption caused, no apology or explanation was provided by the hotel management.I raised several of these concerns during my stay. The receptionist informed me that my complaints would be reported and that some form of compensation would be considered upon checkout. However, when I checked out, no compensation, follow-up, or acknowledgment of the issues was provided.Given the number of issues experienced during a relatively long stay, I expected a much higher standard of service, cleanliness, and customer care. Unfortunately, my experience did not meet those expectations.
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7.8Good
(2,648 Ratings)
"The location is very good."
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