Hotel in Dubai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Dubai
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Perfectly located in the middle of Downtown.
Hotel needs a bit of refurbishment to keep the standard. Pool with a great view
10 / 10Outstanding·Nov 2026
location room the staff everything is amazing
the house keeping accuracy in cleaning
9 / 10Outstanding·Nov 2026
I would visit the hotel again. It's location was an easy step from the Dubai Mall and other attractions. The staff were extremely helpful. From the door men, front desk, concierge and room service folks.
Only thing I can think of was a bit more overhead lighting in the room would be helpful.
6 / 10Average·Sep 2026
The strongest point of Palace Downtown is undoubtedly its location. Being right next to Dubai Mall and the Dubai Fountain is extremely convenient, particularly when travelling with a two-year-old child. It makes it much easier to go for a walk, have a snack at the mall or simply spend some time outside without having to organise taxis every time.
The hotel garden is also genuinely beautiful and very well maintained.
Breakfast was particularly poor. The selection was limited, the pastries tasted stale and lacked flavour, and the quality of the fruit was surprisingly low for a hotel of this category.
The pool restaurant was equally disappointing. We tried to have lunch by the pool twice, but on both occasions the experience was so poor that we eventually preferred to leave the hotel and eat elsewhere.
More generally, the property feels old and insufficiently maintained. We had problems with the hot water, and both handheld showers in the bathroom were in very poor condition. Rust residue came out of one of them when I pulled it out to use it, while the other would not stay properly secured in its holder once the water was running.
$$$$
Top rated by guests
8.9Excellent
(3,392 Ratings)
"location room the staff everything is amazing"
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